IT Leadership
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At FedEx, sensors and analytics fuel COVID-19 vaccine distribution
FedEx is relying on insights from its SenseAware ID IoT system and Microsoft’s Azure machine learning software to ensure coronavirus vaccines reach their final destinations.
5 ways to accelerate digital business in 2021
Digital business acceleration is the most important trend Gartner sees in the market right now. Here's how CIOs can free up resources to make that possible.
How engineering transformed a legacy business–and redefined ‘done’
Agero turned its contact center-based business into a digital-first, consumer-centric company – and unlocked engineering talent along the way. An interview with Chief Digital Officer Bernie Gracy.
15 SLA mistakes IT leaders still make
From treating service-level agreements as a one-time exercise to failing to establish escape clauses, IT leaders should avoid these pitfalls when partnering with IT service and cloud partners to drive business value.
5 critical steps to relaunch a transformation initiative
Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by...
7 signs it's time to kill an IT investment
Saying good-bye is hard to do. Worse, however, is pouring precious resources into a project that's doomed to failure.
Application rationalization: Streamlining your IT portfolio
IT leaders are increasingly launching application rationalization initiatives to cut operational costs and improve resiliency and agility. Here’s how to weed out the waste and reinvest.
Lessons in diversity: How PDX Women in Tech overhauled board recruitment
In less than two years, the board of the Portland, OR-based nonprofit has gone from 80% white and cisgender and no LGBTQ representation, to 80% BIPOC with LGBTQ+ representation. Here's how we did it.
Product-based IT: A bold shift to business value
IT leaders are swapping out project-based IT service delivery in favor of product development models predicated on business outcomes.
January 2021: The race to digital
The pandemic put the need for digital advancement in the spotlight—and CIOs have responded by fast-tracking technical and cultural transformations.
New US CIO appointments, January 2021
Find up-to-date news about executives who have been recently hired or promoted into a new chief information officer or chief technical officer role.
Top 8 challenges IT leaders will face in 2021
Facilitating the future of work and securing a hybrid working environment top the list of tough, pandemic-inflected issues IT leaders must navigate this year.
Hybrid work model helps VMware navigate the pandemic
The software maker’s hybrid work model enables employees to work almost anywhere, an effort that includes new conference room tech and experiments with meetings conducted in virtual reality.
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What IT leadership looks like in 2021
As IT leaders meet the challenges of the COVID era, only one thing is assured – more change is coming sooner than you think.
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The CIO’s next key role: Change agent
For today’s IT leaders, change management is more than technical. It’s about spearheading cultural transformation at every level of the business.
How CIOs can (and should) measure business outcomes
There are two kinds of measurements in business: one to assess performance and the other to provide intelligence. The smart CIO needs to do both.
4 themes for healthcare CIOs in 2021
2020 was a nightmare of a year for healthcare providers. The new year provides an opportunity to get back on track.
4 attributes of future-ready IT leaders
In these turbulent times, one thing is certain, say top CIOs: What got you here won't get you there.
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