Building IT Relationships
Getting to no: 3 things your cloud vendor won't give you (and what to ask for instead)
Knowing what vendors will say "no" to can be a powerful tool in your negotiation arsenal.
4 tactics for getting SIs to bid on your project
Systems integrators will be in high demand this year as digital transformation projects heat up. Here's how to make your project stand out in a seller's market.
Why steering committees fail to engage (and 5 ways to hold them accountable)
There are some common reasons why a transformation steering committee may fail to engage—from a lack of motivation to a bias toward inaction, Here's how transformation leaders can overcome those blockers.
10 steps to avoid digital transformation failure
Executive sponsors play a key role in the success (or failure) of digital transformations. Taking these essential actions will tip the scales in your favor.
5 critical steps to relaunch a transformation initiative
Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by...
Why ERP projects fail: Finding the gaps in your program plans
Skipping steps in the implementation process can cost your company dearly. Here's what to look for—and look out for.
4 mistakes companies make with SaaS cost estimating
The devil, as they say, is in the details. Don't get tripped up on these common mistakes when calculating SaaS implementation costs.
6 challenges of agile at scale for ERP
Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.
5 costly mistakes in infrastructure outsourcing
Consider yourself warned. These mistakes can derail your efforts, erode your business case, and start you off on the wrong foot with your chosen provider. Here's how to avoid them.
6 steps to successful SaaS renewal negotiations
It's no secret that preparation is key to successful contract negotiations, but SaaS renewals come with their own set of challenges. What are you doing to prepare for negotiation success?
10 ways to get value from your system integrator's quality review
Though the SI's proposals focus on the benefits the client is intended to receive from these quality reviews, the SIs are actually realizing a large portion of the benefits. Here’s how to ensure you benefit as well.
5 steps to assess offshore support risk (and 5 steps to address critical needs)
To ensure continuity of critical operations, all businesses should take these practical steps to engage, assess, and partner with offshore service providers.
A CIO's checklist for executing the COVID pivot
Simultaneously adjusting to new realities and developing forward-looking plans is near-impossible. This checklist will help you focus your efforts.
Effective IT cost optimization starts with internal alignment
Take the time to understand the priorities and objectives of business stakeholders and avoid the natural tendency to apply immediate pressure to vendor partners.
5 tips for executing a successful ERP go-live
Few experiences in the business world compare to managing an ERP go-live. Here's how to set yourself up for success.
5 tips for navigating supplier relationships in an economic downturn
Don't let cost-cutting derail your digital transformation; take these steps to strengthen supplier relationships.
The two things customers want from cloud vendors
Cloud vendors could go a long way toward building trust with their customers and differentiating themselves in the market with two key changes in their approach.
4 lessons from the Hertz vs. Accenture IT disaster
A tremendous amount of information and specific insight can be gleaned by analyzing projects gone wrong. Here are four lessons IT leaders can apply to any outsourcing agreement.
Building elasticity in outsourced managed services
Plan for the future by building both cost and service management elasticity into your outsourced managed service agreements up front.
High performing multi-vendor transformation teams – How to make it work
There can be a significant pay-off for clients who enable a multi-vendor model to support their transformational programs. However, companies need to be prepared to put forward the effort required to enable the capturing of program...
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