Artificial Intelligence

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Anatomy of an enterprise-scale AI strategy

Looking to move beyond point solutions and proofs of concept? Here’s what it takes to develop to a holistic AI strategy honed for business results.

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Are you happy with chatbots replacing humans?

AI and machine learning are predicted to be the most positive disrupting technology for banking with an estimated cost saving of more than $1 trillion by 2030. Although AI/ML fits into the “do more with less” mentality and the hope is...

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As AI/ML permeates our lives, is privacy a thing of the past?

The World Economic Forum has brought together the most influential scientists, economists and entrepreneurs to deliberate on the positive and negative aspects of our digital future living and being in what we collectively are calling...

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Analytics success starts with a center of excellence

Data-driven organizations accelerate data transformation with an analytics COE.

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Top 6 chatbot building platforms

Chatbots are fast becoming a business cornerstone for customer service efforts. Here are the key tools you can use to leverage AI to better serve your customers.

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How AI/ML is helping to eradicate poverty

In 2015, the UN Member States adopted a 2030 Sustainable Global Agenda. 17 aggressive objectives were recognized, of which the elimination of poverty was at the top. Since the SGA was created, ongoing gatherings of some of the...

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What it takes to provide best-in-class customer experience

By integrating marketing technology and customer contact center systems, companies get a 360-degree view of the customer experience (CX), allowing them to more easily improve it.

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RPA is poised for a big business break-out

Robotic process automation is driving efficiency at enterprises such as State Auto, Berry Appleman & Leiden, American Fidelity Assurance and other companies.

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Can crime be predicted with AI/ML?

US law enforcement believes they can and will be able to predict future crime events, proactively diffuse possible violent and criminal hotspots ahead of an actual criminal occurrence. Although in its infancy within law enforcement,...

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Mastercard braces for retail's AI-fueled future

Hyperpersonalized and machine-to-machine commerce driven by 5G, IoT and AI will reshape retail as we know it , says Jorn Lambert, the company’s executive vice president of digital solutions.

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Estonia CIO outlines country’s plan to embrace AI

Enterprises can learn from Estonia’s just-do-it approach to AI and investment in skills development.

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RPA and AI: Business process automation gets smart

Organizations seeking to reap the full benefits of robotic process automation are beginning to see artificial intelligence as a key technology for optimizing their process flow.

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Companies are gaining clarity about their digital vision

More executive committees say they understand how digital impacts their business strategy.

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The coming IT job apocalypse: Rise of the machines

AI and process automation are taking on tech jobs once thought untouchable. Will you be replaced by a robot?

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What is predictive analytics? Transforming data into future insights

Predictive analytics can help your organization forecast future outcomes based on historical data and analytics techniques such as machine learning.

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6 tips for facilitating ethical AI in the enterprise

As the clamor for so-called “ethical AI” nears its crescendo, consultants recommend steps for creating fair and balanced algorithms. Hint: There’s no magic bullet.

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DXC takes open badge approach to team-focused AI training

DXC is leveraging Open Badge Academy to help individuals and organizations gain cutting-edge skills with an emphasis on teamwork.

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AI is poised to radically transform software development

New tools and cutting-edge projects show how machine learning and advanced analytics may soon revolutionize how software is designed, tested, and deployed.

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