mbetts

Executive Editor

Mitch Betts is an executive editor at IDG Enterprise. He was previously executive editor of CIO and Computerworld magazines.

Articles by mbetts

Buyer’s Guide: Mobile app development services can be risky
Feature

Buyer’s Guide: Mobile app development services can be risky

Buyers of mobile app development services will face a highly fragmented market with lots of small players that could default, according to IBISWorld. Download this free procurement report, which analyzes the vendors, pricing trends and ways to negotiate the best deal.
May 4, 2017
Robotic process automation market poised for explosive growth
Analysis

Robotic process automation market poised for explosive growth

Early experiments with robotic process automation are successfully cutting costs and achieving fast ROI. That will lead to a boom in full-scale deployments. Download a free Everest Group report to learn more.
May 1, 2017
IT service providers get low marks on innovation
Feature

IT service providers get low marks on innovation

Everest Group study reveals surprisingly high levels of customer dissatisfaction with global IT service firms. Download the free research report to learn where and why IT service providers are failing.
April 3, 2017
2 big mistakes CIOs make with digital strategy
Analysis

2 big mistakes CIOs make with digital strategy

The usual project- and budget-oriented approach to IT investment doesn’t work for today’s digital transformations, according to a Forrester Research report. To learn how to get digital transformation right, download this free 16-page report.
March 31, 2017
How CRM buyers can negotiate the best deal
Feature

How CRM buyers can negotiate the best deal

Avoid the risks of CRM software lock-in by choosing wisely the first time. Download this free IBISWorld procurement report that analyzes CRM vendors and pricing trends and learn how to get the best deal for your organization.
March 8, 2017
Driving digital strategy with customer journey maps
Analysis

Driving digital strategy with customer journey maps

Download this free Forrester Research report to learn how to optimize the customer experience by basing technology investment decisions on interactions from the customer’s point of view.
February 13, 2017
6 strategies for becoming a digital business
Analysis

6 strategies for becoming a digital business

Need to develop (or fix) a digital transformation plan? Download the free Forrester Research report “Digital Predator or Digital Prey?” to make sure your company is a survivor.
December 12, 2016
6 ex-CIOs reveal lessons learned, biggest regrets
Feature

6 ex-CIOs reveal lessons learned, biggest regrets

What if you could eavesdrop on the exit interviews of CIOs who recently left their roles? In a free report, from the Society for Information Management, former CIOs describe their career lessons and disappointments.
November 21, 2016
Analysis

IDC report: Streamline those ancient RFP templates

Antiquated RFP templates and overly complicated RFP processes aren’t meeting the needs of today’s digital enterprises, according to an IDC report for IT buyers. To learn more about IDC's recommendations for improving RFPs, download the free report today.
June 17, 2016
Report: CIOs neglect BPM in favor of trendier software
Analysis

Report: CIOs neglect BPM in favor of trendier software

With the rush into data analytics and other hot technologies, business process management (BPM) systems don’t get much attention these days. That’s a missed opportunity, according to a Technology Evaluation Centers report.
April 6, 2016
Essential CRM software features: A savvy buyer’s guide
Analysis

Essential CRM software features: A savvy buyer’s guide

This report (free for download by CIO.com Insiders) identifies the features that a modern CRM system should have – such as mobile access -- and warns against buying niche products that will be hard to integrate.
February 19, 2016
On trend: ERP software gets modern data, mobile and social user interface
Analysis

On trend: ERP software gets modern data, mobile and social user interface

The user interface is one area where ERP software vendors are differentiating themselves, according to a Technology Evaluation Centers analyst. Buyers of ERP software should be looking for user interfaces that include data dashboards, mobile access and social networking.
February 8, 2016
Feature

Study: Untamed analytics will take your business on a wild ride

The potential business benefits of data analytics are great, but the predictive models can also “go awry” and produce unintended consequences if underlying assumptions are faulty or outdated. Companies need a governance strategy to check their analytics applications for flaws.
February 1, 2016
Feature

Preparing IT for the ‘gig economy’

In the next 10 years, companies will regularly tap into a vast pool of independent contractors on a pay-as-you-go basis, but CIOs need to get much more involved in setting up the secure IT connections to make it work, researchers say.
January 20, 2016
How to profit from your company’s ‘data streams’
Feature

How to profit from your company’s ‘data streams’

Your company probably generates a lot of real-time data from sensors and other events – data that could be producing new business revenue. This report offers tools to help you wring more value out of data you already produce.
January 13, 2016
Analysis

Millennials will accelerate Internet of Things action, IDC predicts

As digital natives become business decision-makers in the next few years, they will push for faster deployments of real-time, sensor-driven applications, IDC says. Watch IDC’s FutureScape webcast for more predictions about the Internet of Things.
December 9, 2015
IDC predicts bad news for old-school IT as CEOs embrace digital transformation
Analysis

IDC predicts bad news for old-school IT as CEOs embrace digital transformation

CEOs are making the ‘digital transformation’ part of their business strategy, which means big changes for IT departments, according to IDC’s analysis. Watch the free IDC FutureScape webcast "Worldwide Digital Transformation 2016 Predictions" to learn more about this megatrend.rn
December 3, 2015
CIO’s guide to recruiting IT talent
How-To

CIO’s guide to recruiting IT talent

If you’ve tried to hire a data scientist, security manager or mobile developer recently, you know it's not easy. To be successful, CIOs need to make talent management a more substantial and inescapable part of their job. This special guide is full of advice from CIOs and recruiters on how to become an IT talent scout.
March 17, 2015