CIO 100
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UPS delivers resilience, flexibility with predictive analytics
The logistics titan has created a business intelligence platform that uses advanced analytics and machine learning to support forecasting, operations visibility, optimization, and reporting.
Lexmark retools, reskills for data transformation
To eliminate data silos and achieve more business value from the terabytes generated every week, Lexmark established a single, end-to-end source of data truth. Here’s what it took to get there.
PVH finds perfect fit in hybrid IT operating model amid pandemic
The operator of Calvin Klein and Tommy Hilfiger brands jumpstarted ecommerce sales by prioritizing ship-from-store capabilities and mobile website conversion.
Discover transforms data pipeline for AI success
Seeking to streamline the processes required to fully leverage machine learning and real-time data insights, Discover Financial Services has created a cloud-native data fabric that automates much of the work.
Zions’ digital PPP loan app pays off for pandemic-racked small businesses
Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic.
Truck maker Oshkosh drives decisions with data
The 104-year-old manufacturer of specialty trucks and military vehicles is leveraging data to optimize its business.
Signet adds virtual facet to jewelry sales in pandemic play
Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick.
Synchrony banks on pandemic shift to boost business agility
CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility.
CIO Hall of Fame honorees
Meet the CIOs enshrined in the CIO Hall of Fame — from the Class of 1997 to the Class of 2021.
2021 US CIO 100 winners: Celebrating IT innovation and leadership
The CIO 100 celebrates 100 IT organizations for driving digital business growth through technology innovation. Honorees will be recognized at the annual CIO 100 Symposium & Awards Ceremony in August.
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IT leadership lessons from CIO 100 Award winners
Today’s CIOs must develop deep partnerships with business leaders and keep their teams focused on delivering innovation that pushes the business forward. Here five IT leaders discuss their award-winning initiatives and share insights...
PG&E reduces wildfire risk with AI
The California utility is using high-resolution aerial photography and computer vision to identify high fire threat areas.
GSK takes targeted approach to data-driven transformation
The pharmaceutical titan has developed a data strategy to mine value from its existing data with a series of analytics initiatives carefully targeted at specific business priorities.
Ellie Mae turns to AI for autonomous threat hunting
The mortgage processor is using threat intelligence, predictive analytics, and AI to proactively hunt advanced persistent threats like ransomware.
Customers bank on BofA chatbot amid pandemic
Consumption of Bank of America’s Erica virtual assistant is soaring in the wake of the coronavirus outbreak, lending a helping hand to consumers concerned about their personal finances.
MWAA brings facial recognition to the airline boarding process
The Metropolitan Washington Airports Authority is enabling paperless boarding via a biometric identity management system that uses facial recognition technology — no boarding pass or passport required.
Upskilling transforms Jabil employees into data scientists
The global manufacturing services provider struggled to find data scientists to leverage its data, so it developed them internally with its Citizen Data Science program.
Predictive analytics gives Owens Corning an edge in turbine blade development
With help from the manufacturer's analytics center of excellence, the Owens Corning innovation group has reduced the time it takes to test composite materials from weeks to hours.
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