At Ingram Micro, digital change starts with the customer journey

At Ingram Micro, digital change starts with the customer journey

The technology distributor’s entire digital transformation is “geared toward creating a single pane of glass for the lifecycle of customer engagement,” says CDO Sanjib Sahoo. His recipe for success includes establishing the right...

New US CIO appointments, October 2021

New US CIO appointments, October 2021

Congratulations to these “movers and shakers” recently hired or promoted into a new chief information officer role.

Developing a digital culture at U. S. Steel

Developing a digital culture at U. S. Steel

At one of the world’s largest steel companies, digital success springs from solid business cases, a culture of innovation, and diligent change management, says CIO Steve Bugajski.

How Johnson Controls is going ‘digital to the core’

How Johnson Controls is going ‘digital to the core’

As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.

How Carrier IT built a new culture (during a spinoff and a pandemic)

How Carrier IT built a new culture (during a spinoff and a pandemic)

CIO Joe Schulz and the digital team seized the once-in-a-lifetime opportunity to create a metrics-based, customer-focused culture for IT.

CVS Health puts customers at the center in product management shift

CVS Health puts customers at the center in product management shift

CIO Roshan Navagamuwa explains how a software engineering culture and four-layer architecture are helping $268B CVS Health become the world’s leading health solutions company.

Keysight Technologies CIO: Tech companies need to modernize IT too

Keysight Technologies CIO: Tech companies need to modernize IT too

The architecture is composable and processes are agile at the electronics manufacturer, but for Dan Krantz and team, a ‘growth mindset’ is just as important.

Unilever CIO: Digital literacy is the most important new capability to develop

Unilever CIO: Digital literacy is the most important new capability to develop

Unilever North America CIO Alessandro Ventura has created a digital literacy curriculum to drive tech innovation.

Casey's General Stores IT delivers business outcomes in product management shift

Casey's General Stores IT delivers business outcomes in product management shift

CIO Adrian Butler has adopted a product management model to enhance the guest and team member experience at Casey’s 2,300 stores.

Digital acceleration at Stanley Black & Decker places data at the center

Digital acceleration at Stanley Black & Decker places data at the center

CIO Rhonda Gass explains how a cloud data platform, technology business management framework, and agile architecture are keys to the $14B global company’s digital transformation.

How Inspire Brands IT serves up innovation at scale

How Inspire Brands IT serves up innovation at scale

CIO Raghu Sagi and his team are creating a multitenant architecture to improve customer experiences and worker productivity across seven restaurant brands.

How Stryker IT shifted to a global operating model

How Stryker IT shifted to a global operating model

CIO Alan Douville and his team have made major changes that enable IT to support the $14 billion medical device company’s operations in over 100 countries.

CNO Financial CIO: For real change, let your team define your IT culture

CNO Financial CIO: For real change, let your team define your IT culture

Mike Mead, CIO of CNO Financial, realized that before his organization could step up to deliver everything its changing business needed, he and his team would have to reinvent the culture.

4 tips for launching a successful data strategy

4 tips for launching a successful data strategy

Becoming a data-driven company isn't as simple as amassing loads of data. If it were, more companies would already be reaping the rewards. Here, four CIOs offer their experience and advice on getting started turning data into business...

How Brunswick IT enables digital business

How Brunswick IT enables digital business

CIO Mike Adams shares how the company has designed its digital and data platforms to put the customer at the center of its products, services, and digital ecosystem, underpinned by enterprise architecture.

IT execs join forces, pledging to promote diversity in technology

IT execs join forces, pledging to promote diversity in technology

CIOs committed to creating more career opportunities in IT for underrepresented communities are asking 5,000 of their peers to join an organized effort to drive meaningful change.

How Skyworks embraced self-service IT

How Skyworks embraced self-service IT

CIO Satya Jayadev and his team are democratizing technology and creating a self-service model to empower business users.

Inside Blue Shield of California's IT operating model overhaul

Inside Blue Shield of California's IT operating model overhaul

For CIO Lisa Davis, the transformation to a product-focused operating model is key to realizing the health plan provider's digital health vision.

How technology creates an ecosystem of learning at Walden University

How technology creates an ecosystem of learning at Walden University

Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success.

How one CIO (and hockey coach) turns players into leaders

How one CIO (and hockey coach) turns players into leaders

Veteran CIO Tyler Best provides his team with accountability, board exposure, and continual feedback to turn them into tomorrow’s IT leaders.

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