Business Process Management

Business Process Management (BPM) news, analysis, research, how-to, opinion, and video.

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The future of delivery processes and ways of working (ablauforganization)

Every business wants to be agile, but pitfalls lurk on the way. We show you how to circumvent them and succeed with pragmatic solutions.

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What is RPA? A revolution in business process automation

Robotic process automation has gained traction as a way of automating tedious business tasks, freeing up corporate workers to tackle higher-value analysis and decision-making. But RPA requires proper design, planning and governance if...

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Don’t let complexity cripple your business

Organizations can start to remove complexity by simplifying processes and making them work for instead of against their teams. Here's how.

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Can your rev rec software support these complex challenges?

A look at some of the more complicated aspects of ASC 606 that your software should ideally accommodate.

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Costs count but talent wins

3 vendor talent management strategies that improve outcomes and lower costs.

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Why RPA implementations fail

RPA hype is at an all-time high, with an alphabet soup of providers and offerings. Industry watchers are declaring RPA a must-evaluate technology, and some are heralding the start of the next industrial age. Software providers on both...

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What is business process management (BPM)? The key to enterprise agility

Business process management is the practice of aligning goals and processes as businesses evolve. BPM software helps organizations define the steps required to carry out a business task, mapping these definitions to existing processes...

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Game of Thrones and the customer journey

The theme of loyalty runs throughout this award-winning HBO show … you have bannermen swearing fealty to their lords, lords pledging loyalty to their king, families remaining loyal within themselves, and alliances between kingdoms....

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The benefits of applying product management discipline to IT

At Murphy USA, CIO Greg Davidson has created a "software product mindset" around the company's software development, improving its SDLC.

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Breaking through stalls in decision-making

Many organizations struggle to make decisions effectively and quickly. In this column Patty Azzarello outlines the critical phases that teams and leaders must undergo in order to move seamlessly from debate to full engagement.

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Workflow automation: How printers are solving the paper problem

Incorporating paper-based processes into digital workflows may no longer be a roadblock to full automation.

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How digital transformation created the economy of complexity

Digital transformation will change the way consumers and suppliers relate and behave. The range of offerings will become more complex. More than ever, IT executives must be aligned with business and use today’s digital technologies...

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Nintex takes workflow services to the cloud

In migrating its workflow design platform to a cloud environment, Nintex positions itself as an honest broker for a wide variety of connected services like Salesforce, Box and DocuSign. What began as a workflow design add-on to...

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Should you do program synergy differently in the digital era?

Wherever multiple projects are involved, synergy becomes a useful goal. Synergy is about executing projects in such a way that they will together eventually generate business outcomes greater than the sum of the outcomes from their...

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IT service providers increase investment in onshore locations

A number of factors are driving leading global IT and business process outsourcing providers to open more onshore than offshore locations.

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Netflix open-sources its microservices orchestrator

The company's Conductor cloud-based orchestration engine helps with process flows

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Productivity linking and mapping

Productivity improvements in one IT department can positively affect other areas of IT and the company overall. This concept is called “productivity linking.” Understanding these connections allows you to strategically prioritize your...

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11 tips for using Facebook for business

Small business owners and social media marketers discuss how you can use Facebook to promote your brand, engage with customers and grow your business.

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