Business Operations

Cisco Opts Out of Return to Office in Favor of Individuals and Teams Choosing How Cisco Works

The hard truth about IT process success

Building effective IT 101: Want to design and implement effective IT processes? You must establish these four fundamentals before you can even begin.

Mars sweetens supply chain with digital twin

The confectionery, pet care, and food company is partnering with Microsoft to replicate its manufacturing operations digitally, a twinning task designed to optimize its supply chain.

SAP finally joins the process mining fray

SAP has unveiled Process Insights, a new tool that leverages SAPu2019s wealth of enterprise data and recent acquisitions to help customers improve key business processes.

The quest for end-to-end intelligent automation

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.

Create Business Value With the Right Reinvention Strategy

Create value and achieve agility by pursuing innovation with the right supports in place.

eDiscovery: New Horizons for Corporate Legal Teams

Leverage machine learning via the cloud to improve eDiscovery efficiency and slash costs.

Zoho launches Qntrl to automate business processes

A new entrant to the business process management market, Zoho already holds much of the data mid-market enterprises may want to automate.

Skills and traits of elite IT automation teams

From RPA to AI, automation has become a key IT priority. Hereu2019s what to look for in building a versatile team suited to automating processes across your enterprise.

What is business process analysis? A methodology for improving process

BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.