Artificial Intelligence

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10 machine learning success stories: An inside look

IT leaders share how they are using artificial intelligence and machine learning to generate business insights and new services. 

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Does your AI plan account for safety?

It might only take a troublesome naysayer to sabotage an otherwise promising AI program.

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3 ways Mastercard uses AI to fight fraud

Mastercard leans on cutting-edge AI tools to combat cybersecurity threats at a time when the world is moving toward digital payments facilitated by contextual commerce.

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A practical guide to KBQ-led enterprise AI strategy

As we approach the peak of the artificial intelligence hype cycle, enterprises need to take a strategic approach to implementing their cutting-edge tech solutions.

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5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

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Has storage become sexy?

In the era of AI, and despite the software-driven everything trend, storage — and hardware more generally — is finding renewed strategic relevance in the enterprise executive suite.

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Virtual healthcare gets real, as telehealth turns to AI

Intermountain Healthcare has expanded telehealth capabilities to create a virtual hospital. CIO Marc Probst says AI-based virtual assistants will also define the sector’s virtual future.

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8 jobs ripe for automation

From customer service to the warehouse, opportunities for automation abound. Where should savvy CIOs looking to boost productivity and cut costs turn first? We've got answers.

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10 data analytics success stories: An inside look

Here’s how leading CIOs are successfully tapping data analytics and machine learning to achieve business goals.

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Fall 2018: Delivering IT as a product

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

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8 secrets of successful AI projects

Artificial intelligence holds great business promise, but most organizations aren’t positioned to take advantage. Here’s how early adopters are transforming AI projects into business value.

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Digging deeper into AI: Why scratching the surface isn’t enough

Leaders are betting on artificial intelligence to grow their business. To succeed, though, they must recognize that AI is a way of being, not just another thing to do.

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5 questions CEOs are asking about AI

CEOs are getting savvier about artificial intelligence. But they still have questions. Here are the top 5.

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TD Ameritrade banks on AI, VR

TD Ameritrade has struck forward-thinking deals with Amazon.com and Facebook on virtual assistants and virtual reality, respectively. Will these bets pay off?

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Synchrony banks on AI in digital transformation

Synchrony has pushed all in on artificial intelligence, machine learning, and robotic process automation to improve customer service, fight fraud and automate repetitive tasks.

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Healthcare CIOs should focus on data quality to maximize the value of artificial intelligence

The intersection of healthcare and AI has tremendous potential, but the lack of data standardization and centralization is holding it back.

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AI-driven content moderation can never be perfect

Regulatory pressure to rely more on automated takedowns threatens to undermine the legitimacy of online spaces.

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Digital transformation on full display at GITEX 2018

The Dubai Police Department and the city's Road and Transport Authority share their digital transformation initiatives and how they're using technology to improve customer experience.

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