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Building IT Relationships
By Greg Hall, Len Riley, Adam Mansfield, Jeff Lazarto, John Belden
Opinions expressed by ICN authors are their own.
How to amplify the value of your system integrator
A few ways to increase the value of your SI. If only these engagements came with a user manual…
5 dirty little secrets of your system integrator
Ever wonder why companies still go over budget? Here are a few of the ways consultants pass that risk onto their customers.
Exploring the ‘unknown unknowns’ in IT-enabled digital transformation estimates
Recognizing and acknowledging your own blind-spots can be tough to swallow, but wouldn’t you rather understand your blind-spots before you start your journey rather than when you reach the precipice of a failure?
When is it time to say goodbye to Accenture, Deloitte, IBM or KPMG?
You have probably invested a great deal of time and effort selecting your SI and more than likely written them a few sizable checks. So how do you end the relationship once it's clearly become one-sided?
How to negotiate the right deal with Microsoft
Tips for companies undergoing digital transformation looking to adopt or renew one of Microsoft’s key offerings.
SAP and Oracle audits – US constitutional principles do not apply
While businesses are not required to have separate committees to draft, enforce and adjudicate company policy, we expect some form of these principles to apply, even in the private sector.
IT outsourcing agreements: 3 details many negotiations forget
Whether you are establishing an outsourcing relationship for the first time, preparing for a sourcing event, or getting ready for a painful renewal discussion with your incumbent service provider, there is no circumstance where an...
Don’t let your IT-enabled transformation program go ‘Into Thin Air’
While reading “Into Thin Air”, I started drawing some parallels between climbing Mount Everest and deploying a major ERP system. The software you buy is the path that you choose to climb the mountain, and the System Integrator (SI) is...
6 ways to train your internal team to maximize the value of consultants
Companies today typically staff major programs with internal talent who spend a majority of their time engaged in the day-to-day operations of the company. Their participation in projects is typically infrequent and usually part-time....
7 negotiation tactics that are futile in cloud renewals
The most common negotiation tactics often don’t work if used during cloud renewals.
Common (and avoidable) divestiture headaches
Nearly 9 out of 10 companies plan to divest assets in the next two years, but effectively executing a divestiture from an IT perspective can be a complex and challenging process. These are a few of the common software headaches...
5 mistakes to avoid when developing a SOW with Accenture, Deloitte, and IBM
Here are five of more than 30 risk points to address in the construction of an MSOW. You should consider all program risk points prior to signing off, rather than waiting until after the signing of the MSOW to conduct the first risk...
Is your SAP SI partner evaluation missing the mark?
The selection of the partner who will usher in your digital transformation is just as important as the software you choose. Common errors in selecting your consultant can mean long delays, business mismatches, higher costs or worse.
The high cost of anxiety in negotiations
Follow steps to reduce anxiety and improve confidence at the negotiating table, corporate IT leaders can make the biggest impact.
Implementing SAP S4/HANA digital core – Don’t be a prisoner to unnecessary costs
Program managers must regularly check the health of four different kinds of relationships to increase their chances of developing a successful program. Otherwise, they'll face their own version of the 'Prisoner's Dilemma.'
SaaS cloud subscriptions: When “on-demand” really isn’t
When considering a software vendor’s cloud offering, it's critical to think as much about how they structure the subscription agreement.
SaaS matters: key caveats for SaaS contracting
Enterprises must ensure their cloud subscription agreements and relationships with SaaS vendors are structured in a way that allow them to leverage the considerable advantages of this 21st-century cloud delivery model.
How to make your SLAs meaningful in SaaS cloud subscription agreements
To make certain your SaaS SLAs are meaningful and aligned to your needs, ensure you have considered the following seven aspects of any agreement.
8 questions to evaluate the resiliency of a digital transformation program
How to help your program team bounce back from challenges they'll encounter along the way.
Oracle fiscal year-end checklist
Oracle appreciates companies that are well prepared, organized and have a clear vision.
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