Emerging Technology

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Industry 4.0 / Industrial IoT / Smart Factory

How RPA helps organizations deal with a global crisis

The coronavirus has caused priorities to shift. There is a new focus on automation tools that can be rapidly deployed to decrease costs, support the remote execution of business processes and build resilience.

Airport departure sign with airplane flying over

MWAA brings facial recognition to the airline boarding process

The Metropolitan Washington Airports Authority is enabling paperless boarding via a biometric identity management system that uses facial recognition technology — no boarding pass or passport required.

artificial intelligence / machine learning / network

Is AI ready to fly solo in your data center?

Server vendors, particularly Oracle, are pushing harder on automated, AI-driven server technologies. Are we ready to take our hands off the wheel?

robot gear automation

Is RPA really an AI process or much less?

Does robotic process automation eliminate mundane tasks or just perpetuate a marginally productive process that should be redesigned in the first place?

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7 tips for vetting the business value of emerging tech

Will a promising new technology be truly transformative or destructively disruptive? Only due diligence will reveal the truth.

robotics - artificial intelligence

Should you tell customers they're talking to AI?

When chatbots reach the level of always passing the Turing Test, and can flawlessly pass for human with every interaction, do you disclose to users that it's AI? That's the dilemma.

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Bayer uses digital twins to reshape business strategy

Bayer Crop Science has created 'virtual factories' to provide dynamic digital representations of the equipment and processes for each of its nine North American corn seed manufacturing sites.

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Verizon boosts customer service with NLP

The telecom giant has reduced costs and improved customer service response times by leveraging natural language processing and deep learning to automatically process requests.

Binary chain links of data  >  Blockchain / blockchain security / linked elements

IBM blockchain automates contract labor processes

IBM has leveraged blockchain to resolve discrepancies in its contingent labor contracts. If its global rollout goes well, the tech could soon be available as an product for invoice reconciliation.

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20 IT resolutions for 2020

The new decade finds technology changing faster than ever. IT leaders must balance a wide array of priorities in developing a strategic agenda that can keep up.

emerging technology - virtual reality [VR] / augmented reality [AR] - virtual display / GUI

IBM quantum computing network adds new Fortune 100 explorers

More businesses are experimenting with quantum computing via IBM’s Q Network, including Delta, Anthem, Goldman Sachs and Wells Fargo.

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7 'crackpot' technologies that might transform IT

Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.

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3 reasons to focus on the bright side of AI

Despite the growing ubiquity of AI, many IT leaders still feel anxious about its risks and unsure of the opportunities. But today’s executive boards aren’t having it – they want to make AI a business priority.

amazon

AWS re:Invent: Intelligent services, closer clouds

Quantum computing is still way out there, but Amazon Web Services is bringing other computing tasks much closer to home.

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Is that you or a virtual you? Are chatbots too real?

There's a fine line between AI that interacts for us and AI that interacts AS us. Or is there a line at all? Will anyone care? Questions abound.

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AI in retail: Survival depends on getting smart

Machine learning is fast becoming a must-have for retailers looking to stave off disruption, but the barriers to entry — upfront cost and data prep — remain an obstacle for most.

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9 pitfalls to scaling innovation from pilot to production

From a lack of a handoff plan to a failure to loop in business users at the right time, innovative projects all too often stall when pushed out into the real world. Here’s how to do it right.

emerging technology - virtual reality [VR] / augmented reality [AR] - virtual display / GUI

C-suite executives explain why virtual reality is a boon for business

Virtual reality may be great for gamers and others looking to “escape” the real world, but the technology is also helping real-world businesses improve their bottom line.

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