CIO Blogs
Must-read commentary from expert contributors
CIO Carissa Rollins reimagines Illumina IT for business impact
The biotech company’s IT chief sees the capabilities management model as key to expanding Illumina’s business focus from research and manufacturing to clinical-based genomic health.
10 tips for running a world-class innovation contest
Addressing key steps to structure an annual innovation contest, based on culture and core values, that strengthens best practices.
Sanjib Sahoo on the CIO as chief value officer
The CDO of Ingram Micro discusses the importance of taking accountability, having a bias for action, and communicating with compassion as the keys to being a successful IT leader today.
CIO and CTO Art Hu on incubating a new business inside Lenovo
With Lenovo expanding its focus to software solutions, Art Hu kept his CIO role at the $70 billion business while also becoming CTO of its new $5 billion ‘startup.’
Are product managers chief executives of their product? It depends.
Two ways PMs are like CEOs — and one way they aren’t.
Veteran CIOs on leading IT today
Mike Goodwin, DiAnna Thimjon, and Woody Groton discuss how leadership practices and philosophies gained from their military experience have continued to serve them well in their civilian careers.
New US CIO appointments, November 2022
Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role.
Leadership playbook: Michelle McKenna’s winning formula for CIOs
The former NFL CIO discusses how she game-plans for success. It all starts with strong self-awareness and a keen understanding of what it takes to put together a championship team.
Shut the front door: Preventing phishing attacks
Taking a multi-tiered approach to rethinking the identity of your employees, partners, and customers is a good place to start.
Research reveals how to shift customer service from a cost center to a growth driver engine; Service set to unite customer experiences
The new role of customer service connects the dots in end-to-end customer journeys.
The data flywheel: A better way to think about your data strategy
Mobilizing data strategy is analogous to getting a flywheel spinning: it takes tremendous effort to get the wheel moving, but its momentum is largely self-sustaining.
3 ways to deter phishing attacks in 2023
Phishing plays on human emotions. But awareness, recognition, training and tech can blunt the most sophisticated attacks.
Reimagining the new future of work: The CXO’s transformation conundrum
Designing the new blueprint for work to balance AI/automation, hybrid models, and new behaviors and expectations.
What is the CIO’s role today? Redefining transformational IT leadership
With software and data at the heart of our businesses, once again it is time to address the evolution of this ever-changing role. Here is one humble executive recruiter’s take.
Aflac’s Rich Gilbert on the 7 Cs of top IT leaders
The chief transformation officer and head of individual benefits discusses the qualities and priorities that enable the best leaders to drive significant business value — even through crisis.
7 ways to foster IT innovation
Building a culture of innovation doesn't happen by chance. It requires planning, commitment, and leadership effort. Here are seven tips on how to enhance your group's innovative spirit and its ability to gain an IT advantage.
CIO Guy Hadari on the management skills that set IT leaders apart
After rising through technology, most first-time CIOs are not prepared for management responsibilities. Having made the journey from technologist to enterprise CIO, Biogen’s Hadari knows how to spot management skills on his senior team.
CIO Sabina Ewing on leading intentionally
The Abbott IT chief discusses how she has built a high-performance IT culture primed to foster digital enablement for years to come.
Why companies need organizational digital agility (ODA)
After studying 132 CIOs for his doctoral dissertation, John Hill, CDIO of MSC Industrial Supply, discovered that for digital initiatives to succeed, organizations change behaviors, not just processes.
Limitations of automation orchestrators and the rise of automation optimization
Process automation management and optimization is burdensome, but automation optimization solutions are bridging the gap.
CIO Ralph Loura on empathetic leadership that delivers results
The CIO of Lumentum has transformed a wide range of companies with a people-centric approach to leadership that emphasizes humility and transparency — and getting things done.
How democratized technology is redefining the CIO landscape
Forged in speed and agility, low-code/no-code and other user-generated developments are disrupting the CIO role and redefining ways for large and small businesses to search for talent.
USPTO takes human-first approach to AI innovation
As one of the oldest government agencies, the US Patent and Trademark Office takes the ‘for the people, by the people’ credo seriously in its day-to-day work, including AI and machine learning development.
