Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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Discover five emerging tech trends with transformational impact

5 critical steps to relaunch a transformation initiative

Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by...

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Application rationalization: Streamlining your IT portfolio

IT leaders are increasingly launching application rationalization initiatives to cut operational costs and improve resiliency and agility. Here’s how to weed out the waste and reinvest.

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January 2021: The race to digital

The pandemic put the need for digital advancement in the spotlight—and CIOs have responded by fast-tracking technical and cultural transformations.

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The CIO’s next key role: Change agent

For today’s IT leaders, change management is more than technical. It’s about spearheading cultural transformation at every level of the business.

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4 themes for healthcare CIOs in 2021

2020 was a nightmare of a year for healthcare providers. The new year provides an opportunity to get back on track.

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Healthcare digital transformation: 5 predictions for 2021

Consumerism, telehealth, and the learnings from the pandemic will drive priorities in 2021.

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Carrier and AWS partner on innovative cold-chain platform

The cold-chain storage specialist and public cloud provider are building a digital logistics network for perishables such as food and medicines.

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Customer-focused IT: A key CIO imperative, post-COVID

The pandemic has amplified the need to reach customers through digital channels. Here’s how IT leaders in nearly every industry are responding.

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Precision transformation starts with a wide-angle lens

These 5 steps can help you capture big-picture transformation needs and execute on the things that really matter.

Michael Voegele, CTO, Phillip Morris International

Phillip Morris CTO scraps bimodal IT for consumer-centric model

The company’s technology transformation ties together back-office and customer-facing digital channels, says CTO Michael Voegele.

Jake Fritz, VP and CIO, Emerson

Driving Emerson’s evolution from electronics to smart devices

To ensure that Emerson makes products customers care about, CIO Jake Fritz leads through empowerment, engagement, and collaboration.

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Measuring IT project success post-COVID—and 4 leadership lessons learned

Despite challenges, the pandemic has unearthed opportunities from both a technology and strategic standpoint and has introduced new ways to measure the business value of digitization projects.

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Want to boost customer loyalty in this era of uncertainty? Start with your service teams

The right technology investments are more critical than ever in helping agents deliver exceptional customer service.

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CIOs reshape IT culture in wake of pandemic

IT leaders are leaning on lessons learned from the pandemic to redefine IT cultures and refine IT strategies as they move toward a new year of uncertainty.

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Healthcare CIOs must act boldly with technology partnerships

The health system’s response to the pandemic offers a clue to the bold idea that technology can enable healthcare delivery organizations to provide safe and cost-effective care.

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CIOs take the lead in pursuit of operational efficiencies

Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value.

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4 promising AR/VR pilots in business

Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.

Ryan Snyder, CIO, Thermo Fisher Scientific

How empathy drives IT innovation at Thermo Fisher Scientific

CIO Ryan Snyder shares his insights on IT’s expanding role in product development and the future of the CIO role.

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