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IT-as-a-business is dead. Long live BusOps

Thanks to digital transformation, technology is embedded in every business process and practice your company relies on. It’s time to take a tip from DevOps, and rethink the business-IT divide.

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10 IT-business collaboration mistakes to avoid

Ignoring conflict, missing out on post-mortems, failing to prioritize trust — here’s what is holding you back when co-creating and collaborating with business colleagues. 

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Digital transformation brings IT and LOB together

CIOs have an opportunity to shrink the distance between technology and line of business as IT takes a leadership role with digital business initiatives.

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5 misconceptions CIOs still have about agile

Agile has made great headway in the enterprise, but common misconceptions prevent organizations from making the most of the methodology.

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Anatomy of an IT strategic plan in the era of digital disruption

To effectively support today’s IT-informed business strategies, CIOs must embrace new approaches to IT strategic planning that are more business-driven, flexible, and frequently revisited than in years past.

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How DevOps changes the delivery of IT functions

Labor arbitrage and shared services companies have had a perfect marriage over the last 20 years. Then along came the Digital Revolution with new business models and a new construct for services. One component of the digital model...

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USDA-RMA CIO: For digital transformation to succeed, remove fear

Chad Sheridan, CIO at the U.S. Department of Agriculture Risk Management Agency, discusses the agency’s digital transformation efforts.

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Strategic guidelines for CIOs to lead the digital age

In this new era of industrial revolution, senior executives cannot afford to ignore the importance of digital innovation and its impact on the business environment, the management of organizations and the entire value chain. From IT...

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The 5 key components to creating a goal-oriented technical operation

How to build a technical operation that is aligned with your business objectives and is focused on making targeted improvements.

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Design in digital initiatives

In today’s digital projects, boundaries span multiple processes that encompass multiple business elements, particularly tech elements. Have we made the needed changes to our design approach?

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Leveraging low code and citizen development platforms to accelerate digital transformation

Digital transformation programs often drive increases in application development to modernize applications, improve customer experiences, enable mobile access, or increase automation. Low code platforms and citizen development...

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13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

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5 ways retail CIOs can future-proof their business

You don't need to predict the future to prepare for it. The strategies outlined here will help you keep your organization’s eye on the prize.

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CIO finds storytelling challenging but crucial

AstraZeneca’s CIO grapples with narrative constructs to explain technology concepts to business executives at the pharmaceutical company.

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5 tips to help overcome fear of change: It’s going to be (more than) OK

How can technology departments help end users overcome fear of change when trying to take the business to the next level? Here are five tips to help your stakeholders and users overcome their fears and move forward.

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Digital success: 3 areas where you need to broaden your horizons

Organizations such as Allianz look far beyond the boundaries that defined traditional tech projects

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Are you ready for your transformation initiative?

How do you make your transformation effort a success? Success is never guaranteed, but there are some questions you can ask before beginning your transformation effort to help guide you down the right path.

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Avoid ambiguity when writing requirements for software purchases

Ambiguous requirements can lead to purchasing software that doesn't meet expectations. Here are some simple techniques for avoiding ambiguities in your requirements.

KTLO is not just radio stations

KTLO is the effort by an IT organization to support and maintain the things they have done previously

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Software wildcatting: 4 ways organizations launch wrong projects

Oil companies no longer drill in our backyards, hoping to strike oil. How come software practice is still stuck in the past?

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