IT Management

IT Management | News, how-tos, features, reviews, and videos

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video conferencing / remote work / online meeting

How to cultivate IT talent remotely

Identifying and growing IT talent in remote and hybrid workplaces is a big change for IT leaders, who must rely more on metrics, emotional intelligence, and new remote skills to elevate the best from their teams.

Diane Schwarz, CIO, Johnson Controls

How Johnson Controls is going ‘digital to the core’

As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.

Two people review information on a tablet in an office workspace.

ServiceNow ‘Rome’ emphasizes employee experience

CIOs weigh in on ServiceNow’s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.

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AI in hiring might do more harm than good

AI hiring tools claim to reduce bias in hiring by incorporating machine-based decisions, but at least in its early stages, AI hiring strategies have the potential to hurt DEI in your organization.

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D&I: A key factor in increasing project ROI

Finding ways to generate a higher return on investment for projects is a key issue, especially coming out of the COVID-19 pandemic. Increasing diversity in project teams may be an answer.

joe schulz

How Carrier IT built a new culture (during a spinoff and a pandemic)

CIO Joe Schulz and the digital team seized the once-in-a-lifetime opportunity to create a metrics-based, customer-focused culture for IT.

2021 hispanic heritage

Hispanic IT leaders pioneer new paths to the top

Despite increased focus on diversity in today’s IT, Hispanics are still grappling with how to stand out, yet blend in, in what remains a white male-dominated IT culture.

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3 tips for combatting not-invented-here syndrome

Company culture and internal politics can block ideas at any time as they make their perilous journey from concept to value. These techniques will help you knock down those barriers to innovation.

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How to win over your board of directors

A 15-minute board presentation can make or break a promising career. Leaders offer CIOs advice meeting board needs and expectations and winning their lasting support and respect.

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10 impediments to IT innovation

From inefficient IT operations to an inability to upskill at pace, innovation is often undercut by ingrained organizational issues that IT leaders must change.

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What is Kyndryl? IBM’s managed infrastructure services spin-off explained

IBM is focusing on hot technologies such as artificial intelligence and the cloud, and is cutting adrift legacy IT activities to operate as an independent company.

Team member extends all hands in for a huddle. [unity / teamwork / trust / diversity / inclusion]

5 ways diversity and inclusion help teams perform better

Diversity and inclusion provide organizations with many benefits, including better access to talent and higher levels of engagement and trust.

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What is design thinking? An agile method for innovation

Design thinking eschews traditional development processes in favor of an agile, flexible method for developing products and services with a unique focus on the customer.

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Back to business, but not back to normal

The pandemic exposed the myth that the "normal" workplace worked. IT leaders have an opportunity to do better for diverse employees as they chart their paths to the future of work.

business processes

The 3 IT processes CIOs need most

Building effective IT 101: Processes matter, but some matter more than others. Here’s where to put your skin in the game as an IT leader.

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IT navigates the ‘Great Resignation’

With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.

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Employee retention: 10 strategies for retaining top talent

Remote work has made competition for tech talent fiercer than ever, which makes retaining talent a CIO priority.

supply chain management problems in need of solutions

What is SCOR? A model for improving supply chain management

The supply chain operations reference (SCOR) model helps businesses evaluate and perfect supply chain management for reliability, consistency, and efficiency.

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