tohara

Articles by tohara

The Smart Way to Handle Your Agent Shortage Problem this Holiday Season
BrandPost Sponsored by Avaya

The Smart Way to Handle Your Agent Shortage Problem this Holiday Season

It’s 2022: why can’t you remotely monitor calls in real-time as if you were walking the contact center floor? What’s stopping you from ensuring high Quality of Service (QoS) regardless of where your agents work or what their setup looks like?
November 25, 2022
The State of Artificial Intelligence at the Manufacturing Edge
BrandPost Sponsored by Dell Technologies and Intel®

The State of Artificial Intelligence at the Manufacturing Edge

Setting the bar for edge manufacturing innovation
November 23, 2022
Are you ready for quantum computing?
BrandPost Sponsored by Dell Technologies and Intel®

Are you ready for quantum computing?

For years, quantum computing has seemed like the stuff of science fiction. But the truth is that quantum computing is here and it’s more accessible to organizations than you think. And while the technology is still in its infancy, it is advancing fast.
November 16, 2022
SASE Reality Check: Security and SD-WAN Integration Journey
BrandPost Sponsored by Aruba, a Hewlett Packard Enterprise company

SASE Reality Check: Security and SD-WAN Integration Journey

By: Nav Chander, Head of Service Provider SD-WAN/SASE Product Marketing at Aruba, a Hewlett Packard Enterprise company. Today, enterprises can start their SASE implementation by adopting a secure SD-WAN solution with integrated software security functions such as NGFW, IDS/IPS, DDoS detection, and protection.
November 1, 2022
Three Ways Banks Can Improve Identity Authentication and Customer Data Privacy
BrandPost Sponsored by Avaya

Three Ways Banks Can Improve Identity Authentication and Customer Data Privacy

As financial services become more digital in nature, it’s important that banks think differently when using data analytics, security tools, and education to improve identity authentication and customer data privacy. Avaya’s research report reveals three critical ways to do so.
October 26, 2022
Is Becoming Data-Driven Worth It? Yes!
BrandPost Sponsored by Dell Technologies and Intel®

Is Becoming Data-Driven Worth It? Yes!

Organizations that excel at leveraging data in decision making enjoy >3x greater revenue.
September 30, 2022
Why Do I Love AI in the Contact Center? Let Me Count the Ways
BrandPost Sponsored by Avaya

Why Do I Love AI in the Contact Center? Let Me Count the Ways

Did you know: The contact center is the single most impactful place an organization can implement AI. Here’s why more and more contact centers are incorporating AI in their customer experience planning.
September 29, 2022
Computer Vision Accelerates Education
BrandPost Sponsored by Dell Technologies and Intel®

Computer Vision Accelerates Education

See significant gains by implementing computer vision with real-time federated analytics.
September 27, 2022
Your Business Has Decided on Hybrid Work… Now What?
BrandPost Sponsored by Avaya

Your Business Has Decided on Hybrid Work… Now What?

Supporting a hybrid workforce requires important considerations from a technology perspective. With hybrid a preferred model for many, IT leaders are taking steps to ensure the environment is safe, secure, and enjoyable.
September 12, 2022
4 Reasons Why Companies are Using AutoML
BrandPost Sponsored by Dell Technologies and Intel®

4 Reasons Why Companies are Using AutoML

Automated machine learning reduces manual coding and repetitive processes to simplify and accelerate machine learning model development
August 30, 2022
NaaS and the “Experience Economy”
BrandPost Sponsored by Aruba, a Hewlett Packard Enterprise company

NaaS and the “Experience Economy”

By: Amrita Shergill, Account Manager, NaaS and Ecosystem Sales at Aruba, a Hewlett Packard Enterprise Company. Organizations are pivoting to consumption-driven NaaS models to better manage network costs while improving user experiences.
August 23, 2022
Making Banking a More Effortless Experience
BrandPost Sponsored by Avaya

Making Banking a More Effortless Experience

Banks are focusing more than ever on how to support their customer’s experiences in a way that quickly answers inquiries and gives customers a more frictionless experience for loan applications and other financial services.
August 22, 2022