Suma.Nallapati

Sumana (Suma) Nallapati is an accomplished technology leader and consultant with more than seventeen years progressive experience in establishing and executing value driven global IT service strategy and delivery. She has extensive experience with leading technology driven innovation for business transformation, health care infrastructure operations, and global enterprise business applications. She is a people leader who builds high performance teams within multicultural, globally distributed workforce through mentoring, coaching and inspiration.

Suma is a champion of collaboration, breaking silos and achieving excellence across all organizations. As Colorado’s Secretary of Technology and Chief Information Officer, she is committed to positioning the Governor’s Office of Information Technology (OIT) as a leader in IT innovation for state government. She is also passionately committed to innovating everyday solutions for our customers and end users.

Suma comes to OIT from Catholic Health Initiatives (CHI), one of the nation’s largest healthcare networks, where she led service delivery operations for a complex multi-state rapidly growing healthcare IT footprint leading distributed teams that included data center and network operations, service desk and end user computing. Previously, Suma worked at TeleTech where she served as the Global Director of Enterprise applications. Suma worked to deploy complex ERP, self-service business applications and related systems in a governed, best practices framework across 19 countries and helped with the transformation of the technology organization to a true service provider model.

Suma co-founded a highly successful IT consulting firm that translates proven CRM, ERP, e-business and Business Intelligence technologies business solutions for its clients across the United States. This has helped her cultivate a “think like an owner” attitude which helps her align a company's vision, mission, value, and culture with the daily activities of the business.

She earned a master’s degree in nuclear physics from the Andhra University India, a Professional Management certification from Mountain States Employers Council and a Project Management certificate from the Project Management Institute. She has made Colorado her home for the past 17 years along with her husband Srinivas and two children. She is actively involved with several charities around health and education.

The opinions expressed in this blog are those of Suma Nallapati and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

Articles by Suma.Nallapati

Customer service: The proof is in the numbers
IT Innovations in the Public Sector

Customer service: The proof is in the numbers

Customer satisfaction increases when you find your greatest weaknesses and then hone in with a laser focus to address them. Success stories from the Governor's Office of Information Technology.
August 17, 2015
IT Innovations in the Public Sector

Women in technology: Inspiring paths forward

The statistics can sound depressing -- men outpace women when it comes to holding senior leadership positions in IT and they continue to earn more than women. Additionally, statistics show women face an uphill battle from other women just as much as they do from men. It's not all doom and gloom though. Taking responsibility for our own career paths and seeking out opportunities can help women overcome these challenges.
June 16, 2015
What digital transformation means to the public sector
IT Innovations in the Public Sector

What digital transformation means to the public sector

At the State of Colorado, digital transformation is not just a buzz phrase: it means creating digital touchpoints and ease of use at every interaction citizens have with the state.
April 24, 2015
IT Innovations in the Public Sector

Nuclear physics and a quantum leap for technology

Economic development trip is an eye-opening experiencernshowing how electrons, photons and ions are adding to the technologyrnlandscape.
March 30, 2015
IT Innovations in the Public Sector

What Yoga Taught Me About Customer Buy-In

How can IT service provides convey the important information we have without seeming like we are strong-arming or dictating an IT solution? Buy-in is a crucial step to success and it starts with empathy and transparency.
February 18, 2015
IT Innovations in the Public Sector: Navigating Turbulence
IT Innovations in the Public Sector

IT Innovations in the Public Sector: Navigating Turbulence

As IT leaders in the public sector, we must innovate to find the best talent we can, despite tight budgets and challenging circumstances. Here are a few of my lessons learned as the CIO for the State of Colorado.
February 9, 2015