I've Been Thinking - So Should You The coming year will move us one step closer to the workplace of 2025 and beyond. The signs are there. The shift is happening.
I've Been Thinking - So Should You The pace of change continues to escalate, and the saying “if you snooze you lose” has never been more relevant. Here are four ways to help your organization avoid being late to change.
I've Been Thinking - So Should You Are you participating in the generational shift taking place in how companies treat their staff? New research confirms that creating a positive employee experience pays dividends. Find out what it means for you and your organization.
I've Been Thinking - So Should You The theory behind creating a collaborative, customer-focused team is simple. Unfortunately, simple isn’t always easy. If theory worked without a glitch, you wouldn’t be feeling the pain of missed project deadlines and key stakeholders complaining that your team lacks the agility. Find out three things you can do now to increase customer-focused collaboration.
I've Been Thinking - So Should You Your customers, both external and internal, are asking: Why you? Why now? What makes you relevant? More important, they will ask the same question every day into the future. Remaining relevant is your biggest challenge for long-term success. Find out what it means and how you accomplish it.
I've Been Thinking - So Should You Change is change, right? Not exactly. The interaction of speed and predictability make your leadership role more important than ever. Read on to find out how change is changing and how you can help your team flourish in its face.
I've Been Thinking - So Should You It would be great if building and sustaining a great corporate culture was a simple equation. Then we could get on with doing the “real work” of serving clients and providing solutions. It doesn’t work that way. Creating your culture is more art than science, and the payoff is big if you use the right ingredients.
I've Been Thinking - So Should You Jack Welch was the rock star CEO of the 1990s, but are his ideas about change still relevant today? We’ve moved beyond simply adapting to change as it shows up. Find out how the approach successful leaders take with change has changed.
I've Been Thinking - So Should You Customer-facing applications and solutions generate lots of attention in the DCX discussion. But technology plays a role in even the most analog customer experiences. Find out why you should replace DCX with CXD.
I've Been Thinking - So Should You Will “uncertainty” be the Word of the Year in 2019? It might be for organizations even if it doesn’t make the list for everyone. Find out why and what you can do to succeed if uncertainty is the new certain.
I've Been Thinking - So Should You “Data is the new oil.” It's a catchy phrase, but what does it mean to you and your business? Digital experts from Globant, Autodesk, Microsoft and Google share ideas about how data and AI are poised to transform the world.
I've Been Thinking - So Should You Digital transformation isn’t new. It has been going on for at least 40 years. We are, however, firmly in the middle of digital’s third wave, and it is completely different from what came before. Hear from experts involved in the CX transformation about what you must do to add value in the current environment.
I've Been Thinking - So Should You The missing piece to successful digital transformation might not have anything to do with technology. Find out why one passage from Alibaba’s Jack Ma could be the key to creating and sustaining an organization that helps you succeed.
I've Been Thinking - So Should You The push for IT leaders and departments to elevate and transform their role into a true business partner has been going on for several years. We’re not there yet, but we can move closer. Here’s how.
I've Been Thinking - So Should You Design thinking has been heralded by many as the key to making digital transformation more customer-focused and effective. Anecdotal evidence suggests that isn’t happening, however. Hear from experts involved in helping global organizations make the digital shift to find out why and what you can do to take advantage of this problem-solving tool.
I've Been Thinking - So Should You Digital transformation continues to be a priority for CIOs and organizations. But, maybe we are focusing on the wrong thing. Isn’t it time that leaders focused more on transformation to achieve business results rather than implementing digital solutions?
I've Been Thinking - So Should You Do you have the strategic competence to contribute to a multi-billion-dollar merger? Are you and your team nimble enough to contribute to integrating a new business into your portfolio? Find out as you learn lessons from Walmart’s acquisition of a majority stake in Flipkart.
I've Been Thinking - So Should You How much of your time is devoted to thinking about and planning for the future? Whatever your answer might be, it probably isn’t enough. Let’s change that.