Feature Technology investments and process updates are proving key to delivering the seamless, productive, and equitable experiences employees expect from hybrid working environments.
Feature The technology landscape is rapidly evolving — so too is the way IT chiefs should lead their organizations. Here’s which old rules of IT leadership are no longer relevant and what has replaced them.
Feature CIOs share insights on the lessons they’ve learned this year about the pace of business transformation, implementing value-oriented IT initiatives, and the benefits of a thriving workplace culture.
Feature Customer experience (CX) has become a top priority for IT leaders, who must embrace a customer-centric mindset, develop cross-functional teams, and define the right KPIs to succeed.
Feature Human-centered design is helping IT organizations develop high-value products and services faster and more cost-effectively by hitting closer to the mark on first delivery.
Feature Over half of organizations have experienced a high degree of regret over tech purchases made in the past two years. Here’s how to ensure your IT investments pay off.
Feature With customer experience (CX) a central tenet for successful digital transformation, IT leaders are evolving their organization’s CX capabilities to deliver impressive results.
Feature IT leaders are increasingly looked to as C-suite entrepreneurs capable of contributing solutions aimed at top-line growth. Here’s how revenue-centric CIOs are getting it done.
Feature From failing to align hiring with business objectives to insisting on brand-name experiences, IT leaders too often put their organizations at a disadvantage in today’s tight talent market.
Feature The honeymoon phase for new CIOs is short. From listening tours to establishing an ally on the board, here’s how to set the stage for long-term success.
Feature Forward-thinking CIOs are mapping out three-year plans that anticipate newly mainstreamed tech, blended teams, democratized IT, and more emphasis on integration, orchestration, and business results.
Feature CIOs have long struggled to effectively demonstrate the value of IT to their business colleagues. Now more than ever, it’s imperative that IT leaders learn how to do so.
Feature From trying to change too much to underestimating the political nature of the role, IT leaders and advisors lend insights on what most often trips up first-time CIOs.
Feature IT leaders are not immune to infatuation with the promise of emerging tech. Here, CIOs share which technologies they believe are primed to underdeliver, offering advice on right-sizing expectations for each one.
Feature Manufacturers are bridging the IT/OT divide with digital transformations that provide predictive maintenance, improved customer experiences, data-driven decision-making, and smarter supply chain operations.
Feature The financial services and insurance industries are leading the way with digital tools that enhance customer experiences and automate business insights.
Feature Healthcare organizations are increasingly embracing digital initiatives to expedite evaluations, better share medical records, and improve patient care.
Feature Public-sector agencies and institutions are turning to tech to streamline processes, facilitate scale and innovation, and improve the lives of those they serve.
Feature In today’s IT world, resiliency means having the ability to deal with disruption without business interruption — all while delivering the experience users have come to expect from their tech.