Practical Management Tips for IT Leaders Is your IT organization struggling to deliver projects successfully? If so, you're right there with a majority of the IT organizations in the world and it's killing your credibility.
Practical Management Tips for IT Leaders Tiger Woods may have just completed the greatest comeback in the history of sports. His 5th Green Jacket win at the 83rd Masters has some great management principles worth noting.
Practical Management Tips for IT Leaders A simple To Do List can filter the noise and distraction you encounter so you can focus on important priorities and get more done. IT managers deal with considerable pressure from new and changing priorities that occur in today's dynamic work environment. These distractions will negatively impact your team's performance unless you do something to help you and your team stay focused on the important issues.
Practical Management Tips for IT Leaders IT projects, especially infrastructure projects can be challenging to get approved. Discuss the "cost of downtime" in your proposal so senior management can visualize and understand the risk implications, and you will get many more of your projects approved.
Practical Management Tips for IT Leaders Prove that your IT project is worthwhile. Answer the questions your CEO will want to ask: what are the benefits in doing this project, and what will it do for the company?
Practical Management Tips for IT Leaders Jump start your year with an annual IT kickoff meeting. Follow a few simple steps to make it a truly memorable event and boost the morale of your IT staff.
Practical Management Tips for IT Leaders You might be surprised to learn one day that some of your IT people do not know how to troubleshoot a problem. Don't assume they do unless you know for certain because the ramifications are significant for your IT organization. In this article, I'll discuss a classic example and then give you specific steps to help you troubleshoot a client problem. The end result can win over a problem client and build trust in your IT organization.
Practical Management Tips for IT Leaders For IT managers to succeed, they have to stop delivering technology and focus on the importance of delivering business value. The technology is important for sure, but what gets attention and creates real success for an IT manager is when you do things that helps the company succeed. Business value is key! In this article we define "business value" to be five very specific things, something every IT manager needs to be aware of and focused to as they go about supporting their company.
Practical Management Tips for IT Leaders Your IT support clients are business people and they don't think like we do in IT. It will help you support them better if you can "walk in their shoes" or better understand their perspectives about IT support.
Practical Management Tips for IT Leaders One of the keys to success as an IT manager is being able to manage your client’s expectations. To manage your client’s expectations, you need to know some things about the concept of “supply and demand” and how it applies within an IT support organization. This article will give you a foundation to use and example to measure programming staff productivity.
Practical Management Tips for IT Leaders Personal stories gain attention and are memorable; use your stories about projects (and mistakes during them) to coach and teach your employees. This "war story" about a raised floor is a reminder that we need to fully understand what someone is telling us before taking action.
Practical Management Tips for IT Leaders IT employee work behavior tendencies are amazingly consistent. In three of four major aspects it is the same for 90% of your IT employees regardless of their position or responsibility. Bottom line: IT attracts a certain type of personality. What works well for us in technical expert roles can become major obstacles in an IT manager role. It's important for every IT manager to understand these traits and the implications they have for IT technical employees and managers.
Practical Management Tips for IT Leaders There are 3 key reasons that cause an IT organization to fail. Learn about this "Triple Threat to IT Success™" to prevent each threat in your company and achieve more success.