Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

digital transformation
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healthcare data / health records and cloud services

Magellan Health goes cloud-first to modernize IT

Magellan Health CIO Srini Koushik is embracing SaaS for identity management and other functions as part of a digital transformation aimed at improving the way the company leverages data.

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Healthcare technology markets: 5 predictions for 2019

Digital transformation is gaining momentum; however healthcare enterprises will proceed cautiously.

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Digital transformation and harnessing the power of the modern distributed workforce

The importance of recognizing the dramatic workforce evolution and how embracing new workforce models and technology can help modernize operations.

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How Caesars Entertainment became a ‘digital first’ business

For Caesars Entertainment's CIO, Les Ottolenghi, the keys to the transformation at the global gaming giant were vision, communication, and a common cloud platform.

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The hard road of digital transformation in the public sector

Digital transformation is never easy but it is particularly hard in public sector organizations. In this article, I reflect on some of the difficulties that I’ve seen in my own organization.

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A front-row seat to transforming the future

“Data is the new oil.” It's a catchy phrase, but what does it mean to you and your business? Digital experts from Globant, Autodesk, Microsoft and Google share ideas about how data and AI are poised to transform the world.

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6 ways ITSM automation is changing business

Automation helps organizations eliminate defects and redundancies, freeing up staff for higher-value work. Here are six ways businesses are taking advantage of automation for IT service management.

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4 fundamentals of data analytics for digital transformation

Creating the full customer experience picture that is the hallmark of digital transformation calls for changes not only to how data is collected and stored, but how the teams responsible for this data work together.

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Innovation reboot: Small, practical digital transformation initiatives preferred

Innovation remains one of the key drivers of digital transformation, but today's initiatives may be smaller and more targeted.

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5 chatbot strategy mistakes — and how to avoid them

Chatbots are fast becoming a common solution for customer and end-user communications. But many chatbot strategies are missing the mark.

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Digital transformation is about people, not technology

Digital is about technology, but the transformation is about people and motivating teams to change their mindset. Justin Wright, Americas CIO of Arcadis, explains how he handled the challenge.

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What it takes to be a true transformational CIO

The CIO role has undergone significant change as organizations transition into digital enterprises. Here’s how to move beyond being an operational leader.

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Successfully reinventing your company starts with a digital transformation model

While most companies claim to have a game plan for digital transformation, many of these roadmaps deliver minor improvements in efficiencies but fall short when it comes to supercharging business operations. True transformation starts...

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Understanding the CEO’s role early in digital transformation programs

CEOs should play a strategic role marketing the strategy, clearing hurdles on aligning resources and defining the future culture of the organization.

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Fall 2018: Delivering IT as a product

Digital transformation and a renewed emphasis on customer experience have CIOs seeking a more agile approach to delivering IT services.

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6 soft skills IT needs to succeed in the digital era

When it comes to transformation, tech expertise goes only so far. IT leaders must look for and develop traits not traditionally required for technologists in order to succeed in the years ahead.

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An even bigger innovation cycle is coming our way, are you ready?

CIOs have an opportunity to remake their roles, and in turn their companies, by championing innovation.

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Building a world class CX

In digital transformation, customer experience is a major path forward for multiple digital business models. But are CIOs ready to help serve it up?

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