Roger.Kay

Roger L. Kay, is President of Endpoint Technologies Associates, Inc., an independent market intelligence company. In this capacity, Mr. Kay provides client product and market strategies to IT vendors and their suppliers. Services include expert advice and counsel on the full market cycle (research, analysis, go-to-market, and measurement), long-range planning and market perspective, bulletproofing (trusted sounding board), message tuning (spin management, press release support), competitive assessment, modeling and forecasting and high quality writing services.

Formerly, Mr. Kay was Vice President of Client Computing at IDC, with responsibility for covering technological, market, and competitive developments related to desktop and portable personal computers. In his capacity as leader of the PC client team, Mr. Kay authored research on competition, technology, and markets in the PC business; produced forecasts; spoke at IDC and other industry forums; contributed to consulting projects; and advised PC industry participants on desktop and notebook matters.

Before joining IDC, Mr. Kay ran his own research and analysis firm, producing articles, reports, and books on the business implications of technological developments for research houses, consulting companies, and magazines. Previously, he was the director of operations at ILA, a developer that created multilingual text processing software for the U.S. Department of Defense. Prior to that, he ran the Information Systems portfolio at Decision Resources, a technology analysis and publishing spin-off of Arthur D. Little. He has also managed international accounts at Codex, a data communications equipment subsidiary of Motorola, and done new product development for Autex, the first ecommerce network in history.

He has published in a variety of forums, including Forbes, BusinessWeek, Betanews, Computerworld, WebMaster, The Boston Globe, The Baltimore Sun, World Monitor and American Management Review. He has also appeared as a commentator a number of times on television, including the ABC Evening News and frequent contributions on CNBC. He has also participated in numerous Web-based streaming audio and video programs.

Mr. Kay received a B.F.A. from Bennington College and an M.B.A. from the University of Chicago Graduate School of Business. He is multilingual, world-traveled, and has bicycled over the Alps. He now lives in Massachusetts with his wife and two children.

The opinions expressed in this blog are those of Roger L. Kay and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Articles by Roger.Kay

Without intellectual property licensing, where would we be?
Semi Truths

Without intellectual property licensing, where would we be?

A robust intellectual property regime allows complex industries to flourish. There's just no other way to induce companies to invest in R&D that may not pay off for years. Once their rights are protected, patent holders can offer their inventions to other to build on. This is how industries like the electrical system, automotive industry, computer business, and telecommunications network were established.
June 19, 2017
IBM, Lenovo and Cisco take top marks in server reliability
Semi Truths

IBM, Lenovo and Cisco take top marks in server reliability

Information Technology Intelligence Consulting recently topped off its datacenter server hardware reliability survey, and results extend and confirm findings from prior years. Reliability requirements have increased as cloud workloads have become more important. The cost of downtime has risen. Among vendors, IBM, Lenovo, and Cisco did best, while Oracle got poor marks from IT managers. IBM's z Systems Enterprise was in a class by itself in terms of greatest reliability and uptime.
June 13, 2017
How to stop spear-phishing cold
Semi Truths

How to stop spear-phishing cold

By now, the shape of many major hacks is apparent. They start with a targeted attack on an individual email account, and, once inside, spread to the rest of the organization. Current standards vouch only for the sending email server, not the specific sending account. Adoption of a more thorough standard, S/MIME, would narrow it down to the individual sender, ending spear-phishing entirely. Inky Phish Fence implements S/MIME for this purpose.
May 30, 2017
Panasonic Toughbook CF-33: a Hummer comes to the suburbs
Semi Truths

Panasonic Toughbook CF-33: a Hummer comes to the suburbs

A review of the new convertible 2-in-1 notebook gives it high marks for durability and functionality. With hot-swappable dual batteries, this unit is ready to take on heavy-duty tasks in the field, riding with public safety, or on military sorties.
May 19, 2017
Semi Truths

Dell shifts security focus to data itself

Dell Data Guardian is a new type of security product that eschews Maginot-line-type walls and instead goes for protecting the data itself. Each file has its own encryption and security policy. This granular approach allows for a highly tuned security regime, under which some files are free to roam and others are restricted in multiple ways.
May 16, 2017
Semi Truths

Picking at the word salad of Dell EMC World

Dell EMC world was alive with buzz words this year, but there was plenty of substance if you dug around a bit. Aside from the infrastructure hardware and software that makes up much of Dell's current portfolio, executives presented views of the company's forays into augmented and virtual reality, the Internet of Things and various endpoint developments.
May 15, 2017
Bringing consumers back into the fold
Semi Truths

Bringing consumers back into the fold

IBM has mostly abandoned the consumer segment over the past decade and a half. It no longer sells endpoints to individuals. But it does provide cloud services consumed by individuals. The Weather Company, which IBM bought in early 2016, is one example. More recently, it has mounted an effort to provide cognitive computing, via services like Watson, to consumers in smart homes. It hopes to do so not directly, but through channels like communications providers, which already have strong relationships with consumers.
April 10, 2017
Swearing Trojan malware in China heralds things to come in the U.S.
Semi Truths

Swearing Trojan malware in China heralds things to come in the U.S.

