IT Leadership

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What is gap analysis? Uncovering the missing links to successful performance

Gap analysis helps companies objectively evaluate their current state and make improvements to advance the organization toward desired outcomes and to better achieve business goals.

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What is Kaizen? A business strategy focused on improvement

Kaizen offers a more holistic approach than most IT frameworks in that it aims to improve everything in your organization from people to processes to products.

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The importance of the business stakeholders meeting

Business alignment and transparency matter but are CIOs achieving it? Are they putting in place business stakeholder meetings that enable real alignment?

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IT’s greatest skill shortage: Leadership

The rise of digital disruption and transformation has put a spotlight on IT’s need for leadership skills throughout the ranks. Here’s how organizations are addressing the void.

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PSE&G enlists virtual assistant to better serve its customers

PSEG is using Amazon.com’s Alexa software to help consumers pay their bills and access account information via voice, part of a transformation to help the energy giant get closer to customers.

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7 IT salary and hiring trends for 2019

The IT industry continues to face a talent shortage, but businesses are getting creative to fill the necessary skills gaps for successful digital transformation.

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Proven levers to reduce hardware and software maintenance

7 short-term actions you can take now to produce meaningful in-year reductions to your budget.

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Who’s happier – men or women?

Happiness isn't having what you want but being content with what you have. Learn five secrets of happy people.

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What is FHIR? The eventual answer to healthcare interoperability

Fast Healthcare Interoperability Resources (FHIR) is a healthcare-specific standards framework for the same kind of RESTful APIs that underlie most internet commerce.

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How to better integrate IT security and IT strategy

Organizations see a future in which IT security is deeply woven into their overall IT strategy. Here’s how they plan to get there.

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Wyndham’s digital innovation elevates the customer experience

With its five-platform digital strategy, Wyndham Hotels & Resorts improves the experiences of all its customers: guests, franchises, and internal team members. CIO Scott Strickland explains how.

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Innovative CIOs make shift to managing IT as a product

The digital transformation gold rush has enterprises revamping their organizations from project-based IT service delivery to product-oriented technology.

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How was your telecation?

The point of a vacation is not to work less, but to not work.

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7 ways IT leaders derail their careers

Falling off track is easy when you make a mistake that can turn a career superstar into a bit player.

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AR/VR gets real: 4 promising pilots of augmented reality and virtual reality in business

Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.

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4 questions to ask before recruiting student talent for your innovation practice

Leveraging student talent in innovation and prototyping opens the door to unconventional ways of solutioning, serving as an invaluable innovation asset.

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What is Lean Six Sigma? Blending methodologies to reduce waste and improve efficiency

Lean and Six Sigma are the perfect pair when it comes to improving customer value by reducing waste, boosting productivity and reducing defects and variations in products and services.

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Workforce analytics: Measuring employee productivity in the agile era

CIOs seeking to quantify employee performance and productivity are turning to analytics with business value benchmarks baked in — but can collaboration and agility be accurately gauged?

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