Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

Remote worker  >  A woman works from home
Michael Gliedman, CTO, Ranpak

A woman carefully studying survey data.

Enabling productivity and scale through improved enterprise knowledge management

Knowledge workers will increasingly power the economy, but 19% of their time is spent looking for information. The pace of business demands that knowledge workers need access to trusted information, at the right time, through the...

A laptop user wearing a protective face mask takes notes in an open workspace.

When #WorkFromWork is the only way

For businesses where remote work isn’t an option, the focus is on creating and refining their own digital-transformation-in-place technologies

IDG Tech Spotlight  >  IT Leadership [ September 2020 ]

IT leaders grapple with the new normal

Five articles examine the challenges faced by leaders across all segments of IT – and the solutions that have made a difference.

construction / innovation / building / binary / transformation

Secrets of successful digital innovation

The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.

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AI center of excellence: A new engine for driving business transformation

AI centers of excellence can accelerate AI adoption — and organization-wide transformation — by consolidating talent, standardizing platforms, spreading successes across business lines, and uncovering new revenue models.

healthcare technology / medical data

Big tech’s big play on telehealth and digital ‘front doors’

The pandemic has accelerated the adoption of virtual care models using telehealth technologies provided by specialized firms. Now big tech seems to be getting into the act.

Ian Law, CIO, San Francisco International Airport

SFO airport banks on IT for frictionless travel

The IT staff at San Francisco International Airport is exploring an array of technology solutions to help make air travel safer and restore confidence among passengers, says CIO Ian Law.

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4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

You can’t put mission-critical modernization projects on hold. Here’s how to work through the disruption.

An electified, exploding light bulb. [ideas / innovation / transformation]

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.

A light bulb consists of a network of sparks. [ideas / innovation / creativity / transformation]

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.

Alan Lowden, CIO, H&R Block

H&R Block sheds taxing legacy systems for the cloud

The tax preparation services company eschews client-server and other legacy systems for Microsoft Azure, a shift that required buy-in from engineers and executives, says CIO Alan Lowden.

ASU first day of class 2020

Cloud software helps ASU lean into hybrid learning

Arizona State University has leaned heavily into cloud collaboration software to help students return to school in a hybrid learning model, says CIO Lev Gonick.

ai artificial intelligence ml machine learning abstract face

AI gives IT an edge in improving customer experience

The pandemic has only accelerated IT’s need to improve digital customer experiences. From healthcare to retail, IT leaders are increasingly turning to AI for help.

artificial intelligence concept picture id1160995648

DreamWorks keeps production on track with AIOps

A combination of business continuity planning, predictive analytics, and a multi-tenant cloud architecture has allowed the animation studio to keep producing movies without missing a beat.

Bryson Koehler, CTO, Equifax

Equifax goes all in on the public cloud

The consumer reporting agency's migration to public cloud continues unabated, says CTO Bryson Koehler, who has spent the past two years overhauling IT after a massive data breach rattled the company.

Design thinking should be at the center of DX: Prashanth MJ, Sutherland Globalinnovation

What is digital transformation? A necessary disruption

Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.

Consumer shopper buying Toilet paper [retail, COVID-19, hoarding]

The future of retail isn’t what it used to be

Innovation mindsets must reimagine customer experiences and retail operations for a new world order

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Blue Cross NC brings IT back in house to improve agility

The health insurer insourced its engineering team after a frustrating experience with an MSP and is now reaping the benefits of a more responsive infrastructure.

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