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BrandPosts are written and edited by members of our sponsor community. BrandPosts create an opportunity for an individual sponsor to provide insight and commentary from their point-of-view directly to our audience. The editorial team does not participate in the writing or editing of BrandPosts.

Reimagining customer experience and the digital workplace

Avaya is reimagining digital communications with innovation that defines the future of work and the customer experience. Avaya's OneCloud platform empowers organizations to deliver experiences that matter to customers and employees.

Are Your Effortless Experiences Really Effortless?

Are Your Effortless Experiences Really Effortless?

Recent data suggests that there is little difference between the loyalty of customers whose expectations were exceeded, and those whose expectations were simply met. Discovering what customers truly want today.
Jan, 24 2022
Why Every Organization Should Be Composable

Why Every Organization Should Be Composable

Composability allows companies to break down bulky, monolithic applications into discrete components, each of which can then be built, scaled, and maintained independently.
Nov, 8 2021