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The SAP Innovation Awards: Celebrating the achievements of forward-thinking companies to become an Intelligent Enterprise and help the world run better.

The Utility of Superlative Customer Experience

The Utility of Superlative Customer Experience

Bad customer experience (CX) costs businesses thousands of customers and billions of dollars every year, while companies that optimize CX increase customer satisfaction, reduce customer churn, improve employee satisfaction, and boost revenues.
June 6, 2022