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How the Walmart-Microsoft partnership builds on the four strategic themes for digital transformation

Digital transformation insights from Microsoft's worldwide lead for retail strategy examining the strategies of their Walmart partnership.

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A new patent myth in Washington

A flawed study prompts developments in Congress and the Patent and Trademark Office that threaten progress made against trolls.

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The healthcare industry is complex – here’s why that’s an opportunity for data-driven healthcare marketers

Marketers capable of creatively leveraging data to tackle traditional “barriers” to success will not only to move more units but empower customers to meet shared goals and improve patient outcomes.

digital disruption ts

What’s disrupting supply chain and procurement?

Some innovations have already hit, others not yet. Best to be prepared.

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GraphQL: The API technology to watch in 2018

With APIs now the default for commerce platforms, GraphQL (from Facebook) has recently been emerging as a “must have” layer for building commerce applications.

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On the ledge with blockchain? 3 reasons why diving in is better than holding off

Rather than waiting for peers and competitors to lay the groundwork for blockchain, today’s IT leaders should consider the advantages of going early into this innovation frontier.

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Challenges and opportunities in California’s new privacy law

Despite its democratic deficit, California’s new regulations create an opening to get U.S. national privacy policy right.

customer experience

What gives you the right to be a retailer? Ask your customers!

There is no pass/fail in becoming a retailer – it’s a process of continuous improvement and iteration to find the right answer over time. It starts by asking one simple question. Read on to learn how to find your company's specific...

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What is a Net Promoter Score (NPS)? A simple metric to gauge customer loyalty

To find out your company’s Net Promoter Score, all you have to do is ask your customers one simple question. That question can tell you a lot about where you stand in terms of customer loyalty.

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4 ways artificial intelligence will shape the future of learning technology

Artificial intelligence-enabled strategic themes and scenarios will be hallmarks of leading education practices.

supply chain management - ecommerce - ERP - Enterprise Resource Planning

Retail’s digital catch-22

The bad – and good – news from this year's Internet Retailer Conference and Exhibition.

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How much should CIOs care about quantum today?

Quantum computing may not be a cybersecurity concern yet, but CIOs should hope their vendors are already developing software with quantum in mind.

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Are workplaces actually changing as a result of #MeToo?

Companies aren’t doing enough to address the revelations from #MeToo, according to a new Harvard Business Review survey.

2016 digital transformation

10 digital transformation success stories

CIOs at Nissan, Coats, Sprint and other enterprises are steering digital initiatives to drive business growth and drive operational efficiency. These digital transformation examples detail IT leaders’ strategies, implementations and...

Electronic Health Records [EHR] / digital medical data, monitor health status, doctor, laptop

How to jumpstart digital transformation in healthcare

The medical industry can be insular, but IT leaders in healthcare who are willing to make tough calls can catalyze a sustainable reform of how they work with providers and internal customers.

google messaging chaos

Solving the communications signal-to-noise ratio

While enterprises cope with an overload of communications and collaboration applications, planners are being challenged to centralize on strategic platforms to meet the needs of a diverse workforce and improve productivity.

patents

With friends like these…you probably need a patent

Cloud startups need to be wary of large incumbent partners that actually have plans to encroach on their business. Patents are part of the answer.

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Effective artificial intelligence requires a healthy diet of data

Exploring how a solid foundation of data make AI less artificial and more intelligent.

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U.S. Digital Service recruits Silicon Valley innovators, like Matt Cutts, to modernize government technology

An interview with Matt Cutts (of Google fame), who now heads the US Digital Service – a group of designers, engineers, and product managers who bring the best practices from industry into the government to try to make services work...

touching a digital boundary

How SMBs can take advantage of the red-hot sharing economy

The sharing economy is expanding beyond peer-to-peer dealings among consumers and has now made its way into businesses-to-business transactions. SMBs would do well to consider participating in this rapidly growing sector.

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