Beyond the hype: Preparing for 5G (if you need it at all)

Beyond the hype: Preparing for 5G (if you need it at all)

Business leaders have been told that 5G will completely transform their business, but with all the hype, there is still a wide gap between expectation and actual experience. While the upside of 5G is great, the downside is in its...

Healthcare digital transformation: 5 predictions for 2021

Healthcare digital transformation: 5 predictions for 2021

Consumerism, telehealth, and the learnings from the pandemic will drive priorities in 2021.

Precision transformation starts with a wide-angle lens

Precision transformation starts with a wide-angle lens

These 5 steps can help you capture big-picture transformation needs and execute on the things that really matter.

Balancing innovation and optimization

Balancing innovation and optimization

How online trading platform Robinhood dealt with hyper-growth, Kubernetes, and getting the goals right

Strike a balance: Ensuring secure remote work without hindering productivity

Strike a balance: Ensuring secure remote work without hindering productivity

The expanded remote workforce requires a balanced, secure approach to accessing data, apps, and systems.

Want to boost customer loyalty in this era of uncertainty? Start with your service teams

Want to boost customer loyalty in this era of uncertainty? Start with your service teams

The right technology investments are more critical than ever in helping agents deliver exceptional customer service.

Is AI really the answer?

Is AI really the answer?

When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence.

Healthcare CIOs must act boldly with technology partnerships

Healthcare CIOs must act boldly with technology partnerships

The health system’s response to the pandemic offers a clue to the bold idea that technology can enable healthcare delivery organizations to provide safe and cost-effective care.

A replatforming journey in four acts

A replatforming journey in four acts

Lessons learned from moving a monolithic legacy system (as well as culture and process) to the cloud

Savvy enterprises can mimic success of cognitive AI in healthcare

Savvy enterprises can mimic success of cognitive AI in healthcare

Cognitive technologies are being deployed to solve the world’s biggest challenges. AI-based bots are working side-by-side with humans to increase quality and efficiency. Here’s how enterprises can put cognitive AI to work in their...

Consumer-targeted phishing and fraud are rising in time for a COVID holiday season

Consumer-targeted phishing and fraud are rising in time for a COVID holiday season

A most unusual e-commerce season puts pressure on retail CISOs to protect customers from cyberattacks

3 ways for CIOs to improve their positioning with AI

3 ways for CIOs to improve their positioning with AI

Artificial intelligence is changing the pace at which CIOs can achieve an enviable position on their leadership teams

Hospitals need to practice their security hygiene just like handwashing

Hospitals need to practice their security hygiene just like handwashing

Amid heightened cyber-threats, healthcare providers should reinforce four fundamental security routines

The future of work: 'EX' is the new CX

The future of work: 'EX' is the new CX

In the ‘work-from-anywhere’ world, business leaders will have to become more thoughtful about employee engagement, productivity and satisfaction

Enabling productivity and scale through improved enterprise knowledge management

Enabling productivity and scale through improved enterprise knowledge management

Knowledge workers will increasingly power the economy, but 19% of their time is spent looking for information. The pace of business demands that knowledge workers need access to trusted information, at the right time, through the...

When #WorkFromWork is the only way

When #WorkFromWork is the only way

For businesses where remote work isn’t an option, the focus is on creating and refining their own digital-transformation-in-place technologies

Big tech’s big play on telehealth and digital ‘front doors’

Big tech’s big play on telehealth and digital ‘front doors’

The pandemic has accelerated the adoption of virtual care models using telehealth technologies provided by specialized firms. Now big tech seems to be getting into the act.

4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

You can’t put mission-critical modernization projects on hold. Here’s how to work through the disruption.

5 lessons when creating a ‘customer zero’ program

5 lessons when creating a ‘customer zero’ program

Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.

AI-first or nothing

AI-first or nothing

5 steps to AI transformation and survival

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