Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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MetLife hooks into external data feeds to help curb customer risk

The insurer is leveraging external data pipelines in hopes of helping customers reduce risk, thanks to its work with a startup that specializes in knowledge graphs and machine learning.

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CIO Leadership Live with Sreelakshmi Kolli, CIO of Align Technology | Ep 15

In this episode, host Maryfran Johnson talks with Sreelakshmi Kolli, CIO of Align Technology, about how the orthodontics provider is attracting top IT talent and using emerging technologies such as blockchain and 3D printing to expand...

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CEC Power Hour: Organizing for Digital with Martha Heller

Host Martha Heller discusses the challenges and opportunities in organizing the enterprise for digital transformation with her guests Dave Castellani, SVP, Business Information Officer at New York Life Insurance, and Kim Snipes, CIO...

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Optimized for agility: How Mutual of Omaha builds quick-response teams

Mutual of Omaha’s SVP of finance operations, James Davenport, explains how using a data-driven approach to building teams makes it possible to move faster and meet growing customer needs.

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National Health IT week 2018: 3 trends that will drive the future of technology in healthcare

It is National Health IT week. Three significant technology trends will drive healthcare’s digital transformation.

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Enterprise connectivity requires community building conversational environments

Investments in workplace conversational environments have to be about people, connectivity and fostering a culture of collaboration.

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Digital first: How companies transform customer relationships

Companies are increasingly changing how they connect and serve by rolling out digital initiatives aimed at improving customer engagement and breaking down legacy barriers to new opportunities.

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11 portraits of digital CIOs

The digital CIO as the top leadership role must have a strategic mindset, unique personality, interdisciplinary knowledge, and a clear idea of what needs to be done, while being creative enough to lead innovation, drive changes, and...

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Lack of C-suite collaboration hampering cybersecurity, report finds

As cyber-attacks grow in frequency, chief information security officers and C-suite executives must work more closely together.

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Caesars bets on automated parking system in digital transformation

Caesars CIO Les Ottolenghi facilitated the creation of PARCS, an automated parking system that leverages license plate recognition technology to help guests breeze in and out of facilities.

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8 digital transformation mistakes (and how to fix them)

Anything from a lack of vision to a lack of skills can doom your digital transformation. Here’s how to remedy the common ills of a transformation gone wrong.

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Securing competitive advantage through data exploitation

How companies are using data to beat the competition and secure their market position.

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Digital health investments: between a rock and a ‘kill zone’

Even with high levels of VC funding, startups can face a number of “kill zones” where innovators can be put out of business simply by being in the wrong place at the wrong time. Digital health startups need a “moat.”

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What is design thinking? The secret to digital success

Design thinking is becoming a key pillar in digital transformations, with more enterprises tapping the design philosophy to deliver user-friendly products and services.

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Making IT processes effective for the digital age

Does how IT runs itself matter to their firm’s digital transformation plan?

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How a CIO turned critical challenges into benefits that drove change and success in digital transformation

Does digital transformation success depend on following common “best practice” principles?

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Casual dining chains counter sagging sales with virtual assistants, AI

Dine Brands, which operates IHOP and Applebees, and TGI Fridays are turning to Google virtual assistant software and other artificial intelligence and machine learning tools to improve and personalize service for their customers.

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How to drive alignment with your service provider in implementing digital technologies

How can your company ask its service provider to introduce digital technologies when it means asking the provider to compress its revenue?

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