Artificial Intelligence

Artificial Intelligence | News, how-tos, features, reviews, and videos

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Industry 4.0 / Industrial IoT / Smart Factory / virtual display

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3 steps for creating a data-to-value ecosystem

The key to managing a mountain of data and disruptive technologies may lie in establishing a center of competency.

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10 strategic tech trends for the infrastructure industry in 2022

The time has come for digital transformation in the architecture, engineering, and construction industry. Here are 10 technology trends that will shape the future of infrastructure.

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6 famous analytics and AI disasters

Insights from data and machine learning algorithms can be invaluable, but mistakes can cost you reputation, revenue, or even lives. These high-profile analytics and AI blunders illustrate what can go wrong.

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How AI can help oil and gas producers reduce greenhouse gas emissions – and improve their business

Reducing emissions is an important part of better operational performance that includes higher efficiencies and lower costs. Artificial intelligence and automation can help.

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Verizon CIO Shankar Arumugavelu on putting emerging technologies to work

Verizon is transforming its business with NLP, machine learning, digital twin, and augmented reality.

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Making the most of sentiment analysis

Thanks to machine learning, companies can now begin to put the ability to determine the emotional value of communication to work. Here’s how organizations can capitalize.

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What is a chatbot? Simulating human conversation for service

Coupled with artificial intelligence, chatbots are seeing massive growth in use in an expanding array of domains, from customer service to employee interfaces.

Melanie Kalmar, Chief Digital and Information Officer, Dow

5 questions with Dow’s Melanie Kalmar

Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.

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Oracle bakes more automation, analytics into Fusion Cloud ERP, EPM suite

Oracle enhancements to its Fusion Cloud ERP and EPM suite are designed to use machine learning to automate transaction logging and monitoring, optimizing key business processes while gaining more insights from data.

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Toyota turns to AI to speed credit decisioning

Toyota Financial Services’ Intelligent Financing Decision Engine leverages machine learning and massive data sets to accelerate credit decisioning and improve customer and dealer experience.

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AI in hiring might do more harm than good

AI hiring tools claim to reduce bias in hiring by incorporating machine-based decisions, but at least in its early stages, AI hiring strategies have the potential to hurt DEI in your organization.

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What is sentiment analysis? Using NLP and ML to extract meaning

Sentiment analysis, which enables companies to determine the emotional value of communications, is now going beyond text analysis to include audio and video.

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What is AIOps? Injecting intelligence into IT operations

Organizations seeking to better monitor IT assets are turning to artificial intelligence to get ahead of performance issues and to automate fixes before negative impacts are felt.

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Carhartt ups its sales prospects with AI

The apparel company has developed an AI-driven tool that helps its go-to-market divisions take a coordinated data-driven approach to expanding their footprint in the marketplace.

CIO Digital Magazine   >    Fall 2021   [cover]

Fall 2021: Digital’s tipping point

Learn how IT leaders in award-winning organizations are reimagining products and services for a new era of customer and employee engagement.

digital twin

Digital twins: 4 success stories

These four companies are using digital twins to monitor operations, plan predictive maintenance, improve customer service, and optimize their supply chains.

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AWS and Qualtrics offer new ways to gauge customer sentiment

Amazon Web Services has created a new API to help companies ascertain how their customers feel, while Qualtrics bought a competitor to do it.

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UPS delivers resilience, flexibility with predictive analytics

The logistics titan has created a business intelligence platform that uses advanced analytics and machine learning to support forecasting, operations visibility, optimization, and reporting.

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