Shail Khiyara

Shail Khiyara

Contributor

Shail is recognized as a thought leader, board member and operating executive in RPA & Intelligent Automation. He writes extensively about digital transformation & automation and has served as a CMO & Chief Customer Officer of three leading automation firms, helping shape the industry. Shail founded & runs VOCAL (Voice of the Customer in the Automation Landscape) a peer-powered global customer council of decision makers in the world of Automation, from over 60 global companies.

Articles by Shail Khiyara

The unfulfilled promise of automation: DNA matters
IDG TECHtalk Voices

The unfulfilled promise of automation: DNA matters

Process automation brings much-needed efficiencies, but enterprise DNA is essential for the long-term strategy, ensuring business resiliency and innovation.
April 19, 2022