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Sponsored by Rocket Software
Hastings Mutual Insurance: A Proactive Approach to Modernizing Content Management
Customers value transparency and accessibility above all else. But how can organizations pursue those goals without impacting current operations?
Sponsored by VMware
Bechtle: Pursuing a Multi-Faceted Sustainability Strategy
Bechtle, one of Europe’s largest IT services providers, embraces a sustainable environmental approach in everything it does. Learn more about what being part of the VMware Zero Committed Initiative means to Bechtle, and its Sustainable Strategy 2030 efforts.
Sponsored by Tata Consultancy Services
How Cloud is Revolutionizing Your Travel and Hospitality Experience
Within today’s complex and dynamic travel industry, cloud integration can allow for personalized connected experiences, improved security, and can contribute to a greener environment.
Sponsored by Digitate
Make Smarter Enterprise Purchasing Decisions With Continuous Monitoring Tools
To cut down on misdirected spending, today’s enterprises need a tool that continuously monitors data – especially when it comes to enterprise procurement.
Sponsored by Rocket Software
The 4 Core Features of Successful Data Governance Automation
Organizations grappling with how best to streamline data management and compliance must weigh four key considerations.
Sponsored by Broadcom Software
Broadcom Raises the Bar on Identity Security
By Vadim Lander, Identity Security CTO & Distinguished Engineer – Identity in general is an area that is integral to everything customers do when building products and services or interacting directly with their customers. Everything you do requires your identity to be known at various levels of assurance: logging into a computer, banking transactions, cell phone apps, etc.
Sponsored by Zoom Contact Center
How a Video-Enabled Contact Center Platform Enhances IT Support Experiences for a Hybrid Workforce
Boost IT help desk efficiency and support employees from wherever they happen to be working with an omnichannel, video-optimized contact center-as-a-service.
Sponsored by DataStax
How to Pinpoint Where Your Organization Wins (and Loses) with Data
By George Trujillo, Principal Data Strategist, DataStax – Innovation is driven by the ease and agility of working with data. Increasing ROI for the business requires a strategic understanding of — and the ability to clearly identify — where and how organizations win with data. It’s the only way to drive a strategy to execute at a high level, with speed and scale, and spread that success to other parts of the organization. Here, I’ll highlight the where and why of these important “data integration points” that are key determinants of success in an organization’s data and analytics strategy.
Sponsored by Protiviti
Achieving the ‘Endless Aisle’ with Intelligent Supply Chain Systems
Today’s consumers regularly buy everything from daily groceries to new cars online or through an app, and they expect fast delivery — even within an hour, in many cases. If you can’t meet this demand, your competitors will. Luckily, artificial intelligence and machine learning can help ease your transition.
Sponsored by Broadcom
How Value Stream Management is Fueling Digital Transformation: Real-World Examples
If you’re looking to accelerate your organization’s digital transformation, the good news is that there are some proven principles you can apply. Learn from leading enterprises in these real-world examples.
Sponsored by Avaya
The Smart Way to Handle Your Agent Shortage Problem this Holiday Season
It’s 2022: why can’t you remotely monitor calls in real-time as if you were walking the contact center floor? What’s stopping you from ensuring high Quality of Service (QoS) regardless of where your agents work or what their setup looks like?
Sponsored by Dell Technologies and Intel®
The State of Artificial Intelligence at the Manufacturing Edge
Setting the bar for edge manufacturing innovation
Sponsored by HPE
Think in Systems to Propel Your Transformation
Once your organization thinks in systems, it can better understand root challenges, implications from one component to another, and even innovate more effectively.
Sponsored by HPE
Leaning into Retail’s Challenges with Digital Transformation
Outside IT providers can help retailers develop systems that can predict conditions, optimize routes, and create merchandising strategies to better connect with consumers.
Sponsored by DataStax
Building Services Versus Buying Them: It’s Not a Zero-Sum Game
By Patrick McFadin, DataStax – When the gap between enterprise software development and IT operations was bridged 15 or so years ago, building enterprise apps underwent a radical change. DevOps blew away manual and slow processes, and adopted the idea of infrastructure as code. This was a change that upped the ability to scale quickly and deliver reliable applications and services into production.
Sponsored by Cyara, Inc.
Do Your Chatbots and Voice Assistants Have the Testing Support They Need to Succeed?
Chatbots need more than what manual testing can provide — and that means you need AI testing your AI.
Sponsored by Rocket Software
The Movement to Modernized Content Management Software
If you ask business leaders to name their company’s most valuable asset, most will say data. However, few maximize its full potential.
Sponsored by Avaya
Human and AI Partnerships Are Integral to the Future of Customer Experience
Together, humans and AI can transform customer experience. But first, organizations must find the right solution.
Sponsored by GDT
How Private 5G Is Transforming Oil & Gas Operations in the Field
Learn how private 5G provides the secure, low-latency connectivity remote oil and gas operations need to increase efficiency, safety, and sustainability.
Sponsored by AWS