A new piece of malware is running rampant in China, even though its crafters have already been arrested. It exploits new methods of distribution, but still relies on human weakness, which seems to be abundant. Phishing (general) and spear-phishing (targeted) techniques fool at least some of the people some of the time. Such techniques brought down the Democrats in the recent election. And yet, there are simple tools that that can all but eliminate these spoofing attack. The best tools use cryptographic identity verification.
March 29, 2017
Semi Truths

Duel of the rugged notebooks

The North American rugged market is a specialty area with tough requirements and rich margins. Panasonic is the traditional leader, but Dell's rugged division is keeping Panasonic on its toes. This article assesses their relative positions, focusing on two areas: the full-rugged workhorse notebook and the semi-rugged class of less-expensive, but still robust notebooks.
March 6, 2017
Semi Truths

Yahoo has become a junk account

The latest revelation of hacking and incompetence at the Yahoo only underscores how low this platform has fallen. Really, there's hardly anything left for Verizon to pick over. My own history of email at Yahoo is instructive, illustrating the swamp that is now Yahoo.
February 21, 2017
Nintex takes workflow services to the cloud
Semi Truths

Nintex takes workflow services to the cloud

In migrating its workflow design platform to a cloud environment, Nintex positions itself as an honest broker for a wide variety of connected services like Salesforce, Box and DocuSign. What began as a workflow design add-on to Microsoft SharePoint has turned into a full-service workflow and document management system.
February 7, 2017
Apple, complaining of being bullied, bullies Qualcomm
Semi Truths

Apple, complaining of being bullied, bullies Qualcomm

Apple has brought suit against or aided governments around the world investigating Qualcomm, the communications technology provider supplying the cell capability that distinguishes an iPhone from an iPod Touch. Even though Apple has made far more money selling Qualcomm's technology than Qualcomm has itself, the Cupertino-based giant still thinks it is overpaying and is expressing its displeasure by bringing to bear a broad range of direct and indirect pressure.
February 1, 2017
Semi Truths

Blockchain is busting out of its britches

Blockchain started life as the computing schema behind Bitcoin, the cryptocurrency, but it has become clear that blockchain is a fundamental technology with many uses as a quasi-public ledger for multiple parties engaged in all sorts of transactions.
December 12, 2016
Dell and EMC: two worlds become one
Semi Truths

Dell and EMC: two worlds become one

Dell Technologies held its first combined conference in Austin last week, blending Dell World and EMC World into a single venue. This marks the last time of event will be held in Texas. It's just grown too big. Next year, attendees will find themselves in Las Vegas. A year after blending the two companies, the combined entity seems to be gaining momentum.
October 25, 2016
Semi Truths

IBM readies open standard for high performance interconnect

A consortium headed by IBM has inaugurated a new, faster standard for system interconnect, which will bring the next wave of system performance improvement. OpenCAPI, as the standard is called, will offer enterprise datacenter applications and major cloud providers an open upgrade path to greater total system performance.
October 14, 2016
Semi Truths

Google tacks toward home

Google made a number of hardware announcements last week, with special emphasis on a speaker cum personal assistant called Home. Home is designed to go after Amazon's Echo, clearly the best assistant on the market. Google's success is not assured, but it no choice but to try, since a combination of products like Echo, the app ecosystem and mobile computing are cutting into Google's break and butter search.
October 11, 2016
Semi Truths

Dell ups its wide game in monitors

Dell put out an update to its 34-inch WQHD curved monitor recently, and although the format suggests something a gamer would use, the company is aiming the U3417W at business users looking for a lot of screen real estate to enhance productivity. This post goes over its features and qualities.
October 4, 2016
Semi Truths

Qualcomm sets up competition to stimulate IoT innovation

Qualcomm put Teams Blue and Orange in a large room together for three days with tools and IoT components, including a complete circuit board with a Snapdragon processor on it, and told them to come up with an invention that could save a life. They both did, but only one team could win the $25,000 prize.
September 27, 2016
Semi Truths

DocuSign continues to build out digital transaction management platform

DocuSign, a "unicorn" that helps companies achieve full digital transformation by eliminating paper from workflows, has come of age. With 100 million users now in 188 countries, a wide range of partners around the world, and continuous diligent investment, the company has made itself into the choice for ecosystems such as SAP, Microsoft, Oracle and Salesforce. Since I first started covering the company five years ago, it has grown tenfold.
September 26, 2016
Semi Truths

What is a sales engagement platform anyway?

Much of the front office has been automated, including customer relationship management and marketing. But sales itself has been adrift in business process automation. Sales engagement platforms are beginning to remedy that situation by pulling together monitoring and communication tools that reveal exactly how customers are connecting with marketing material at a granular level. This knowledge helps accelerate close rates and allows management to bottle the alchemy of the company's best sales people and pass it around to the rest of the team.
September 16, 2016