Emerging Technology
Emerging Technology | News, how-tos, features, reviews, and videos
Verizon boosts customer service with NLP
The telecom giant has reduced costs and improved customer service response times by leveraging natural language processing and deep learning to automatically process requests.
IBM blockchain automates contract labor processes
IBM has leveraged blockchain to resolve discrepancies in its contingent labor contracts. If its global rollout goes well, the tech could soon be available as an product for invoice reconciliation.
20 IT resolutions for 2020
The new decade finds technology changing faster than ever. IT leaders must balance a wide array of priorities in developing a strategic agenda that can keep up.
![emerging technology - virtual reality [VR] / augmented reality [AR] - virtual display / GUI](https://images.idgesg.net/images/article/2018/02/augmented_reality_ar_virtual_reality_vr_enterprise_virtual_display_thinkstock_904389208-100749854-small.3x2.jpg)
IBM quantum computing network adds new Fortune 100 explorers
More businesses are experimenting with quantum computing via IBM’s Q Network, including Delta, Anthem, Goldman Sachs and Wells Fargo.
7 'crackpot' technologies that might transform IT
Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.
3 reasons to focus on the bright side of AI
Despite the growing ubiquity of AI, many IT leaders still feel anxious about its risks and unsure of the opportunities. But today’s executive boards aren’t having it – they want to make AI a business priority.
AWS re:Invent: Intelligent services, closer clouds
Quantum computing is still way out there, but Amazon Web Services is bringing other computing tasks much closer to home.
Is that you or a virtual you? Are chatbots too real?
There's a fine line between AI that interacts for us and AI that interacts AS us. Or is there a line at all? Will anyone care? Questions abound.
AI in retail: Survival depends on getting smart
Machine learning is fast becoming a must-have for retailers looking to stave off disruption, but the barriers to entry — upfront cost and data prep — remain an obstacle for most.
9 pitfalls to scaling innovation from pilot to production
From a lack of a handoff plan to a failure to loop in business users at the right time, innovative projects all too often stall when pushed out into the real world. Here’s how to do it right.
![emerging technology - virtual reality [VR] / augmented reality [AR] - virtual display / GUI](https://images.idgesg.net/images/article/2018/02/augmented_reality_ar_virtual_reality_vr_enterprise_virtual_display_thinkstock_875503222-100749852-small.3x2.jpg)
C-suite executives explain why virtual reality is a boon for business
Virtual reality may be great for gamers and others looking to “escape” the real world, but the technology is also helping real-world businesses improve their bottom line.
4 promising AR/VR pilots in business
Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.
Blockchain for business: 5 promising pilots
Big brands in financial services, logistics and other sectors are betting on blockchain’s potential to facilitate transactions and verify provenance of products.
I didn’t expect that
5 unexpected learnings from the past five years of IoT.
4 ways to spot startups too focused on Big Problems
Do high-tech startups understand -- and have a solution to fix -- your real problems? Here are four ways to find out.
Tracking economic disruption in the digital age
From carriages to quantum computing, have today's industries learned how to harness creative destruction?
The reverse pitch: Enlisting startups to hone innovation
Aflac, Bayer and Bosch are among a growing number of enterprises leveraging the ‘reverse pitch,’ in which companies pose business challenges they will pay winning startups to solve.
5G is critical to the competitiveness and future success of America’s small businesses
5G represents an exciting range of new possibilities, but it's also important not to let the hype overwhelm the need for security, privacy and safety.
![virtual display / GUI - emerging technology - virtual reality [VR] / augmented reality [AR]](https://images.idgesg.net/images/article/2018/02/virtual_display_gui_augmented_reality_ar_virtual_reality_vr_thinkstock_505532958-100749863-small.3x2.jpg)
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