Application proliferation – the lurking crisis

Application proliferation – the lurking crisis

There are literally thousands of SaaS applications that can be used to manage almost every aspect of a company’s internal operations. On a bad day it may seem as if your company has purchased all of them! Here are some tips on how IT...

Information technology – what is it good for?

Information technology – what is it good for?

Technology fads come and go over time but the fundamental business benefits that IT can deliver remain the same. Any technology initiative that can produce dramatic improvements in process automation, data democratization or ease of...

5-stage self-help program for confronting talent debt within your organization

5-stage self-help program for confronting talent debt within your organization

IT leaders bemoan the technical debt afflicting their core systems but rarely confront the talent debt afflicting their workforce. This self-help program enables leaders to accelerate the transition from denial to action in dealing...

How to establish a security culture within IT

How to establish a security culture within IT

It’s impossible to establish a security culture within a modern enterprise if it doesn’t already exist within IT. IT organizations should have pervasive and conspicuous security cultures that can serve as examples to all other parts...

Minimizing the distance between IT and your company’s paying customers

Minimizing the distance between IT and your company’s paying customers

Most IT organizations receive feedback from their company’s paying customers through functional teams that each possess a unique perspective regarding true customer needs. Establishing communication channels that promote more direct...

Managing enterprise application architectures in 2020: the game has changed!

Managing enterprise application architectures in 2020: the game has changed!

Enterprise architecture teams that attempt to rationalize and standardize employee engagement applications do so at their own peril. Their recommendations will likely be ignored and their roles as champions of technology innovation...

The new CIO playbook (psst…this works well for other IT leadership jobs, too)

The new CIO playbook (psst…this works well for other IT leadership jobs, too)

Newly appointed CIOs have a limited window of opportunity to establish the credibility and relationships they need to implement their change agendas. This playbook may not guarantee success, but it can go a long way towards reducing...

Managing your innovation pipeline

Managing your innovation pipeline

Successful innovation in a commercial enterprise is a matchmaking exercise that establishes a long-term marriage between a business opportunity and a new or emerging technology.

What job security lessons can CIOs learn from the NFL?

What job security lessons can CIOs learn from the NFL?

The on-the-job management challenges confronting CIOs and NFL coaches are very similar. Their average job tenures are similar as well. CIOs seeking to improve their personal job security might be well-advised to spend a little more...

Secrets of managing really talented people

Secrets of managing really talented people

It’s the responsibility of senior leaders to ensure that talented individuals consciously acknowledge the scalability dilemma they are facing as a first step in turning them into true team managers.

Misery loves company: the chronic end-user problems that undermine IT credibility

Misery loves company: the chronic end-user problems that undermine IT credibility

IT credibility is not simply based upon IT’s ability to implement new technologies or support major business initiatives. Keeping end users productive on a day-in, day-out basis is equally if not more important in establishing IT’s...

Launching strategic IT initiatives: A negotiation exercise between IT and its business partners

Launching strategic IT initiatives: A negotiation exercise between IT and its business partners

To successfully overcome the many execution hurtles, it’s essential that business and IT executives leading major initiatives are fully aligned at the outset of any campaign.

IT predictions: here’s what won’t be happening in 2018

IT predictions: here’s what won’t be happening in 2018

Nine things that will NOT be happening in information technology this year, for better or for worse.

Managing your career: knowing when it’s time to move on

Managing your career: knowing when it’s time to move on

Experience has shown that commercial enterprises have no problem parting ways with employees whose skills and experience are no longer relevant to their firm’s needs. Professionals should be equally cold and calculating.

Future of the corporate data center: what if we are all wrong?

Future of the corporate data center: what if we are all wrong?

There is a widespread belief, verging upon a theological conviction, that corporate data centers are a thing of the past. Industry prognosticators and practitioners have convinced themselves that cloud computing is an inexorable force...

Measuring IT business value: let’s get over the puppy dog syndrome

Measuring IT business value: let’s get over the puppy dog syndrome

There is no one magic formula for measuring the business value that IT delivers, and many attempts to do so can actually backfire.

Taming the Tower of Babel: A radical idea for coping with collaboration tool overload

Taming the Tower of Babel: A radical idea for coping with collaboration tool overload

Seven-time CIO Mark Settle shares a creative approach to managing numerous collaboration tools — which should ultimately optimize employee productivity.

What do they really want? Decoding IT demand signals from your business

What do they really want? Decoding IT demand signals from your business

Every leader of a large IT organization manages two very different types of business. Okta CIO Mark Settle discusses the varying clientele, and what success (and failure!) looks like for both sides of the business.

How IT leaders can stop the blame game

How IT leaders can stop the blame game

An intervention strategy for IT organizations that are constantly blaming others for their performance failures

Don’t be victimized by technology innovation -- turn it into a team sport!

Don’t be victimized by technology innovation -- turn it into a team sport!

Seven-time CIO Mark Settle shares advice for encouraging innovation in IT -- and how to avoid stifling it.

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