Busting IT bureaucracy: minimum viable processes in IT management

Busting IT bureaucracy: minimum viable processes in IT management

IT processes should adhere to the Goldilocks principle: not too complicated, not too simple, but just right!

Relationship advice for overworked and underloved IT leaders

Relationship advice for overworked and underloved IT leaders

An IT leader’s on-the-job life expectancy depends directly on the relationships he or she forms with business executives. This article shares relationship advice for overworked IT leaders who are seeking some love, or at least some...

IT management: two parts art, one part science

IT management: two parts art, one part science

It’s relatively easy to get the "science" of IT down. The real trick to becoming a successful IT leader is to master the "art" of the job. This is the first in a series of articles highlighting key takeaways from Mark's recently...

The world turned upside down: Conventional IT is rapidly becoming shadow IT

The world turned upside down: Conventional IT is rapidly becoming shadow IT

In a cruel twist of irony, the IT leaders who were once so highly critical of ‘shadow IT’ groups are now leading out-of-sight, out-of-mind IT organizations that are gradually slipping into the shadows of the day-to-day business of...

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