News SAP’s profitability fell sharply in 2022 despite overall revenue growth and booming cloud sales, prompting it to sell its remaining stake in Qualtrics and lay off 2,800 staff.
News Analysis Microsoft is investing billions more into OpenAI, the company behind ChatGPT, and plans to roll out new enterprise services based on the company’s generative AI products.
case study Faced with increasing demands on his data engineering team, FiveStars CTO Matt Doka had a choice: drive for abstraction or be driven to distraction.
News Analysis When a vendor you use gets bought by one you don’t, its new product roadmap may leave you stranded. Planning for such risks should be a key part of every CIO’s vendor management process.
News Analysis Surveys by user organizations on both sides of the Atlantic show more SAP customers moving, or planning to move, to S/4HANA from ECC 6, although stumbling blocks remain.
Feature When two companies merge in search of synergies, IT leaders are often the ones expected to find them. That search can be made a lot easier if it’s begun before the deal is sealed.
case study Business processes usually come first, and the ERP implements them. But for GM’s new electric van subsidiary, CIO Namo Tiwari explains how he went about it a different way.
case study When the preschool toy company grew out of its small homebrew ERP, it skipped the midmarket offerings and went straight for an enterprise-scale system in the cloud.
News Microsoft is accused of using new licensing rules for its productivity software to push European enterprise customers toward its Azure cloud infrastructure.
Opinion The IDC FutureScape team has turned its attention to CIOs’ relationship with business leaders to predict 10 winning digital business strategies for the years ahead.
Feature Growing from the maintenance of internal infrastructure to a more holistic digital role, it’s been a transformational period for Chris Bedi after stints as CIO for two electronics manufacturers.
News Analysis Built on Driver 360, Salesforce Automotive Cloud aims to offer auto makers, dealers, and finance groups a single view of customers and their vehicles, tracking interactions from factory to junkyard.
News Jensen Huang was only joking — but the cloud-based simulation-as-a-service technologies he demonstrated at Nvidia’s GTC Fall conference mean CIOs should take him seriously.
News Salesforce is touting a real-time upgrade to the customer data platform underlying many of its products, a move it says will allow enterprises to better personalize interactions with customers.