Financial Services Industry

Financial Services Industry| News, how-tos, features, reviews, and videos

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HSBC banks on startup for AI guardrails during coronavirus crisis

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Customers bank on BofA chatbot amid pandemic

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KeyBank calculates the cost of analytics in the cloud

With its on-premises capacity filling up, KeyBank is pivoting its analytics efforts to the cloud — a shift that will mean big changes to how its users work, given the variable costs of queries and egress.

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Bank of America brings AI to equity capital markets

Machine learning and artificial intelligence is helping Bank of America's bankers more accurately identify investors for IPOs.

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Serial EntrepreneurBy

4 industries to watch for AI disruption

In 2020 we will see the continued impact of AI and machine learning in new industries that will not only help to support businesses, but also consumers.

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A deeper look into how technology is innovating the financial sector

Banking is becoming a fundamentally digital experience, with many people banking virtually, no longer going into brick and mortar offices, and AI eliminating tellers. So how are banks reacting to this new reality? Are they embracing...

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Blockchain for business: 5 promising pilots

Big brands in financial services, logistics and other sectors are betting on blockchain’s potential to facilitate transactions and verify provenance of products.

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Digital leaders level up

CIO 100 award-winning companies are scaling their transformation efforts, tapping cutting-edge technologies to pursue digital business across the enterprise.

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BofA taps ‘personas’ to ease employees into their roles

Bank of America launched Persona, a data-driven approach to provisioning the appropriate hardware and software to its workforce of 205,000.

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TIAA accelerates software delivery with IT-business union

TIAA built a new platform to accelerate the way it brings on new clients. The system, called Refactor, uses scaled agile, DevOps and domain-driven microservices.

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The Truth Will OutBy

Are you happy with chatbots replacing humans?

AI and machine learning are predicted to be the most positive disrupting technology for banking with an estimated cost saving of more than $1 trillion by 2030. Although AI/ML fits into the “do more with less” mentality and the hope is...

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Financial Services IT Goes DigitalBy

Product funding and the burden of agility

Agile organizations are still accountable for their ROI, and just because they adopted lean principles doesn’t mean they are lean.

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An iPhone crypto-wallet; a Facebook cryptocurrency? | TECH(talk)

Apple may be prepping to turn your iPhone into a digital wallet, and has already announced plans for an Apple credit card. Now, Facebook expects to roll out its own cryptocurrency in 2020. So just what's going on?

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Mastercard braces for retail's AI-fueled future

Hyperpersonalized and machine-to-machine commerce driven by 5G, IoT and AI will reshape retail as we know it , says Jorn Lambert, the company’s executive vice president of digital solutions.

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How AI is revolutionizing financial services

From customer service to risk management, artificial intelligence is ushering in the next financial revolution — as long as compliance issues can be addressed.

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From Business Strategies to Successful IT DeliveryBy

Tackling artificial intelligence using architecture

CIOs know that they need to get involved with AI regarding their strategic initiatives, yet they are uncertain how to approach AI. This article will show you how to develop, integrate and deploy AI in synchronization with the business...

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TD Ameritrade banks on AI, VR

TD Ameritrade has struck forward-thinking deals with Amazon.com and Facebook on virtual assistants and virtual reality, respectively. Will these bets pay off?

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Synchrony banks on AI in digital transformation

Synchrony has pushed all in on artificial intelligence, machine learning, and robotic process automation to improve customer service, fight fraud and automate repetitive tasks.

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Movers and ShakersBy

Digital is the business strategy at Principal Financial Group

Gary Scholten, CIO and CDO of $14 billion financial services firm Principal Financial Group, offers sage advice to ensure a strategic approach to digital technologies.

CIO digital magazine November/December cover

CIO Digital Magazine, November-December 2016

Cover story: Five winners of the CIO.com and Drexel University Analytics 50 awards share details of their projects, lessons learned and advice.

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