AI: Going from sci-fi to business value requires some groundwork

AI: Going from sci-fi to business value requires some groundwork

AI might be hot right now, but your organization is going to have to do some groundwork first if you want to deliver value to the business. AI can advance digital transformation but before you jump all in, some initial prep and...

Yin and yang: business and IT

Yin and yang: business and IT

What’s the single most important factor that drives your business? If you answered technology, you could be right one day, but business innovation could be the correct answer the next.

How is the tale of the Three Little Pigs a lesson for GDPR?

How is the tale of the Three Little Pigs a lesson for GDPR?

And what will you do when – not if – the big bad wolf comes along?

5 steps to build a business case for customer journey mapping

5 steps to build a business case for customer journey mapping

Customer journey mapping is crucial to helping your company improve the customer experience and building brand loyalty. Now to argue for it.

Sherlock Holmes – the original enterprise architect?

Sherlock Holmes – the original enterprise architect?

Sherlock Holmes had a keen ability to see minute details often overlooked by other investigators, but also possessed a unique capability to stitch together clues and apply context to arrive at the correct answers that eluded others.

Ascending the stairway to digital heaven

Ascending the stairway to digital heaven

Is your company digitally mature enough for digital transformation?

Unlike the Staples Easy Button, there’s no GDPR Forget Button

Unlike the Staples Easy Button, there’s no GDPR Forget Button

The GDPR is here to stay. What are you doing to make sure your foundational data is accurate, updated, and protected?

Game of Thrones and the customer journey

Game of Thrones and the customer journey

The theme of loyalty runs throughout this award-winning HBO show … you have bannermen swearing fealty to their lords, lords pledging loyalty to their king, families remaining loyal within themselves, and alliances between kingdoms....

Business transformation in the words of Bob Dylan

Business transformation in the words of Bob Dylan

Many may know the words of Bob Dylan in his 1964 inspirational anthem, The Times They Are-a-Changin'. If ever a song’s lyrics applied to the changes companies need to make through business transformation today, this is the one.

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