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Articles by ryarnold
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Leveraging Standardization and Automation to Facilitate DevOps Testing in Multi-Code Environments
To remain resilient to change and deliver innovative experiences and offerings fast, adaptable organizations have introduced this process into their infrastructures.
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How Obsessing Over Customers Can Result in Greater Overall Success
For Hyland, customer success is the key to product improvements and a core component of the company's culture. In this article, Drew Chapin, Hyland's CMO, explains what makes the company's approach work.
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4 Steps to Streamline Your Contact Center Spend
Technology is helping contact centers reach new heights. These four cost-management strategies will maximize your technology investment.
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Why Having a Growth Mindset is Critical for Company Success
Leaders know that establishing – or changing – an organization’s culture is a massive undertaking. Utilizing this mindset is critical to helping their companies get ahead.
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Consolidation Creates Complexity: How One Spirits Company Modernized
In a strategic move to compete for better talent and improve its operations, one company decided it was time to modernize. Here’s what happened when they started by looking inward.
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Why Multi-Factor Authentication is Key to Modern Cybersecurity
The importance of cybersecurity cannot be overstated. Learn why multi-factor authentication, or MFA, is one of the best ways to ensure security.
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The Value of Automation Testing for Enterprises
When many companies deploy process automation, they can often get stuck when scaling due to manual testing processes. Automation of testing processes is an area that can offer quick results to kickstart an RPA project.
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M&T Bank: The Importance of Human Relationships in Modernization
The human side of modernization or digital transformation can often get lost, but successful organizations know that placing emphasis on human relationships throughout these processes is quite valuable.
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5 Tips for Success with Electronic Data Interchange
Electronic data interchange (EDI) is a key element of cross-business collaboration. While implementation of EDI can contain some pitfalls, it does not need to be difficult for your organization.
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How CIOs Can Democratize Automation
Opening up enterprise automation processes to business users and other stakeholders can be achieved through a careful identification of key players within an enterprise.
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How Modernizing your DevOps Solutions Can Help Close the Skills Gap
To maintain a healthy talent pipeline in today’s climate, many organizations are modernizing their DevOps solutions. Discover how start modernizing your organization’s DevOps solutions and bridging the skills gap.
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The Role of Mainframe in Modern Business
In a time of increasing disruptions, uncertainty is high and the need for stability has become critical for business continuity.
BrandPost Sponsored by Transmit Security
Protecting Customer Accounts: The Defining Domain of Digital CISOs
As technology evolves, CISOs face expanding challenges and responsibilities around customer and employee data protection and user experience. Achieve all your digital demands – with the right authentication solution.
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Prevent Ransomware with New Capabilities from Anomali
Ransomware attacks can be stopped – but only if security teams have the right tools in place.
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What to Look for in a Modern DevOps Solution
Many DevOps solutions currently in use are simply outdated and unable to meet the complex challenges facing businesses. We rounded up key features to consider as you modernize your organization.
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Learning from Experience: 5 Critical Success Factors for CIAM Passwordless Projects
The benefits of passwordless authentication are indisputable, but a successful passwordless implementation project requires a very thoughtful approach. nn
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The Evolving Role of the CIO
With the modernizing of business technologies, the role of CIO has changed significantly. Hereu2019s one approach to hiring talent with the right criteria.
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Stop Thinking Small: 100% of Your Customers Can Go Passwordless
Passwords have reached end of life. Is your organization prepared for passwordless authentication? Here’s how to reach a 100% customer adoption rate.
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5 Reasons Why a Good First Login Experience Can Drive Revenue
Customers have the power to choose which digital vendors to spend their money with. And theyu2019re choosing those vendors that provide the most effortless transactions u2013 starting with their first login.
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Considerations for Effectively Leading a Global Workforce
The key to maintaining a strong global workforce amid the Great Resignation? Prioritizing your employees – no matter their location. Here are three ways successful leaders are doing just that.
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As a CIO, Why Should I Support an Internal Developer Portal?
At a high-level, developer portals greatly improve your organization's developer experience: the ease and speed with which developers can do their daily jobs. This makes developers not only more productive but also happier.
BrandPost Sponsored by Transmit Security
Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service
Enhancing customer authentication leads to more robust security, among other benefits. The best identity architects use a FIDO-based solution to modernize their customer authentication. Hereu2019s how.
BrandPost Sponsored by UiPath
How CIOs Can Accelerate Digital Growth Through Automation
By automating key IT and business processes, CIOs can digitally transform their enterprises to grow revenue, improve operational efficiency, and increase employee and customer satisfaction.
