CIO Blogs
Must-read commentary from expert contributors
6 ways to bridge the customer-engineer gap
These best practices will enable engineers and their internal stakeholders to create closer connections to customers.
As attention turns to UCaaS and CCaaS, focus on the unified experiences of people
Integrating communications and collaboration capabilities across the business is critical as workplace dynamics shift. Make sure you frame the tech discussion around customer and employee experiences.
How the Log4j Grinch stole Christmas (with apologies to Dr. Seuss)
Attacks on open source software are increasing, which requires more scrutiny of development practices and processes
4 ways to mature your digital automation strategy
When it comes to realizing the benefits of digital automation, maturity matters. Here's what CIOs need to know to assess and advance their automation efforts.
A platform model drives digital innovation at Zoetis
As CIDO of the global $6.7B animal health business, Wafaa Mamilli’s job is to find new areas of revenue generation.
Baker Hughes CIO Jen Hartsock on balancing speed and perfection
The digital technology leader discusses the importance of vulnerability in leadership and what it takes to attract, develop, and retain awesome talent.
Key challenges with iPaaS and how to resolve them
More businesses are eyeing Integration Platform-as-a-Service models to standardize data integration capabilities and unlock new insights.
10 CIO resolutions for 2022
Is advancing your career on your personal to-do list for the new year? Let these ideas be your guide.
FedEx EVP/CIO Ken Spangler on enterprise agility as an enabler for innovation
The FedEx business leader shares why the strategic operating principles of competing collectively, operating collaboratively, and innovating digitally matter more than ever.
CIO as business partner: 4 prerequisites IT leaders must master
IT leaders wanting to be seen and treated as an equal business partner and be included in the organization’s strategic vision, objectives, values, and decisions must first exhibit these four key business and communication attributes.
Digital product factories enable a new business model at Toyota Financial Services
Chief innovation and digital officer Vipin Gupta and his team turned transformation logic upside down to create a mobility-finance-as-a-service platform that TFS now offers as a white label service to other mobility companies.
Healthcare leaders: Don't let telehealth be a pitfall
Virtual healthcare has proven its value – now, it’s time to expand and improve upon that foundation.
5 essential guard rails for keeping ML models on track
As machine learning makes more use of deep neural networks, businesses are increasingly dependent on a technology that experts don’t fully understand. Guard rails are required to ensure safe and predictable operating environments.
Centene CIO Mark Brooks on building IT’s business relevance
The healthcare executive explains what it takes for IT leaders to get and keep their seat at the leadership table and how to cultivate a mission-driven technology team.
Getting (and keeping) NLP models safely in production
Here are a few considerations to keep in mind to make sure your AI investments actually see the light of day.
Advantage Solutions CIO: We want to leapfrog our legacy culture
CIO Deanna Steele shares how she and her team strike a balance between the operation of legacy systems and implementation of new solutions that drive business strategy at Advantage Solutions.
3 steps to better data center risk management
Data centers remain critical in the modern enterprise. Here's what you can do to identify and mitigate risks in data center operations.
5 questions with Cardinal Health SVP Michelle Greene
No stranger to pressure and disruption, the healthcare IT leader discusses the skills and habits that enable great leaders to shine in challenging times.
Looking back to look ahead: Anticipating the cybersecurity landscape in 2022
Reviewing the challenges that CISOs had to address in 2021 can help us better plan for what lies ahead.
4 trends disrupting managed infrastructure services
As providers adapt their go-to-market strategies, customers must plan ahead.
How to select the right IoT device or sensors for your business
To increase efficiency and achieve objectives, consider five important factors to ensure you apply the right devices to the right application.
No, you cannot get rid of your IT department
But you can and should tweak the IT organization to meet modern requirements for agility, innovation, and digital-first operations. Here’s how.
The Hanover CIO Will Lee: Our architecture must have optionality built in
The P&C insurance market is changing so quickly that Will Lee, CIO, is asking his team to focus both on near-term and long-term transformation. Critically important to the second horizon, says Lee, is an architecture that can allow the business to pivot.
To make industrial data actionable, evolve your data historian with an AIoT strategy
The ability to mobilize and integrate volumes of complex industrial data across the enterprise is business critical. That’s why industrial leaders need to invest in cloud-ready, purpose-built AI infrastructure and applications.
3 steps for creating a data-to-value ecosystem
The key to managing a mountain of data and disruptive technologies may lie in establishing a center of competency.
