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Articles by Robert Scheier
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5 steps to minimum viable enterprise architecture
Leading CIOs are doing “just enough” enterprise architecture to balance speed with long-term, strategic insights for better business value.
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5 ITSM hurdles and how to overcome them
Doing too much too fast, under-communicating, failing to focus on the business… as with so many IT initiatives these common mistakes can undermine ITSM effectiveness.
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3 areas where AIops excels — and 2 where it still falls short
AIops speeds IT discovery and troubleshooting, but it isn’t magic. And operations staff must still prepare the data for machine learning and manually solve some issues.
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