Emerging Technology
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How empathy drives IT innovation at Thermo Fisher Scientific
CIO Ryan Snyder shares his insights on IT’s expanding role in product development and the future of the CIO role.
The technology aboard the Mars rover Perseverance: An inside look
When it lands on the surface of Mars after a seventh-month journey, the newest rover will be powered by decades-old computing technology, early-stage machine learning, and a range of newer systems and software.
How RPA helps organizations deal with a global crisis
The coronavirus has caused priorities to shift. There is a new focus on automation tools that can be rapidly deployed to decrease costs, support the remote execution of business processes and build resilience.
MWAA brings facial recognition to the airline boarding process
The Metropolitan Washington Airports Authority is enabling paperless boarding via a biometric identity management system that uses facial recognition technology — no boarding pass or passport required.
Is AI ready to fly solo in your data center?
Server vendors, particularly Oracle, are pushing harder on automated, AI-driven server technologies. Are we ready to take our hands off the wheel?
Is RPA really an AI process or much less?
Does robotic process automation eliminate mundane tasks or just perpetuate a marginally productive process that should be redesigned in the first place?
7 tips for vetting the business value of emerging tech
Will a promising new technology be truly transformative or destructively disruptive? Only due diligence will reveal the truth.
Should you tell customers they're talking to AI?
When chatbots reach the level of always passing the Turing Test, and can flawlessly pass for human with every interaction, do you disclose to users that it's AI? That's the dilemma.
Bayer uses digital twins to reshape business strategy
Bayer Crop Science has created 'virtual factories' to provide dynamic digital representations of the equipment and processes for each of its nine North American corn seed manufacturing sites.
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The problem with mobile and app voting
It's the day after the 2020 Iowa caucuses, and the Iowa Democratic Party has yet to announce the winner. The app that precinct leaders were supposed to use to report final tallies recorded inconsistent results. Party leaders blamed a...
Verizon boosts customer service with NLP
The telecom giant has reduced costs and improved customer service response times by leveraging natural language processing and deep learning to automatically process requests.
IBM blockchain automates contract labor processes
IBM has leveraged blockchain to resolve discrepancies in its contingent labor contracts. If its global rollout goes well, the tech could soon be available as an product for invoice reconciliation.
20 IT resolutions for 2020
The new decade finds technology changing faster than ever. IT leaders must balance a wide array of priorities in developing a strategic agenda that can keep up.
![emerging technology - virtual reality [VR] / augmented reality [AR] - virtual display / GUI](https://images.idgesg.net/images/article/2018/02/augmented_reality_ar_virtual_reality_vr_enterprise_virtual_display_thinkstock_904389208-100749854-small.3x2.jpg)
IBM quantum computing network adds new Fortune 100 explorers
More businesses are experimenting with quantum computing via IBM’s Q Network, including Delta, Anthem, Goldman Sachs and Wells Fargo.
7 'crackpot' technologies that might transform IT
Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.
3 reasons to focus on the bright side of AI
Despite the growing ubiquity of AI, many IT leaders still feel anxious about its risks and unsure of the opportunities. But today’s executive boards aren’t having it – they want to make AI a business priority.
AWS re:Invent: Intelligent services, closer clouds
Quantum computing is still way out there, but Amazon Web Services is bringing other computing tasks much closer to home.
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