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Adopting hyperscale cloud can position your organization to react faster to the next “new normal.” Experts agree that a cloud-native application architecture can deliver benefits across the entire business. At the U.S. Patent & Trademark Office, CIO Jamie Holcombe is proving that an agile and innovative mindset, as well as individual accountability, can deliver new tricks for one of the country's oldest federal agencies. IT and security teams need to shore up this most basic form of access to guard against new and ever-evolving security risks. The banking executive explains how thinking differently about growing talent keeps his organization future-ready. CIDO Mike Clifton explains how, in addition to managing the IT core, he and his teams are enabling the company’s go-to-market strategy, accelerating its digital roadmap, and using AI and ML to transform customer experiences. Brand equity and reputation are everything, and CIOs need to make sure their organization is in the best position to deliver. Shifting to a product operating model is a major cultural and operational change – but it’s worth the effort. The digitally enhanced world of tomorrow will bring significant challenges and opportunities. Here are five key implications IT leaders must consider. AI-based tools can gather and process candidate data to speed up and streamline candidate sourcing, screening, diversity, and other HR functions. The healthcare executive explains why and how CIOs need to change the narrative around the business value of technology Increased use of AI can drive efficiencies and reduce costs in compliance management. Here's what that means for CIOs in highly regulated industries. Aligning service innovation, agent capabilities, and customer expectations provides a transformative opportunity to foster loyalty and drive business growth. Alt data offers enterprises the opportunity to gain competitive advantage, but the costs of integrating it into business workflows may be more than you think. Because everything DXC was doing operationally involved technology, DXC’s CEO saw then-CIO Chris Drumgoole as the perfect candidate for the COO position. If it’s innovation you’re after, look beyond the brand names. Chances are, they’re not as innovative as you may think. The business executive, technologist, and former champion debater explains why you should go where the data takes you and how to avoid getting too invested in your ideas. By positioning IT at the center as a solutions hub where business units are data owners, Dow's IT organization can respond more quickly to deliver business and customer value. If you, your leadership, or your team has been unsure of how to define and roll out a hybrid work environment, you too have experienced the Great Hybrid Confusion. Here are some tips that may be of help. With the pandemic as a burning platform, CITO Diane Comer identified and developed a set of competencies that would enable her team to “lean in” and act quickly for future success. Businesses reasserting outdated development principles are undoing not only the promised product benefits of Agile, but also its human-centric principles. It’s time to recommit. Learn how business-driven CIOs are updating their leadership playbooks for the future of work. The former chief digital and technology officer of JetBlue discusses his new private equity operating partner role, and why PE firms are increasingly bringing CIOs into their firms and portfolio businesses. Process automation brings much-needed efficiencies, but enterprise DNA is essential for the long-term strategy, ensuring business resiliency and innovation. The ability to provide transparent, data-driven insights and measure progress toward objectives makes the CIO critical to the success of any ESG strategy. A variety of technologies are coming together to fast-track supply chain digitization and other innovations. IT and security teams must stay more vigilant than ever to protect against threats from both from the hacker community and government-backed organizations. Assessing the threat landscape and putting a plan in place can help you build operational resiliency against geopolitical and other potentially disruptive events. CIO Irvin Bishop says the new model ensures that the company either wins, learns, or fails fast on its digital investments – but never loses. A lack of both quality data and automated processes continue to shackle transformation efforts at many organizations. At the ViVE 2022 health IT conference, CIOs had plenty to talk about as the industry transforms As more organizations move to cloud solutions, CIOs need to rethink how they monitor for vulnerabilities and adopt more modern security postures. To gain first-mover advantage, optimize your talent strategy with last-mile training on the skills of mass disruption, says Will Markow, vice president of applied research and talent at Emsi Burning Glass. To enable the global high-tech company’s business transformation, CIO Praveen Jonnala and the IT team asked themselves, ‘Who do we want to be?’ The result is a reimagined IT organization with empathy and humility at the core. IT thought leadership increases the value of IT to the organization, enhances the reputation of the CIO and other IT executives, and helps IT get a seat at the business strategy table. Here’s how to get there. A critical need to hire more software engineers was an opportunity to increase the diversity of our teams. But the pool of applicants showed the depth of the challenge. Establishing and sustaining a positive IT culture is more of a journey than a quick jump and begins with trust, empathy, and humility. Carriers are ushering in the end of perhaps the most widely used technology of the past 20 years, which presents some unforeseen challenges for businesses. IT needs women more than ever. Here are six actions CIOs can take to foster an inclusive culture that attracts and retains women. The technology executive explains how to create a differentiated employee experience to drive 21st century business results. Follow these three steps to develop and mobilize a data governance program that can fuel enterprise-wide transformation. Who says a zebra can’t change its stripes? CIO Deepak Kaul explains how a hub and spoke data model, along with cloud-based ERP and infrastructure, are at the heart of Zebra’s changing business model. Renowned futurist Bob Johansen discusses the innovative value of strategic foresight and how to prepare for the “flexible, shape-shifting office of super minds.” Building long-lasting loyalty with your security teams is more challenging than ever; here’s how to respond. Lack of visibility into what you have can stand in the way of cloud migration. No garden-variety ‘over budget and behind schedule’ project failures here. We’re talking spectacular failures that disrupt supply chains, delay the reporting of financials, and blow up the careers of seemingly competent executives. These best practices will enable engineers and their internal stakeholders to create closer connections to customers. Integrating communications and collaboration capabilities across the business is critical as workplace dynamics shift. Make sure you frame the tech discussion around customer and employee experiences. Attacks on open source software are increasing, which requires more scrutiny of development practices and processes
When it comes to realizing the benefits of digital automation, maturity matters. Here's what CIOs need to know to assess and advance their automation efforts.