To manage GDPR data risk, pay attention to your service level agreements

To manage GDPR data risk, pay attention to your service level agreements

Your technology suppliers provide a pipe, platform or other web-based application to enable their clients to do business over the Internet. Unless the client has stipulated their security requirements, the supplier is likely to only...

Data governance moves past throwing facts together

Data governance moves past throwing facts together

Learning how to learn is becoming a critical executive skill and learning to think probabilistically will become table stakes.

Choosing a smarter metaphor for your data governance strategy

Choosing a smarter metaphor for your data governance strategy

Organizations want to be “data-driven.” The gist of which is they want people using data to make decisions. Leaders know that too many people make stuff up. And every leader has done it themselves, so it’s not as if it’s a secret...

Enterprise analytics gives responsible control over data exploration

Enterprise analytics gives responsible control over data exploration

Data becomes information through communication. We want as many smart people to have easy access to rich data. Enterprise analytics is a control for leaders to avoid indulging in 'elaborate rubbish'. For every task there is a tool...

Content analytics shows us alternative pathways to success

Content analytics shows us alternative pathways to success

Writing is evidence of thinking. We hire knowledge workers to think and then convert their thinking into action. People produce content that looks like work, based on what they think work should look like. An important part of content...

Enterprise analytics is about finding better problems

Enterprise analytics is about finding better problems

The digital part of transformation is only the technology element. Transformation happens when the enterprise mission changes. Once an organization is a certain size it becomes like a vertebrate: Everything needs to connect to the...

Good analytics governance isn't about better information

Good analytics governance isn't about better information

As organizations evolve, or try to evolve, the matter of governance inevitably comes up. Elegant delegation and decision rules come undone at the first special case that requires a variation from the norm.

For enterprise analytics, good governance isn't centralized governance

For enterprise analytics, good governance isn't centralized governance

The ease with which customer-facing business units obtain self-service analytics platforms is leading to a proliferation of analytics in the enterprise. But that proliferation of self-service analytics presents corporate IT with...

Analytics helps the enterprise find its identity

Analytics helps the enterprise find its identity

Consumerized analytics applications are everywhere, but their presence isn’t obvious. Managing this phenomenon at the executive level isn’t easy. People are always looking for the silver bullet, the single solution. It can’t all be...

Transformation is happening: Enterprise analytics helps give it shape

Transformation is happening: Enterprise analytics helps give it shape

The creative economy is an entirely different beast from the industrial economy that preceded it. The shift to the creative economy is hard enough without our continued use of mass-production-era management techniques. It’s...

Analytics provides the data, leaders negotiate the truth

Analytics provides the data, leaders negotiate the truth

Analytics, like history, is about what facts mean. At the enterprise level, analytics is a negotiation about what facts mean. We ”mine data” but we don’t ”mine facts.” We employ ”data scientists” not ”fact scientists.” The strategic...

Enterprise analytics isn't about competitive advantage

Enterprise analytics isn't about competitive advantage

Competitive advantage used to mean something. Competitive advantage is a core part of the sales pitch for analytics. But the strategic CxO is wary of buying into that. Because analytics isn't about competition

Strategic CxOs extend the boundary of inquiry

Analytics is about measurement. And measurement is about explaining. But explanation isn’t about providing an answer. Analytics is about explanation because it helps us see things with greater clarity. It means moving past the...

With analytics, strategic CxOs should avoid conventional ROI

All business leaders labor under a paradigm, and it takes a great deal of blood, sweat and tears to overturn established thinking, but analytics investments should not be judged using logic developed for evaluating manufacturing...

Strategic CxOs need analytics efforts to be difficult

Enterprise analytics is a leadership challenge. That’s because enterprise analytics isn’t about explanation; it’s about exploration.The task for CxOs on digital transformation journeys is to set enterprise analytics limits far enough...

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