Health Care Industry

Health Care Industry| News, how-tos, features, reviews, and videos

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How Amazon, Walgreens and Walmart are changing the landscape for online patient experience

A slew of consumer health apps from non-traditional players have hit the market lately. Traditional healthcare providers are also stepping up to meet consumer needs and preferences.

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How augmented reality boosts training and productivity

Augmented reality is gaining ground as a way to improve employee training, boost field worker productivity and optimize operational performance.

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Healthcare data’s moment of lift

The unlocking of patient data is leading us to a future when health care will be a vastly improved experience with superior outcomes. However, there will be guard rails around consumer access to personal health records.

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Health insurer shifts ERP to the cloud to transform financial operations

Blue Cross Blue Shield of Michigan is reducing legacy complexity by migrating to cloud-based ERP, while experimenting with RPA to help prepare staff for the changes ahead. 

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SBPASC transforms claims processing nationwide

Service Benefit Plan Administration Service Corp. has introduced 10 services in a sweeping transformation that has reduced temporary staffing, increased membership engagement and reduced manual tasks.

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Advanced analytics gives health benefit company competitive edge

BlueCross BlueShield of Tennessee drills into data to help its partners better tackle budget pressures and member care by getting insights faster.

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8 technologies that will disrupt business in 2020

From artificial intelligence to augmented reality, these eight disruptive technologies and trends will begin driving how business gets done at forward-thinking organizations in the years to come.

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The new innovation model: monetizing healthcare data

Healthcare enterprises are launching programs to monetize patient medical data by offering access to researchers and innovators. How these initiatives can benefit all stakeholders (or leave out some).

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Kaiser Permanente reduces patient mortality with predictive analytics

The managed care consortium's Advance Alert Monitor early warning system uses predictive analytics to identify patients at risk of deterioration within the next 12 hours.

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Digital front doors – the new battleground for the healthcare consumer’s attention

There is a huge opportunity now for the likes of CVS-Aetna and Walgreens to disrupt the status quo and win over disaffected healthcare consumers. Healthcare providers need a new approach to the primary care experience.

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Why AI/ML is top of mind with corporate executives

From around every corner, from behind every door and through every window our lives are being disrupted by artificial intelligence with embedded machine learning. The escalation and widespread global availability of AI/ML solutions in...

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What is FHIR? The eventual answer to healthcare interoperability

Fast Healthcare Interoperability Resources (FHIR) is a healthcare-specific standards framework for the same kind of RESTful APIs that underlie most internet commerce.

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Identifying high-risk patients with predictive analytics

NorthShore University HealthSystem's emergency departments leverage data and predictive analytics to help it determine which chest pain patients should be admitted for observation and which patients can be sent home.

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Kaiser Permanente’s digital transformation is creating a healthier America

Kaiser Permanente uses technology to improve personal health, community health, and medical excellence. EVP and CIO Dick Daniels explains how they do it.

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How close are we to platform domination in healthcare’s digital business models?

Several technology firms are making attempts to dominate the digital health market. However, healthcare is very different from platform dominated markets in other sectors.

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Humanizing the digital experience

As part of their digital transformation, leading organizations find unique ways to make customer interactions more meaningful, seamless, and faster.

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Voice-enablement: the next big wave in healthcare’s digital transformation journey

Voice is the most obvious next step of user interface that is going to radically change the way we interact with technology in healthcare services. You ain’t heard nothin’ yet.

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Is it time for consumer data go mainstream in healthcare?

Enterprises value demographic and lifestyle data on consumers more than any other form of data. Consumer data use in healthcare enterprises must overcome a few challenges first.

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