Using LinkedIn effectively

A LinkedIn profile picture that conveys what you want it to convey is critical to successful networking.

I've seen this one. This is a classic.

I've seen this one. This is a classic.

Every now and then it is interesting to look back to see how far you've come.

Malware strategy:  Prevent, Contain, Recover

Malware strategy: Prevent, Contain, Recover

Your environment is only as strong as its weakest link. You are going to be attacked, and someone will eventually succeed in getting through your defenses.

What to do if you work in a 'personality cult' environment

What to do if you work in a 'personality cult' environment

Do you work in a personality cult? How to tell and what to do about it.

Why 'management by flying around' is necessary in a distributed world

Why 'management by flying around' is necessary in a distributed world

You need to get out and visit with your internal and external customers.

Why IT needs, and even likes, lawyers

Any part of your contract that is in capital letters SHOULD be read by a lawyer.

How to do critical behavior interviewing right

How to do critical behavior interviewing right

Understanding how a person has behaved in the past to get to how the person likely will behave in the future is the core of critical behavior interviewing. It will also help you to determine the right person for your team.

Why IT people should also be business people

With respect to the concept of the duality of man. There is a built-in duality between non-IT people and IT people that we need to understand and embrace.

Shall we play a game?

You cannot win the game of restricting end-user IT against business people with credit cards and expense accounts. The only winning move is not to play.

What kind of IT leader do you want to be?

What kind of IT leader do you want to be?

What do you want to do as an IT leader? What do you want to do differently next year?

How to prepare your IT team for the future

How to prepare your IT team for the future

It's a great time to get out of the day-to-day for a little while to think about what you and your team are going to accomplish next year.

How much change is too much change for end users?

How much change is too much change for end users?

We IT professionals like to think that the critical path to getting a project done is the speed at which we can convert data, back up and restore a system, or add capacity to a server. But the true limit is the speed at which your...

IT best practice: A little thank you goes a long wayThank you very much

Part of your job is to reinforce the value of the time the people from your company spend with you. That reinforcement starts with a thank you and a summary of what you learned.

New CIOs don't always have time to ease into their new role

New CIOs don't always have time to ease into their new role

You are expected to make an immediate impact as a new CIO. You do not get 100 days to address the critical IT problems that got you hired.

It's who you know and who knows you that matters

It's who you know and who knows you that matters

IT people tend to network only when they need something. You should be like your business counterparts and never stop networking.

How IT can communicate more effectively with the business

How IT can communicate more effectively with the business

You might think you are communicating clearly, but the reality is that business and IT people speak different languages.

6 ways to keep up with IT trends

6 ways to keep up with IT trends

It is difficult to make predictions, especially about the future.

How to determine what your users need vs. what they want

How to determine what your users need vs. what they want

Business people request dedicated printers, new laptops, new cell phones, MiFi devices, portable mice, and other bright shiny objects for two reasons: Good reasons and not-so-good reasons. Your job is to determine who gets what new...

Why listening to your IT users matters

Why listening to your IT users matters

Your confirmation bias may be keeping you from being effective with your business users.

What is IT's strategy for replacing laptops?

What is IT's strategy for replacing laptops?

Deciding when to replace laptops is more complicated than just waiting for them to break.

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