All change isn’t the same

All change isn’t the same

Change is change, right? Not exactly. The interaction of speed and predictability make your leadership role more important than ever. Read on to find out how change is changing and how you can help your team flourish in its face.

Building your corporate culture: more like a culinary art than a science?

Building your corporate culture: more like a culinary art than a science?

It would be great if building and sustaining a great corporate culture was a simple equation. Then we could get on with doing the “real work” of serving clients and providing solutions. It doesn’t work that way. Creating your culture...

Winning, losing and how you approach change

Winning, losing and how you approach change

Jack Welch was the rock star CEO of the 1990s, but are his ideas about change still relevant today? We’ve moved beyond simply adapting to change as it shows up. Find out how the approach successful leaders take with change has changed....

How my car dealer changed my perspective on technology and the customer experience

How my car dealer changed my perspective on technology and the customer experience

Customer-facing applications and solutions generate lots of attention in the DCX discussion. But technology plays a role in even the most analog customer experiences. Find out why you should replace DCX with CXD.

Leadership truths for an uncertain future

Will “uncertainty” be the Word of the Year in 2019? It might be for organizations even if it doesn’t make the list for everyone. Find out why and what you can do to succeed if uncertainty is the new certain.

A front-row seat to transforming the future

A front-row seat to transforming the future

“Data is the new oil.” It's a catchy phrase, but what does it mean to you and your business? Digital experts from Globant, Autodesk, Microsoft and Google share ideas about how data and AI are poised to transform the world.

Proving your value in digital transformation’s third wave

Digital transformation isn’t new. It has been going on for at least 40 years. We are, however, firmly in the middle of digital’s third wave, and it is completely different from what came before. Hear from experts involved in the CX...

Is your culture the final key to successful digital transformation?

Is your culture the final key to successful digital transformation?

The missing piece to successful digital transformation might not have anything to do with technology. Find out why one passage from Alibaba’s Jack Ma could be the key to creating and sustaining an organization that helps you succeed.

From service provider to strategic partner: the journey continues

From service provider to strategic partner: the journey continues

The push for IT leaders and departments to elevate and transform their role into a true business partner has been going on for several years. We’re not there yet, but we can move closer. Here’s how.

Why design thinking hasn’t saved your digital transformation – yet

Why design thinking hasn’t saved your digital transformation – yet

Design thinking has been heralded by many as the key to making digital transformation more customer-focused and effective. Anecdotal evidence suggests that isn’t happening, however. Hear from experts involved in helping global...

Transformation is the goal. Digital is the tool

Transformation is the goal. Digital is the tool

Digital transformation continues to be a priority for CIOs and organizations. But, maybe we are focusing on the wrong thing. Isn’t it time that leaders focused more on transformation to achieve business results rather than...

Why would Goliath buy a coyote?

Why would Goliath buy a coyote?

Do you have the strategic competence to contribute to a multi-billion-dollar merger? Are you and your team nimble enough to contribute to integrating a new business into your portfolio? Find out as you learn lessons from Walmart’s...

Have you been thinking?

Have you been thinking?

How much of your time is devoted to thinking about and planning for the future? Whatever your answer might be, it probably isn’t enough. Let’s change that.

Load More