Thor Olavsrud

Thor Olavsrud

Senior Writer

Thor Olavsrud covers data analytics, business intelligence, and data science for CIO.com. He resides in New York.

Articles by Thor Olavsrud

NHL turns to venue metrics data to drive sustainability
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NHL turns to venue metrics data to drive sustainability

The National Hockey League is leveraging data and analytics to measure the carbon footprint of its teams’ venues and glean insights into best practices for its sustainability goals.
January 3, 2023
AT&T embraces intelligent automation at scale
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AT&T embraces intelligent automation at scale

Six years into its robotic process automation journey, AT&T has implemented more than 3,000 bots, developed an automation center of excellence, and realized a 20x return on investment.
December 9, 2022
Johnson & Johnson’s big bet on intelligent automation
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Johnson & Johnson’s big bet on intelligent automation

Three years in, Johnson & Johnson’s Ajay Anand and Stephen Sorensen reflect their quest to deliver half a billion dollars of impact from intelligent automation at the pharmaceutical titan.
November 11, 2022
The business value of NLP: 5 success stories
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The business value of NLP: 5 success stories

These five organizations are using natural language processing to better serve their customers, automate repetitive tasks, and streamline operations.
September 16, 2022
American Airlines takes flight with analytics transformation
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American Airlines takes flight with analytics transformation

The world’s largest airlines has turned to the cloud, leveraging AI, machine learning, and real-time analytics to minimize disruptions, streamline operations, and improve the travel experience.
September 9, 2022
Owens Corning leverages low code to make asphalt safer
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Owens Corning leverages low code to make asphalt safer

The manufacturer has put low-code development to work, melding sensor data and analytics to provide real-time visibility into asphalt processing tanks, enhancing safety and improving compliance.
August 24, 2022
Thermo Fisher transforms its customer experience
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Thermo Fisher transforms its customer experience

The scientific equipment and services provider is automating and digitizing sales and customer service workflows to expedite sales and better serve its customers.
August 12, 2022
What is a data engineer? An analytics role in high demand
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What is a data engineer? An analytics role in high demand

Data engineers are vital members of any enterprise data analytics team, responsible for managing, optimizing, overseeing, and monitoring data retrieval, storage, and distribution throughout the organization.
August 9, 2022
NLP helps Eli Lilly work at a global scale
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NLP helps Eli Lilly work at a global scale

With teams across the globe working in a variety of languages, the pharmaceutical multinational couldn’t afford a translation bottleneck, so it turned to natural language processing.
August 1, 2022
Feeding America turns to data to feed the hungry
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Feeding America turns to data to feed the hungry

Maryann Byrdak, the domestic hunger relief organization’s first CIO, is leading a technology transformation at the nonprofit with data and analytics at its core.
July 18, 2022
What is RPA? A revolution in business process automation
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What is RPA? A revolution in business process automation

More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts say.
June 29, 2022
Automation eases medical record sharing at JHS
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Automation eases medical record sharing at JHS

Jackson Health System’s Medical Record Surveillance and Record Sharing project scans medical records in real-time, matches them to partner organizations, and automates the medical record transfer, providing a productivity and efficiency boost.
June 21, 2022
What companies get wrong about data transformation
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What companies get wrong about data transformation

A lot of organizations continue to struggle with leveraging their data. To become data-driven, organizations need to commit to treating data as a product and to transforming their culture.
June 14, 2022