Business Process Management

Business Process Management | News, how-tos, features, reviews, and videos

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What is RPA? A revolution in business process automation

More CIOS are turning to robotic process automation to eliminate tedious tasks, freeing corporate workers to focus on higher value work. But RPA requires proper design, planning and governance if it's to bolster the business, experts...

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Anthem taps RPA, AI in digital transformation push

The health insurance company is using robotic process automation to balance data center workloads as part of CIO Tim Skeen’s effort to make IT operations more nimble for stakeholders.

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7 RPA training and certification courses

Robotic process automation (RPA) has great potential for streamlining business operations. Here’s how to develop high-demand RPA skills as organizations move to automate their business processes.

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Business excellence: why sound business methods fail so often

Don’t confuse the scaffolding for the building.

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8 keys to a successful RPA implementation

Robotic process automation can reap efficiencies and free up staff time for higher-value tasks. Here’s how to do RPA right.

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Why process is key for growing companies

Why do some companies start out strong then fail to sustain their success as they grow? Process discipline is one of the essential ingredients required to help growing companies thrive.

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Balance the battle between process variations and standardization

Creating process variations should always be approached with care in order to reduce unnecessary complexities and inefficiencies. These seven steps should help.

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RPA is poised for a big business break-out

Robotic process automation is driving efficiency at enterprises such as Walmart, American Express Global Business Travel and others, as CIOs turn to RPA to tackle repetitive business tasks.

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Why purpose-built beats custom-built for commerce applications

When considering whether to buy or build your enterprise's next commerce platform.

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A product management manifesto – what it is and why you need it, part 2

The 10-point product manager manifesto that will help you beat your competition to market and the next innovation.

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The future of delivery processes and ways of working (ablauforganization)

Every business wants to be agile, but pitfalls lurk on the way. We show you how to circumvent them and succeed with pragmatic solutions.

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Don’t let complexity cripple your business

Organizations can start to remove complexity by simplifying processes and making them work for instead of against their teams. Here's how.

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Can your rev rec software support these complex challenges?

A look at some of the more complicated aspects of ASC 606 that your software should ideally accommodate.

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Costs count but talent wins

3 vendor talent management strategies that improve outcomes and lower costs.

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Why RPA implementations fail

RPA hype is at an all-time high, with an alphabet soup of providers and offerings. Industry watchers are declaring RPA a must-evaluate technology, and some are heralding the start of the next industrial age. Software providers on both...

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What is business process management (BPM)? The key to enterprise agility

Business process management is the practice of aligning goals and processes as businesses evolve. BPM software helps organizations define the steps required to carry out a business task, mapping these definitions to existing processes...

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Game of Thrones and the customer journey

The theme of loyalty runs throughout this award-winning HBO show … you have bannermen swearing fealty to their lords, lords pledging loyalty to their king, families remaining loyal within themselves, and alliances between kingdoms....

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The benefits of applying product management discipline to IT

At Murphy USA, CIO Greg Davidson has created a "software product mindset" around the company's software development, improving its SDLC.

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