CIO Shannon Gath on building IT value from day one
The Teradyne CIO believes a stakeholder-centric IT organization, an effective governance model, and a team willing to ask the right questions are the keys to IT value.
Oshkosh puts digital solutions into overdrive
Global CDIO Anupam Khare’s targeted forays into AI and predictive analytics are fueling continued growth and paving new roads to success for the manufacturer of specialty vehicles.
Healthcare interoperability and industry cloud: What to look for
Decision makers have many choices on the healthcare cloud offering. Here are some of the differentiators for healthcare.
Discover CIO Amir Arooni on shifting to product-based IT delivery
The financial services IT chief is giving the digital bank a competitive edge by empowering IT with a product-based mindset and a commitment to ‘extreme automation.’
The quick guide to secrets management in the enterprise
It pays to centralize management of the tools, methods, and credentials used to access apps, services, and all other parts of the IT ecosystem.
CIO Kristie Grinnell on creating a culture of transformation
DXC’s Kristie Grinnell has a track record of balancing emotional intelligence and hard business results. Here’s how she puts high EQ to work in cultivating a growth mindset for her teams.
Managing the whole lifecycle for human and machine authentication
Beyond FIDO and device authentication…
Jacobs revamps its IT operating model to accelerate business
To support the global professional services firm’s new business strategy, CDIO Madhuri Andrews conceptualized three modes of IT: customer transformation, global talent, and integrated global IT operations.
Digital twins are primed to revolutionize the infrastructure industry
How innovation, efficiency and intelligence across the infrastructure ecosystem is finding a kindred spirit in digital twins.
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8 strategic imperatives for SAP transformation success
Organizations undertaking business transformations centered on SAP would be wise to take an integrated approach to their sourcing strategy and partnerships. Here’s how to get it right.
Shifting from keeping the lights on to turning on new lights
How a Service Quality Index can simplify operational excellence and create breathing room for innovation
Legendary CIO Larry Quinlan on lifting as you climb the ladder
The former global CIO at Deloitte — and CIO Hall of Fame member — explains the importance of lifting up colleagues on your way to a leadership role and how to bring new ideas to fruition against the odds.
What CEOs really need from today’s CIOs
In the data economy, corporations need CIOs who can get out of delivery and into redesigning their businesses for the future.
Applied Energy Services doubles down on data quality
AES digital chief Alejandro Reyes turns up the heat on data analytics and AI as customers and commercial clients take a more proactive approach to responsible energy usage and sustainability.
Q&A: Empowering agile beyond IT at Fannie Mae
CIO Ramon Richards and his team have matured the mortgage financer’s agile processes and CI/CD practices — extending the agile approach across the organization at large.
The experience economy, the ecosystem mandate, and why API design may be the key to competitive advantage
As the experience economy and API economy collide, enterprise leaders must take a proactive approach and embrace a little-known but deeply rooted technical discipline.
Data tokenization: A new way of data masking
Replacing sensitive data with tokenization technologies offers numerous security and compliance advantages for enterprises.
5 vendor sales negotiation tactics — and how to counter them
Far too many IT executives are ill-prepared for the sophistication of messaging and tactics vendors bring to the negotiation table. Here’s what you should know and how you can push back.
IT legend Charlie Feld on the CIO as chief integration officer
The influential IT executive lends advice to digital leaders in an age where businesses are either going to transform or disappear.
How CIOs can unite sustainability and technology
Delivering on the promise of sustainability will require CIOs to work in close collaboration with other executives to identify the technologies that will help their company achieve its ESG goals.
Data supply-chain transformation: Aligning to win
Understanding organizational change levers can help uncover opportunities for improving data-driven decision-making – and business outcomes.
Tips for CIOs in the digital age
Here are the 4 steps to altering your approach as a CIO for healthcare digital transformation.
The great divide: Separating operations and innovation
An organizational change that could make or break your digital transformation
Is your data supply chain a liability?
Data is the key raw material for analytics and decision-making. A strong data supply chain will improve business outcomes.
Healthcare AI in a year: 3 trends to watch
No-code tools and growing utility of text point to growing AI sophistication, but security concerns remain.