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The hard truth about IT process success

Building effective IT 101: Want to design and implement effective IT processes? You must establish these four fundamentals before you can even begin.

Sandeep Dadlani, chief digital officer, Mars

Mars sweetens supply chain with digital twin

The confectionery, pet care, and food company is partnering with Microsoft to replicate its manufacturing operations digitally, a twinning task designed to optimize its supply chain.

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SAP finally joins the process mining fray

SAP has unveiled Process Insights, a new tool that leverages SAP’s wealth of enterprise data and recent acquisitions to help customers improve key business processes.

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The quest for end-to-end intelligent automation

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.

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Zoho launches Qntrl to automate business processes

A new entrant to the business process management market, Zoho already holds much of the data mid-market enterprises may want to automate.

Automation and optimisation concept

Skills and traits of elite IT automation teams

From RPA to AI, automation has become a key IT priority. Here’s what to look for in building a versatile team suited to automating processes across your enterprise.

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What is business process analysis? A methodology for improving process

BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.

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Silver linings: Why COVID-19 will encourage a national privacy law

Consensus has formed around the need for a national privacy law; Congress should seize this opportunity.

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Data ahead! How smart products are changing the traditional sales cycle

Smart and connected products are changing the traditional sales funnel and customer lifecycle and presenting new challenges and opportunities for CIOs.

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4 lessons from the Hertz vs. Accenture IT disaster

A tremendous amount of information and specific insight can be gleaned by analyzing projects gone wrong. Here are four lessons IT leaders can apply to any outsourcing agreement.

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7 hot digital marketing jobs for 2020 (and what you need to land them)

From chief experience officer to director of content marketing to brand manager, digital marketing roles are evolving. Here’s a look at seven jobs that can position you for the future of marketing.

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What is the California Consumer Privacy Act of 2018? Influencers in the know break down the details

The California Consumer Privacy Act of 2018 is a bill intended to enhance online privacy rights and consumer protection for residents of California, United States. But the bill has national and global implications. Here’s how to...

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What’s next for content moderation?

The Transatlantic Working Group considers transparency, alternative dispute resolution mechanisms and limitations on algorithms as ways forward.

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Sustainability doesn't work without transparency

Do you know what your current carbon footprint is? If not, how would you go about calculating it? What information do you need?

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Rethinking government use of commercial exploit tools after WhatsApp spying

The recent WhatsApp lawsuit shows the significant risk to individuals, as well as public trust, that comes from allowing commercial systems to remain exploitable.

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Restrictions needed but not sufficient to address Chinese technology acquisition

The US has developed a number of new tools to deny China access to US technology. Those tools are necessary, but are not sufficient.

CIO digital magazine November/December cover

CIO Digital Magazine, November-December 2016

Cover story: Five winners of the CIO.com and Drexel University Analytics 50 awards share details of their projects, lessons learned and advice.

Special report: platforms play big in the cloud

This latest report in our C-Suite 360 series takes a full-spectrum look at the opportunities and risks in cloud computing, offering up the expert information your organization needs to set its cloud strategy.

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