IT Operations

IT Operations | News, how-tos, features, reviews, and videos

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The data-driven project manager: Using analytics to improve outcomes

Forward-thinking PMOs recognize the need for project decisions to be supported by data. Here’s what you need to know to become more data savvy in driving better project outcomes.

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ServiceNow bets on citizen developers in latest enterprise push

ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.

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10 steps to avoid digital transformation failure

Executive sponsors play a key role in the success (or failure) of digital transformations. Taking these essential actions will tip the scales in your favor.

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5 ways to combat audit fatigue

The growing number of audits for security and privacy regulatory compliance is stressing security personnel and draining resources from security operations. Here's how to better manage them.

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Why the ‘experience of things’ lies at the heart of digital transformation

Employee, customer, and ecosystem form the core experience pillars required for transforming your business.

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What is SAFe? The Scaled Agile Framework explained

If your organization is seeking efficient project delivery, decreased time-to-market, and increased stakeholder value, then the Scaled Agile Framework (SAFe) may be right for you.

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The future of work: Coming sooner than you think

What will your worklife be like years from now? Today's work-from-home world has given us a glimpse of the future, as these five articles from CIO, Computerworld, CSO, InfoWorld, and Network World illustrate.

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10 most misused buzzwords in IT

The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.

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7 ways to sabotage your shift to agile

The drumbeat to implement agile just keeps getting louder. Here’s how to ensure certain failure.

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The CIO’s next key role: Change agent

For today’s IT leaders, change management is more than technical. It’s about spearheading cultural transformation at every level of the business.

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Why ERP projects fail: Finding the gaps in your program plans

Skipping steps in the implementation process can cost your company dearly. Here's what to look for—and look out for.

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Measuring IT project success post-COVID—and 4 leadership lessons learned

Despite challenges, the pandemic has unearthed opportunities from both a technology and strategic standpoint and has introduced new ways to measure the business value of digitization projects.

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7 tips for leading multiple IT projects at once

IT leaders will have their hands full when COVID-delayed projects return to the front burner. Here's how to maintain oversight and guidance without losing sleep or sanity.

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A replatforming journey in four acts

Lessons learned from moving a monolithic legacy system (as well as culture and process) to the cloud

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5 myths and realities of IT culture change

To drive digital transformation, IT organizations must embrace change. Ineffective or outdated notions of what it takes can derail success.

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4 mistakes companies make with SaaS cost estimating

The devil, as they say, is in the details. Don't get tripped up on these common mistakes when calculating SaaS implementation costs.

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Ready, set, change! Building a fair, equitable and just IT culture

Redefining workplace culture is no small task. But with the right leadership competencies, management discipline, and a tenacious commitment to the task at hand, you can activate your new organizational vision.

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15 popular Kanban tools for workflow management

Kanban is a workflow management system that simplifies development processes and lifecycles by increasing efficiency, communication and collaboration for agile teams.

John Lilley, CIO, Aspen Skiing Co.

Aspen Skiing Co. counts on change management for contactless experience

With ski season set to get under way, Aspen Skiing Co. is providing safer guest experiences using digital technology, including mobile ordering and payment and touchless lift tickets.

Agile Project Management

Agile vs. waterfall: Project methodologies compared

Agile and waterfall each offer unique benefits and drawbacks. Here are the pros and cons of each method, and how to know which is right for your organization’s projects.

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