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Seven Signs That Your Consumers are Ready for Passwordless Authentication
A brief assessment of your customers using these 7 signs will reveal whether passwordless authentication can ease your customers’ journey.
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Despite Advancements in Technology, the Mainframe Remains a Priority
A recent study shows that IT professionals say the mainframe continues to dominate IT infrastructure, and regardless of digital transformations, it will continue to do so.
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Digital Identity Friction: How the Move to Passwordless Can Help and Hurt Your Omnichannel Experience
Customers increasingly expect seamless digital omnichannel experiences, and a clunky authentication process may turn them away. Hereu2019s what you can do about it.
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The Value of True CI/CD – And How to Achieve It
Transitioning to any new process can present challenges, but armed with these key considerations, forward-thinking organizations are successfully transitioning to CI/CD.
BrandPost Sponsored by Anomali
XDR Isn’t Enough to Protect Your Organization: The Importance of Adversary Detection and Response
Businesses need to develop proactive security strategies driven by threat intelligence to combat cyberattacks.
BrandPost Sponsored by Transmit Security
CIAM Balancing Act: Security vs. Customer Experience? Which Should Win in Today’s Landscape?
Security at the detriment of customer experience u2013 and vice versa u2013 is completely unnecessary. Keeping your customers both safe and happy is essential and within reach. nn
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Digital Experience and Security: Turning Unhappy Paths into Happy Paths for Your Customers
A look at the three most common causes of unhappy paths, and the secret to eliminating them for good.
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Outmaneuvering the Adversary: How to Detect Cyberthreats You Didn’t Know Were There
Business must improve collaboration, operationalize intelligence and leverage automation to ward off the rising threat from cyberattacks.
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Customer Passwords are a Target for Cybercriminals: How to Address the Threat
Savvy customers care about cybersecurity and choose to do business with companies that provide an exceptional digital experience.
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Leveraging MITRE ATT&CK: How Your Team Can Adopt This Essential Framework
Mastering the MITRE ATT&CK framework enables businesses to translate intelligence and understand cyber criminals’ intentions.
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Passwordless MFA for Customers: How to Fortify Security without Introducing Friction
Many of the most security-savvy and CX-focused companies on the planet are making this move to improve security during their authentication process.
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5 Key Considerations When Starting an Automation Project
Set your organization up for automation to deliver not only success in the eyes of key stakeholders, but also significant business value.
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Best Practices for Managing Content Sprawl in the Era of Remote Work
With the right strategies, companies can avoid the content sprawl that a hybrid workplace could otherwise suffer from.
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Passwordless MFA: The Single Way To Mitigate the Top 5 Threats to Your Customer Identities
As cyber criminals discover new methods to compromise consumer accounts, forward-thinking organizations are adopting solutions for better security and a smoother customer experience.
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How Can You Identify an Attack and Predict the Next Move? It Takes Relevant Threat Intelligence
Using and understanding threat intelligence technology enables businesses to see cyber threats coming and stay secure.
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XDR – A Game Changer for Cybersecurity
As businesses flock to the cloud, a new approach to security is needed to combatnemerging threats.
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Put STaaS at the Center of Your Multicloud
How enterprises can maximize the value of explosive data growth with cost-effective solutions.
BrandPost Sponsored by Tableau Software
Data-Driven Companies Outperform Their Peers
Learn how leading companies are achieving digital resilience through data-driven decision making.
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The Role of the Cloud in Building a Modern Day Analytics Platform
Members of IDGu2019s Influencer Network zero in on what it takes to be a truly data-driven organization.
BrandPost Sponsored by Seagate Technology
The Pull of Data Gravity
Why mass data infrastructure strategy must be built with this powerful force in mind.
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There’s a Mainframe Skills Gap. Here Are Three Ways to Address It
Addressing the IT skills gap in todayu2019s ultra-competitive hiring landscape means looking at non-traditional candidates and offering non-traditional opportunities.
BrandPost Sponsored by Seagate Technology
CapEx vs OpEx: New Opportunities for Data Transfer and Edge Storage
Many organizations manage their storage budgets more effectively by shifting from a CapEx model to a more optimal OpEx model.
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Why Leading IT Organizations Choose Cloud Backup
Complement your existing backup strategy with reliable, low-cost cloud solutions.
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Q&A: How Huntington Bank Democratized Data Accessibility
Today’s organizations have more data than ever before, but that data is useless if it’s not accessible. Huntington Bank leveraged data lineage to make its data more actionable.
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Is Hybrid Cloud a Cop Out?
While cloud has become the next big thing in enterprise infrastructure, most organizations can’t abandon their mission critical technologies and require a hybrid cloud approach.
BrandPost Sponsored by Seagate Technology