Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

Lynn Cox, senior vice president and network CIO, Verizon

Verizon calls on emerging tech to revamp work experience

Verizon’s network specialists no longer rely on tired technology to execute tasks, thanks to a unified digital platform comprising RPA, machine learning, chatbots and other leading-edge tools.

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The business value of NLP: 5 success stories

These five organizations are using natural language processing to better serve their customers, automate repetitive tasks, and streamline operations.

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8 tips for driving digital strategy during COVID-19

The coronavirus crisis has upended operations as we knew them. To meet the challenge, CIOs must channel a lean startup mentality and rethink their approaches to managing IT.

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Inside Ventec’s IT ramp up to meet ventilator demand

Ventec Life Systems landed a monster ventilator contract, teamed up with GM to open a new factory, and suddenly needed an IT system to match.

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Avery Dennison rolls out DICE, a digital business booster

Avery Dennison’s new digital business initiatives roll up cloud, AI, IoT and other technologies to the tune of more than $30 million in earnings. CIO Nicholas Colisto breaks down the company's model.

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Real-time analytics: 4 success stories

These five companies are using real-time analytics to improve agility, respond to customers as needs change, optimize pricing, and identify inefficiencies affecting their bottom line.

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Welcome to the new age of technology?

In just a few months, technology has transformed businesses the world over. And there's no doubt that businesses will plan their road to recovery on a path powered by technology. Has this new digital-first mindset ushered in a new...

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Cloud powers Trojan Battery through COVID-19 lockdown

Trojan Battery’s director of IT has been a believer in software as a service for years. With employees now on lock-down, he’s reaping the benefits of remote everything.

Jim Fowler, CIO, Nationwide

Nationwide CIO preps for return to the office, post-pandemic

CIOs such as Jim Fowler are preparing for employees to return to the office post-COVID-19, a process that will result in more digital services for employees and customers alike.

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Crossing the project-to-product chasm

Most IT organizations have honed their ability to deliver projects when the scope and desired outcome are static, but struggle when priorities shift or are not clearly defined. Several leading IT organizations have turned to...

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Bayer Crop Science leverages image analytics for precision agriculture

Images captured by drones and processed by artificial intelligence help Bayer Crop Science better serve its customers and develop crops that are more resistant to insects, disease, and storm damage.

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Parsons analytics platform preempts bridge and railway breakdowns

Parsons built software to help predict when critical city infrastructure will break down. Now CIO Stu Kippelman is promoting it across the business.

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Digital KPIs: Your keys to measuring digital transformation success

CIOs use digital KPIs to gauge the impact of digital business initiatives. The KPIs also recalibrate digital models based on value and performance.

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COVID-19 thrusts e-commerce into the spotlight

3 stages to becoming a digital business in a novel economy.

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Legal analytics: Accenture applies NLP to analyze contracts and liabilities

To find specific information in a million-plus contracts, the global professional services company turned to natural language processing and AI, launching a legal analytics hub in the process.

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How AI is transforming retail

Retailers looking to develop new customer experiences need to make artificial intelligence part of their digital transformation plans or risk falling further behind.

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10 ways coronavirus will impact your outsourcing strategy

From business continuity challenges to pricing model modifications, the COVID-19 pandemic is having far-reaching effects on IT service delivery, as IT leaders adjust and prep for the new, new normal.

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At Waters, a digital workplace strategy pays off amid crisis

Water Corp. is leaning into its cloud-based platforms to support employees uprooted by the coronavirus pandemic, says CIO Brook Colangelo.

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CIOs and COVID-19 crisis: thoughts on business continuity

In the midst of the coronavirus pandemic, a group of CIOs look at business continuity and share what’s working, what’s not and what lessons they have learned.

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Real-world tips for ensuring digital ROI

Digital transformations are struggling to produce value, delivering less profit than expected, thanks to several pitfalls unique to the digital journey and an inability to pivot midstride.

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