CIO Blogs
Must-read commentary from expert contributors
The big debate: control compliance vs. risk management
Industry-standard security frameworks are important, but they also need to align with the rest of your organization's risk management practices.
4 tips for selling a transformation project to your CEO
A successful transformation initiative can establish your position as a business leader, not just a technology guru – but first you have to sell it to your boss.
What will ensure the continued ascent of telehealth technology?
Telehealth is at a crossroads. Here are three things health systems must consider before investing further in telehealth technology.
5 starting points for agile transformation
Legacy systems and complexity can make agility difficult, but not impossible. Here are five steps any company can take to achieve agility.
Why the ‘experience of things’ lies at the heart of digital transformation
Employee, customer, and ecosystem form the core experience pillars required for transforming your business.
Risk, the misunderstood discipline
Knowing the difference between risk appetite, tolerance, and threshold enables better decision making about technology investments to drive the business forward.
How technology creates an ecosystem of learning at Walden University
Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success.
The new data challenge: Raising your company's ESG IQ
Environmental, social and governance (ESG) issues are now a top board concern, with employees and investors alike expecting companies to take an active role in improving society. CIOs have an opportunity to flex their data management expertise, serving as a trusted advisor on the quality and value of ESG data.
How one CIO (and hockey coach) turns players into leaders
Veteran CIO Tyler Best provides his team with accountability, board exposure, and continual feedback to turn them into tomorrow’s IT leaders.
How engineering transformed a legacy business–and redefined ‘done’
Agero turned its contact center-based business into a digital-first, consumer-centric company – and unlocked engineering talent along the way. An interview with Chief Digital Officer Bernie Gracy.
5 critical steps to relaunch a transformation initiative
Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by 15-20%.
At CES, a new era of hardware addresses the work-from-home shift
At CES 2021, Dell, HP, and Lenovo, the three largest PC vendors, all unveiled a spate of new business laptops with security enhancements like hardened protection and built-in smarts to guard against ransomware, crypto-mining, and other rising threats.
3 questions guiding your SAP transformation to S/4HANA
If S/4HANA is key to simplification for many organizations, the path to getting there is anything but simple. So let’s make it simple. Here are the three questions that every enterprise needs to ask, and three boxes to check off their list in order to pull off a successful and seamless S/4HANA migration.
From risk mitigation to business enabler: The role of CISOs in 2021
CISOs faced a number of challenges in 2020, not the least of which was COVID-19 and the mass migration from onsite to remote work. Corporate leadership saw just how vital the security team is to ensuring the company runs, and runs smoothly. In 2021, CISOs and their security teams can expect to continue to show how vital their role is as they tackle the combined challenges of supply chain hacks, ransomware, WFH, the rollout of 5G, and more.
AI and automation are linchpins for post-pandemic business success
In both the short term and the long term, and across back- and front-office applications, AI has the potential to add value to business workflows, augment employee capabilities, and harness the power of man and machine to improve customer experience.
4 themes for healthcare CIOs in 2021
2020 was a nightmare of a year for healthcare providers. The new year provides an opportunity to get back on track.
4 attributes of future-ready IT leaders
In these turbulent times, one thing is certain, say top CIOs: What got you here won't get you there.
How Cargill IT is helping to solve the world's food problems
CIO Justin Kershaw describes what he looks for in his senior leaders and how the $114 billion agriculture company uses data from low-Earth orbit satellites and distributed ledger technology to bring transparency to the food supply chain.
Beyond the hype: Preparing for 5G (if you need it at all)
Business leaders have been told that 5G will completely transform their business, but with all the hype, there is still a wide gap between expectation and actual experience. While the upside of 5G is great, the downside is in its misunderstanding and misalignment with business objectives. This blog post explores the gap between expectation and experience and how best to assess your organization’s needs for 5G before you blow your budget without realistic expectations for success.
Why ERP projects fail: Finding the gaps in your program plans
Skipping steps in the implementation process can cost your company dearly. Here's what to look for—and look out for.
Healthcare digital transformation: 5 predictions for 2021
Consumerism, telehealth, and the learnings from the pandemic will drive priorities in 2021.
Precision transformation starts with a wide-angle lens
These 5 steps can help you capture big-picture transformation needs and execute on the things that really matter.
