Ecommerce news, analysis, how-to, opinion and video. | CIO

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Companies embrace blockchain to modernize loyalty programs

Unlike the current standards for awarding miles and points to loyal customers that come with numerous restrictions attached, new blockchain-based services are demonstrating that the capability for building a model that serves all...

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Meet the woman making sure fans get Super Bowl tickets

Camila Franco, the woman behind the scenes at StubHub, is making Super Bowl LII dreams come true for New England Patriots and Philadelphia Eagles fans.

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5 steps to build a business case for customer journey mapping

Customer journey mapping is crucial to helping your company improve the customer experience and building brand loyalty. Now to argue for it.

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Is Ethereum’s smart contract dominance being eroded?

Smaller companies that offer vast improvements over Ethereum's use of smart contracts.

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How blockchain is becoming instrumental to social change

Blockchain's ability to store information has applications and effects across industries.

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How blockchain builds businesses around individuals

The next generation of blockchain’s power users will be businesses in their own regard, motivating new users by example.

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The rise of Blockchain-as-a-Service

For businesses and their ITDMs, the key is to have a blockchain strategy in place. The technology offers capabilities that could benefit most businesses, but further improvements are bound to come about as these platforms evolve their...

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How digital is fueling a more dynamic B2B commerce world

Digital commerce is a must for any brand operating in today’s B2B marketplace. But SaaS technology is the new prerequisite for growth.

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How blockchain tokens can be key to nurturing ecosystems

Ultimately, successful ecosystems are those that inspire users to consolidate activities within them. Tokens make the participation in these ecosystems not only convenient but also potentially profitable.

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How neural networks will transform e-commerce

E-commerce is a multi-trillion-dollar industry undergoing a big transformation – one that will permanently change the way we sell and the way consumers will buy.

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Why holiday mobile commerce is an opportunity for brick-and-mortar retail

This holiday season, phone-wielding shoppers should be seen as a challenging opportunity for smarter retail marketing, not a reason for the holiday blues.

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Blockchain IDs need international consensus

Just as they agreed on the booklet format of a passport and the information included within, they must also do so for the next generation of IDs.

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Ecommerce and the importance of staying organized

The tools of ecommerce allow you more control (and profits), but require an investment.

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6 ways to engage with your customers in real-time

Improving the way that you communicate with your customers will have both short-term and long-term impact on your business.

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Arbitration mechanisms key to viable smart contract platforms

Smart contract platforms are now making it easy for companies to adopt the technology with minimal technical expertise.

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SAP buys Gigya to boost customer identity access management offering

SAP is giving its business software users a new way to track their customers, with the acquisition of customer identity management specialist Gigya.

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The 4 most in-demand e-commerce skills

Companies are looking to boost their competitiveness in an increasingly digital marketplace, and this rising demand for e-commerce skills means a handful of traits will help you stick out.

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When email threads can become binding agreements

A recent case highlights the ease with which binding contracts can be formed via email.

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