The Digital CIO
Zeus Kerravala is the founder and principal analyst with ZK Research, and provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice. Kerravala provides research and advice to end-user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers.
Makino leverages SD-WAN to fuel its digital transformation efforts
With MPLS and VPN no longer sufficient to synchronize and transfer data, Makino turned to an SD-WAN solution from Aryaka. The improvement was like night and day.
Why customer service needs artificial intelligence
Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers.
Why CIOs should care about the evolution of collaboration technology
At Cisco's latest Collaboration Summit, the company provided a view into how different collaboration technology is today and where it’s going.
The most interesting things from Nvidia's GPU Technology Conference
At Nvidia's GTC, CEO Jensen Huang made several announcements, including NVSwitch, DGX-2 Server, and increased memory for Tesla V100 GPU.
MLB hits home run by shifting its communications to a private cloud
Major League Baseball implements Mitel-based private cloud to deliver consistent leaguewide communications.
Digital transformation starts with shifting the contact center to the cloud
Five9's CXSummit highlights how shifting the contact center to the cloud can lead to digital success.
Hospital collaborative makes advances in AI-based healthcare
Artificial intelligence and machine learning can speed up healthcare research, but data scientists need turnkey tools such as NVIDIA DGX Station to be more efficient.
MSC Cruises digitizes the passenger experience
Leveraging networking technology from HPE and Aruba, MSC Cruises has modernized the cruise ship experience.
How CIOs can relieve the tension between security and network operations
If businesses are to become agile, dynamic organizations, the tension between the security and network teams must go away. A security delivery platform can help.
CIOs need to focus on customer experience now
Customer experience was expected to be the top brand differentiator by 2020. A recent survey by Five9 shows it already is the top factor.
5 use cases for AI in the workplace
Cisco demonstrated how artificial intelligence can be used to improve company meetings.
CIOs pay attention: VR and AR are about to disrupt your industry
Nvidia’s Holodeck shows how virtual and augmented reality can improve collaboration and speed up business decisions. Companies must get on board or be left behind.
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