3 considerations when implementing a service desk

3 considerations when implementing a service desk

How to redefine employee experiences that drive operational efficiencies.

06/14/18

The starting line to the pursuit of digital transformation

The starting line to the pursuit of digital transformation

By leveraging next-level IT service management technology, CIOs have the opportunity to begin their journey toward digital transformation in familiar territory.

05/14/18

Your employee is as important as your customer

Your employee is as important as your customer

Treating employees like customers with employee service management.

03/27/18

Service management – more than just IT

Service management – more than just IT

The list of tasks that service management can address in every department in the enterprise is almost endless.

02/06/18

The service desk of our times

The service desk of our times

The evolution of intelligent service management, and why AI has brought enterprises to the cusp of the next transformation.

01/09/18

Smarts from within: 3 reasons to embrace machine learning

Smarts from within: 3 reasons to embrace machine learning

Why investing in machine learning technology and AI capabilities makes sense to drive smarter and more automated enterprise service management.

11/28/17

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