
Bad beginnings have bad endings
If you get off to a bad start on a project, you may never be able to recover.

There's a new sheriff in town
The challenge as a senior IT leader in an M&A situation is that the new operating rules are unlikely to be communicated clearly, if they are even communicated at all.

Look at me!
Some employees are happy being unhappy and can be quite vocal about it. Sometimes, however, attention-seeking behavior is masking something else entirely. It’s your job as a manager to figure out which is which…and what to do about it....

Figures lie. Liars figure
Presenting your IT results in ways which lead to the conclusion you desire.

I'm glad you found someone to love you
If you don't think you and your IT team are going to be appreciated at the end of the year, here are some ideas on how you can highlight the value IT is providing...without being too too obvious.

You‘re not paranoid if everyone is against you
When it comes to security, it's not a question of whether you're going to be attacked. You are. So, what's a CIO to do?

But it worked for me...
By the time someone approaches you with a problem, you have missed the first few chances to prevent the situation from occurring.

A rose by any other name
IT has a role to play in a rebranding effort. So much of a company's identity these days is tied up in the company's digital identity: The look of the website, the signature block on every email, the colors in the presentation...

The case for hiring an external-facing CIO
When hiring a CIO, it's not clear whether he/she should be internal- or external-facing. In this post, the second of two parts, I make the case for hiring an external-facing CIO.

The case for hiring an internal-facing CIO
When hiring a CIO, it's not clear whether he or she should be internal- or external-facing. In this post, the first of two parts, I make the case for an internal-facing CIO.

Follow the 'no scroll' rule with email
Here are some rules to follow when using email to communicate at work. Rule No. 1: Be concise; email messages should fit on a single screen.

If it is worth doing, it is worth automating
Take a few minutes and think about those things you could automate. If they are worth doing at greater effort, they are certainly worth doing at less effort.
KTLO is not just radio stations
KTLO is the effort by an IT organization to support and maintain the things they have done previously

Spring cleaning
Spring is a great time to clean up your space and set yourself up for the rest of the year.
All the king's horses
Your users would love to help you protect the company — as long as they know what you want them to do, and it isn't too hard or too inconvenient.

Thankful things
It's Thanksgiving time in the United States and I am thankful for a number of technology things.
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