We can't afford quality!

We can't afford quality!

High-quality work is expensive, but you only pay for it once. Low-quality work is unaffordable, because your organization will pay the price forever.

10/21/16

High crimes and misdemeanors of CIOs

High crimes and misdemeanors of CIOs

High crimes and misdemeanors are grounds for impeachment of a president. What are impeachable offenses for a CIO? Aside from losing data, providing poor service to users is one of the worst crimes a CIO can commit. Is your IT...

10/17/16

What is the biggest threat to internal IT departments?

What is the biggest threat to internal IT departments?

Wild-west management styles result in low value IT services. Implementing a poor man's ITIL, a PSA system, service catalogs and a service-level agreement can help.

10/03/16

Managing line-of-business projects

Managing line-of-business projects

How can you distinguish between a green CIO and a seasoned one? Are you an LOB expert or newby?

09/21/16

The ACA and the death of medical privacy

The ACA and the death of medical privacy

When you sign a release, exactly who is authorized to see your medical records? How has the ACA made matters worse?

08/02/16

Who should manage IT?

Who should manage IT?

What are some IT management models and how do they compare? Does it make a difference if IT is overseen by the CEO, CFO, COO or other executive?

07/28/16

Is management a legitimate primary skill?

Is management a legitimate primary skill?

Who on earth would give any credence to a 24-year-old management consultant? And is management even a real skill?

07/15/16

How to assemble a winning ERP team

How to assemble a winning ERP team

Temperamental soloists, control freaks, hijackers and empire builders can wreck your ERP project. Tips for developing and maintaining your ERP vision.

06/20/16

How to survive a management audit

How to survive a management audit

How would you fare if auditors walked in the door tomorrow morning and started scrutinizing all your processes, policies and procedures? Here are descriptions of several types of audits and four tips for making your management audit...

06/10/16

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