10 strategic tech trends for the infrastructure industry in 2022
The time has come for digital transformation in the architecture, engineering, and construction industry. Here are 10 technology trends that will shape the future of infrastructure.
Three concepts to embrace for effective digitally driven innovation
As digital transformation moves from buzzword to business priority, understanding three critical concepts – and the subtle differences among them – will help you make the right adjustments to strategies and mindsets.
5 questions with Qualcomm CIO Mary Gendron
A transformational leader explains why IT needs to lead with a business-first mindset.
Air Products CIO overhauls IT to support business transformation
To enable the $9 billion industrial gas provider to deliver new “mega projects,” CIO Brian Galovich has put self-service at the center of the target architecture, moved infrastructure to the cloud, digitized key business processes, and updated the IT operating model.
How AI can help oil and gas producers reduce greenhouse gas emissions – and improve their business
Reducing emissions is an important part of better operational performance that includes higher efficiencies and lower costs. Artificial intelligence and automation can help.
The next big thing in network security?
SASE has emerged as an effective way to address the shifting enterprise network perimeter by merging network and security services in one.
Big three: Develop a strategy for 5G
Networking leaders need to consider three key points for best practices and first steps with 5G.
4 critical success factors for selecting an SAP system implementation provider
In the SAP SI selection process, the traditional approach facilitated by procurement is flawed and fails to account for the complexities of an enterprise SAP SI selection. Here’s how to get it right.
5 questions with CarMax CITO Shamim Mohammad
Lessons learned from a career defined by disruption
Immersive tech reaches critical momentum
Companies that recognize the signal of business change and invest in immersive technologies will capture an expanding market.5 questions with Whirlpool’s Danielle Brown
This trailblazing CIO shares the three keys to her success and why great leaders aren’t afraid to let go of control.
Can’t find the IT skills you need? Take a closer look at your team
Your IT employees likely possess skills and knowledge that are unused in their current roles and may make it easier for them to learn new skills. Together, these hidden and transferable skills provide a treasure trove of untapped IT talent.
How foresight enhances strategic planning in times of uncertainty
The future cannot be predicted, but strategic foresight enables leaders to embrace uncertainty by better understanding, anticipating, and preparing for change.
6 risks to avoid in your AWS, GCP, and Azure negotiations
Choosing a hyperscaler includes a series of seemingly unrelated decisions that must be assessed and made with a target end-state in mind. You will likely only get to make this decision once, so you’d better get it right.
The pivotal role of cybersecurity startups, and why the government and CISOs should care
The US has taken significant steps to better defend against nation-state attackers. But they’re not giving enough attention to a critical piece of the cybersecurity ecosystem.
Solving the IT capacity conundrum: 4 steps to data-driven expectation management
The secret to IT capacity management is not mathematical rigor but emotional discipline. It’s about keeping your eye on the ball and accepting that broad strokes are enough to get you there. A lightweight model will usually do the trick and has several advantages.
At Ingram Micro, digital change starts with the customer journey
The technology distributor’s entire digital transformation is “geared toward creating a single pane of glass for the lifecycle of customer engagement,” says CDO Sanjib Sahoo. His recipe for success includes establishing the right mindset, creating a balanced execution plan, and architecting technology to anticipate pivots.
Joining a startup board? 4 key questions CIOs should ask
The frenetic world of tech startups seems like appealing target for CIOs looking to gain board experience. But choose carefully, say CIOs who have taken the leap.
Why gamification is a great tool for employee engagement
The rewards a gamer gets for completing levels or collecting points can be replicated in a workplace environment to improve engagement, motivate personal growth, and encourage continuous improvement.
5 questions with Johnson & Johnson’s Jim Swanson
Learn how this top CIO is leveraging a platform operating model and focusing on building a diverse, tech-centric culture to accelerate the digital health ecosystem.
5 questions with Dow’s Melanie Kalmar
Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.
Toward a new hybrid cloud – the one CIOs always wanted
Cloud providers built their hybrid offerings at least in part to hold customers intent on repatriating data and workloads. But those same services may not be as well suited for the next wave of hybrid.
Developing a digital culture at U. S. Steel
At one of the world’s largest steel companies, digital success springs from solid business cases, a culture of innovation, and diligent change management, says CIO Steve Bugajski.
Enterprise mobility: Overcoming data access and system integration roadblocks
Always-on remote access is a mini digital transformation project in itself. Here’s how to work toward a seamless experience for all employees.