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Winning in the Age of the Connected Customer
By Ray Grady
Opinions expressed by ICN authors are their own.
IT budget advice for midmarket organizations
Factors your midsize business needs to consider when budgeting for major technology initiatives and projects.
Embracing emerging practices like UX design in B2B
The willingness to embrace emerging practices separates winners and losers in B2B commerce. But bringing UX design into the B2B space isn’t that simple. To make emerging practices like UX design work for your brand, you need to...
How intelligence is transforming B2B commerce
Change is once again coming to commerce and it’s being powered by intelligence. Through the strategic use of advanced intelligence technologies, B2B businesses can now supercharge commerce experiences, making them more powerful and...
How millennials are changing B2B commerce
Millennials’ technology habits are accelerating the adoption of digital commerce.
Why purpose-built beats custom-built for commerce applications
When considering whether to buy or build your enterprise's next commerce platform.
The battle between ERP and CRM for B2B commerce
Change can be intimidating, and ERP loyalists must either adapt or risk losing market share.
How digital is fueling a more dynamic B2B commerce world
Digital commerce is a must for any brand operating in today’s B2B marketplace. But SaaS technology is the new prerequisite for growth.
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