Latest from todayNewsGermany plans new visa aimed at attracting more Indian tech workersDuring a trip to India, German Chancellor Olaf Scholz said that Germany lacks the skilled workers needed to meet the country’s software development demands.By Charlotte Trueman Feb 27, 20233 minsGovernmentTechnology IndustryLegalFeatureWhat Heineken’s CIO is brewing for better connectivity By Doug Drinkwater Feb 21, 20237 minsChief Digital OfficerCIOBusiness Process ManagementCase StudyFlorida Crystals concentrates SAP in hosting sweet spot By Peter Sayer Feb 14, 20239 minsEnterpriseSAPBusiness Process ManagementNewsLawsuit claims IBM falsely used mainframe sales to boost AI, cloud businessesBy Charlotte Trueman Jan 18, 2023Technology IndustryIBMLegalNewsGoogle Cloud for Retailers adds AI-based inventory, e-commerce toolsBy Anirban Ghoshal Jan 13, 2023Retail IndustrySupply ChainArtificial IntelligenceFeatureMaersk embraces edge computing to revolutionize supply chainBy Paula Rooney Dec 12, 2022Edge ComputingInternet of ThingsSupply ChainInterviewHow data can move the needle on supply chainBy CIO staff Oct 05, 2022Supply ChainOpinionHow CIOs can help reduce supply chain anxietiesBy Thornton May Sep 30, 2022Supply ChainFeatureIT enters the era of intelligent automationBy Bob Violino Sep 28, 2022Business Process ManagementMachine LearningRobotic Process Automation Articles View all Resources Whitepaper Customer experience – Measuring the real returns on surprise and delight This paper shares expert insights on how to align the organisation around customer experience goals and how to choose and champion the right CX projects for investment returns. The post Customer experience – Measuring the real returns on surprise and delight appeared first on Whitepaper Repository. By Thoughtworks 25 Aug 2022 CRM Systems IT Governance Frameworks IT Strategy Whitepaper Using Advanced AIOps to Enable Autonomous IT For Proactive Intelligence and Predictive Analytics By HCL Technologies 07 Jul 2022 Artificial Intelligence Infrastructure Management Software Deployment Whitepaper How Advanced AIOps Enables Autonomous IT For Proactive Intelligence and Predictive Analytics By HCL Technologies 07 Jul 2022 Artificial Intelligence Infrastructure Management IT Governance Frameworks View all Podcasts Podcasts Your Data is Your Platform The successful, modern business is data driven. The “platform” for operations, decision making, and strategic insight is your corporate data asset. Organizations that are more skilled at using and understanding data will develop competitive advantages that will be hard to overcome. This podcast series will help you understand the optimal ways to leverage a corporate data platform both from an overall and vertical industry perspective. 0 episode Analytics Ep. 04 Episode 4: Data is the New Currency 21 Nov 2022 17 mins Data Architecture Ep. 03 Episode 3: The Data Imperative for Financial Services 15 Oct 2022 25 mins Financial Services Industry Data Architecture Explore a topic Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development View all topics All topics Close Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Emerging Technology Digital Transformation IT Strategy Innovation Diversity and Inclusion Project Management Show me morePopularArticlesPodcasts Feature The RACI matrix: Your blueprint for project success By Bob Kantor Sep 14, 2022 IT Governance FrameworksProject Management ToolsIT Leadership How-To What is an SLA? Best practices for service-level agreements By Stephanie Overby, Lynn Greiner and Lauren Gibbons Paul Jul 05, 2017 Technology IndustryIT StrategyOutsourcing Feature The 10 most in-demand tech jobs for 2023 — and how to hire for them By Sarah K. White Jan 06, 202310 mins IT JobsStaff ManagementCareers podcast CIO Leadership Live with George Eapen, Group Chief Information Officer at Petrofac Feb 07, 202318 mins CIO Leadership Live podcast CIO Leadership Live with Marc Hale, Chief Technology Officer, AIA NZ Feb 07, 202321 mins CIO Leadership Live podcast CIO Leadership live with Derek Cullen, CIO of Stikeman Elliott Jan 19, 202321 mins CIOCIO Leadership Live