Balancing innovation and optimization
How online trading platform Robinhood dealt with hyper-growth, Kubernetes, and getting the goals right
Driving Emerson’s evolution from electronics to smart devices
To ensure that Emerson makes products customers care about, CIO Jake Fritz leads through empowerment, engagement, and collaboration.
Measuring IT project success post-COVID—and 4 leadership lessons learned
Despite challenges, the pandemic has unearthed opportunities from both a technology and strategic standpoint and has introduced new ways to measure the business value of digitization projects.
Strike a balance: Ensuring secure remote work without hindering productivity
The expanded remote workforce requires a balanced, secure approach to accessing data, apps, and systems.
Want to boost customer loyalty in this era of uncertainty? Start with your service teams
The right technology investments are more critical than ever in helping agents deliver exceptional customer service.
Is AI really the answer?
When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence.
Healthcare CIOs must act boldly with technology partnerships
The health system’s response to the pandemic offers a clue to the bold idea that technology can enable healthcare delivery organizations to provide safe and cost-effective care.
5 ways to take control of data in 2021
COVID-19 is transforming the way the economy works, guaranteeing that our data needs will also change and grow. Here's what that means for CIOs in the year ahead.
How Comcast IT moved from order-taker to innovator
Rick Rioboli, EVP & CIO of Comcast, discusses the importance of moving toward a target architecture, his strategy for clean data, and how he assesses candidates for his IT leadership team.
Tapping into dark data for efficiency, innovation, and income
Looking in the recesses of your data silos can pay dividends for CIOs seeking to improve business processes and drive innovation.
A replatforming journey in four acts
Lessons learned from moving a monolithic legacy system (as well as culture and process) to the cloud
3 considerations for reducing carbon footprints with cloud
Technology is increasingly critical as companies shift to more responsible and sustainable practices. Here's how CIOs can lead the charge on sustainable cloud migration.
Savvy enterprises can mimic success of cognitive AI in healthcare
Cognitive technologies are being deployed to solve the world’s biggest challenges. AI-based bots are working side-by-side with humans to increase quality and efficiency. Here’s how enterprises can put cognitive AI to work in their organizations.
How empathy drives IT innovation at Thermo Fisher Scientific
CIO Ryan Snyder shares his insights on IT’s expanding role in product development and the future of the CIO role.
Consumer-targeted phishing and fraud are rising in time for a COVID holiday season
A most unusual e-commerce season puts pressure on retail CISOs to protect customers from cyberattacks
4 mistakes companies make with SaaS cost estimating
The devil, as they say, is in the details. Don't get tripped up on these common mistakes when calculating SaaS implementation costs.
3 ways for CIOs to improve their positioning with AI
Artificial intelligence is changing the pace at which CIOs can achieve an enviable position on their leadership teams
The one skill every CIO needs for better board conversations
For IT leaders to stand out as strategic business contributors, simply presenting your materials isn't enough: Engage the board with a few great questions of your own.
Hospitals need to practice their security hygiene just like handwashing
Amid heightened cyber-threats, healthcare providers should reinforce four fundamental security routines
Why your COVID recovery strategy should put people first
While security, business continuity, and operational efficiencies may top an IT leader's list of responsibilities, people and team dynamics may ultimately be the strongest or weakest links in a pandemic recovery game plan.
9 best practices for better innovation
Following these steps for prioritizing ideas will help you seize the most promising opportunities.
How IT enables the COVID testing operation at LabCorp
Chief information and technology officer, Lance Berberian, on how cloud and data strategy help the $11.5 billion company do science at scale.
The future of work: 'EX' is the new CX
In the ‘work-from-anywhere’ world, business leaders will have to become more thoughtful about employee engagement, productivity and satisfaction
How JetBlue leverages digital technology for safer travel
The airline's technology chief, Eash Sundaram, explains how solutions originally introduced to enhance the customer experience are now helping ensure safety during the pandemic.
Enabling productivity and scale through improved enterprise knowledge management
Knowledge workers will increasingly power the economy, but 19% of their time is spent looking for information. The pace of business demands that knowledge workers need access to trusted information, at the right time, through the right channel, in real-time. Scaling knowledge through people, process, and technology needs to be an imperative for all companies hoping to maintain cultural cohesion, improve productivity, and align cross-functional teams to deliver complex work.
When #WorkFromWork is the only way
For businesses where remote work isn’t an option, the focus is on creating and refining their own digital-transformation-in-place technologies
The state of the CIO job market
A recruiter's perspective on the CIO job market and interview process today.